My husband, myself and my son booked a table for between 7.00 and 7.30. We arrived at 7.20 we were shown to our table and ordered drinks. 50 minutes later our drinks still had not come so we had to go looking for someone to ask. He apologised saying that the till had just broken and lost our drink order and he took it again. We understood, but no one had even taken our food order yet. The drinks came and a waitress finally took our food order, explaining she hadn't been over before because she had been running back and forth to another podium as one computer had been down all night, We thought this was strange because every time we had looked over she was stood at her podium with another waitress. She apologised for the long wait and said that as we had waited so long she would speak to the chef to make sure our food order came quickly. We appreciated that as it was around 8'Oclock now and we were all hungry.By 9 O'clock there was still no sign of our food so we had to leave and get a Chinese take away instead. Our whole evening was ruined, if they had been honest from the start about the waiting time, we could have at least gone somewhere else for a meal before it got too late. We understand that things go wrong, but too many things went wrong. The drinks didn't arrive for 50 mins, no one took our food order for 50 mins, and then the food never arrived. We couldn't even pass the time using the WIFI they advertised in an Email to me, it was locked.We saw another man, who was already seated when we arrived, get up and leave, he looked very disgruntled, and the elderly ladies who were seated just before us also had no food by the time we left. We have been to the Bamford before with our friends and family and have always loved the food. Up until now it would have always been a first choice for any occasion, but we have no plans to go back again. read more