Balloon Kings was one of 3 places I reached out to for quotes when looking for bridal shower decorations. I originally thought of doing a garland but those can be pricey and opted for a couple of arrangements. Gene was super helpful when i submitted an inquiry via their contact page online, and answered all my questions via email. I ended up doing 2 similar arrangements to one that I saw on their Instagram page but added a few more balloons. It was pretty easy to place the order online. My only complaint was b/c I was ordering 2 arrangements with the same balloons in each I had to manually calculate and make sure I added the right quantity for each arrangement. There's a section when you check out to provide directions. I told them which balloons in each arrangement and to make it pretty - which they did! I was coming in from out of town for the bridal shower so needed the balloons to be delivered, which we had no issues with. Overall, balloons are not cheap but they did an awesome job, exceeded expectations, provided great customer service and I would highly recommend them/use Balloon Kings again the the future! read more

Balloon Kings - 2 arrangements and LOVE - Balloon Services Near Me - Manhattan, New York

Terrible attitude and very bad experience I stop by to ask them to put helium into a 6 number balloon that, they said need at leather 2 days in advance reservation. read more

Hours listed as close at 6. Showed up 250pm and they're closing in ten mins. Only needed two balloons.

My grandson loved the spiderman airwalker ballon . Balloon kings helped me place the order and did a great job with the ballon bouquet also. Will be using their service again. Thank you read more

Balloon Kings - Balloon Services Near Me - Manhattan, New York

Tremendous customer service! the last Bluey balloon had a hole in it, so they gave me an air walker (a $40 cost) completely free. I will never go anywhere else! read more

Accommodated us last minute. Very busy place. Good quality at expected NYC Upper West Side prices. Nice folks running the place. Replaced a damaged balloon timely. Would use again. read more

I ordered a Valentines bouquet of mixed balloons (a couple of smaller bouquets combined with a few single balloons added in) and was thrilled with the delivery. The balloons were bright and vivid, just as pictured, and they did a great job of mixing into one large bouquet as requested. Moreover, I found out the recipient would be traveling that week and called to see if I could have delivered earlier than initially requested (which was the very next day) and they made it happen! Will definitely be my new go-to for balloons in the city. read more

There was a good selection in line and very accurate reliable next day delivery . Thank you for the service

Excellent customer service. Perfect Helium Ballons, exactly as I wanted them. Delivered on time. Could not be happier... read more

Balloon Kings - Balloon Services Near Me - Manhattan, New York

Balloon kings was beyond professional. I needed balloons fast for my four year old girls birthday party. She wanted glitter unicorns and fun balloons and Balloon Kings got it done fast and she was so happy. Best place on upper West side for a party goods. read more

Balloon Kings - Best balloons in city. - Balloon Services Near Me - Manhattan, New York

Contacted for $75 worth of balloons to be delivered to Benihana Restaurant for a birthday party. They never arrived!! Don't know if they went to someone else's table or lobby but they never went to the birthday girl! IN SHORT - - - USE SOMEONE ELSE! Lisa Robles read more

I'm so disappointed in this service. The balloons ultimately were beautiful (which is why the 3 stars), but the execution of service was not. More than once I spoke with a representative on the phone before delivery to ensure that it was clear where the balloons were to be delivered (inside Central Park) and was assured the destination was clear. On the day - the delivery was over 30 minutes late, the delivery person was clearly not using any kind of GPS device and/or was not given effective directions by the company and was defensive when we attempted to give directions by phone (my husband whose party it was had to go track him down at least a 1/2 mile off course) ; the customer service rep on the phone was rude when we called to ask about the delivery lateness and the balloons arrived without anchors as ordered which made it difficult to tether inside a park. We understand we are in the time of COVID and exceptions need to be made but as a Business if you're not able to deliver a service then don't say you can. Communicate clearly, kindly and honestly which will make it easier for all of us to make it through these times. This business failed at all of the above, unfortunately, and is so disheartening to experience that there has been no learning as a result of these times to value customer service. read more

Stopped in here to re-fill up and re-string some 2017 balloons that my friend and I were using for a few graduation events. King Gene and his assistant were kind enough to do this free of charge. We also purchased another "1" balloon because ours died. Thanks so much for all your help! read more

Balloon Kings - Balloon Services Near Me - Manhattan, New York

Great and convenient service and awesome delivery guy!!! Thank you Balloon Kings will definitely use you again.

I was looking for a place to get balloons for my engagement party, therefore I asked my sister Rachel, who knows the best of the best for everything in NYC, who she recommends. She said Balloon Kings with no hesitation. I contacted the owner. Not only did he reply right away, but he was extremely helpful with everything. He also did not get annoyed with my million and one emails and questions. I ordered two big balloons and had them delivered to Long Island City. They were exactly what I asked for and they came early. This place is the place to go to for balloons. He's the best. I highly recommend and will definitely use him again. Balloons are a bit expensive, but it's worth it. However delivery was CHEAP. read more

Balloon Kings - Love balloon. Does not float. I think comes in 2, maybe 3 colors. I believe it's $25. - Balloon Services Near Me - Manhattan, New York

Be careful with this business. The reviews do not always fit the services. In my case the services were horrible!!! I ordered 8 (3 ft each) small bouquets and 2 large (9 feet each) and the large ones were never delivered. Although I had stated the large ones were for a very special session at the event and the Balloon Kings rep said the balloons had to be delivered no later than 4:30 PM so the driver could get back to the office and leave the truck. We adjusted our schedule to meet their time. THEY NEVER DELIVERED THE LARGE BOUQUET OF BALLOONS#?!! AND their first response was they had delivered them but when I stated we were all waiting and called over and over without a response, they changed their story. I would never order from them again and suggest that you be very careful as your event could be destroyed as well. read more

Poor Quality and Service! All twenty four helium balloons on the floor after 10hours. The first time I ordered balloons they lasted a week which is why I planned my Mother's day morning around this birthday balloon pick up. I called to find out why this happened and they said I did not ask for hi-flow. If the person taking the order, William, had told me about it then I would have definitely ordered it because I specifically came here for long lasting balloons. I could have gone to Party City which is close by for a fraction of the price but I came here for better quality and service. William never asked me if I wanted my balloons to last longer. To make matters worse, when I asked to speak to the manager, Asia, she bold face lied and said she heard him ask me if I wanted my balloons to last longer. I explained how I specifically went to Balloon King and spent $111 for 25 balloons because I needed them to last a week and if William told me about this add on I definitely would have paid for it. He 100 percent did not ask me about hi-flow or extending my balloons. He just took my quantity and colors. This store and location does not want to do anything to make this right or bring back a customer. My son woke up to birthday balloons on the floor. Better off going to Party City because their balloons last longer and customer service is better. read more

Balloon Kings has became my go-to store when I need a very reliable service to prepare for last minute surprises. Yes it isn't exactly the cheapest option you can find in-town. But the quality and reliability is unbeatable, I'd rather pay the price and save headaches. I've ordered from Balloon Kings a few times by now. All a-day-before orders, all arrived on-time or earlier than my scheduled time. Tiffany even took the extra step and texted me to let me know to whom she left the delivery with at my front desk, that way if anything isn't right I could track down the source. Their high float latex balloons stayed afloat in my apartment for a month. While you'd be lucky if the usual ones from elsewhere can stay afloat for more than three days. The gigantic foil ones stayed up for a good two weeks without problems as well. Balloon Kings knows what they're doing and they do it well. read more

Highly recommend! My go-to for birthday parties. It's easy to order online, and they're always ready to go and extremely friendly when I pick up. Balloons often float for days (and once, weeks) longer than expected. More than once they've thrown in an extra balloon for me. Just charming all around. read more

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Maybe I got them on an off day but I am not the least bit as enthusiastic as the other reviews were. They are expensive and not as responsive to customers. I ended up going to a local stationary store and paid $14 (5 balloons beautifully arranged for centerpiece) -much, much less then they charge for a comparable centerpiece. read more

Balloon Kings - . - Balloon Services Near Me - Manhattan, New York

A 7ft garland and tree of 10 balloons were scheduled to be delivered at 11:00am for my daughter's first birthday. The balloons arrived at 12:15pm, when guests were arriving/already there and I raced to hang a large garland of balloons. In addition, the color of the balloon in the tree was incorrect. Around 11:15. I called Balloon Kings to see what the status was and was told the balloons were in transit. At 11:45, I called again and they argued that I was wrong and if I had an issue to email them my contract. When they finally arrived, I realized that that they had gone off of an old contract. What's really disappointing is that they assumed I was wrong and and didn't even bother look into it for me. I was hosting an important sentimental event and the last thing I wanted to be dealing with is emailing the company a contract, which they should have had in front of them to begin with. If they had simply offered to quickly look back at our notes, they would have seen that the contract had been updated to include a different drop off time and balloon color. This created unnecessary stress on a very important day. I am so disappointed with how the situation was handled. I went with this company expecting the best and it certainly wasn't that for me. read more

The balloons showed up an hour and a half late, 30 minutes after my event started. Was devastated thinking they weren't going to show up at all. Don't rely on them for deliveries outside of their regular window. There is no number to reach them after hours and they were unresponsive via email. I paid extra to have it delivered outside of regular hours and when asked for a refund on that; I was met with radio silence. Have tried contacting them multiple times to resolve. read more

A gem of a business, Balloon King is super convenient, open on weekends and has a very friendly and helpful staff. I've stopped in for helium to fill a radio controlled blimp and balloons for a birthday party. They have really extraordinary selection and it's supporting a local business rather than a superstore. They're tucked away in a side street on the UWS which is really convenient for me since I live nearby. Highly recommended. read more

My fiancé ordered me balloons from Balloon Kings for my 30th birthday on Nov. 3rd. I LOVED them so so much. The creativity and quality was magical and unreal. We kept them for a few months afterwards and finally I popped with them to kick off the new year of 2021. Thank you, Balloon Kings for making my 30th and well beyond so wonderful and special. Looking forward to ordering from you in the future!! read more

Open at 9 am! very convenient for at-work celebrations! The man who assisted me was very helpful and kind! Showed me a paper list of options-needed Americana themed balloons and other party supply stores in the area had NADA! so I was so happy I found Balloon Kings. Great selection + kind service+ convenient hours= perfect The recipient of the balloons loved them and so did everyone else in the office! PS the salesperson kindly wrapped the balloons in a huge plastic bag tied with a hand slot for easy carriage through the city! FIVE (balloon)STARS! read more

Walked in for a few birthday balloons. They had lots of choices and the prices were really reasonable. It took no more than 10 minutes to pick out the balloons, have them blown up, pay and go. They put the whole "bouquet" in a big bag to make it easier to transport too. read more

I used Balloon Kings for a large event for 1200 people last week, and they were absolutely fantastic! Gene came up with some amazing ideas that turned out beautifully. Lionel was such a hoot and made the job fun and exciting. Would recommend Balloon Kings to anyone in the NYC area! read more

Delivered exactly on time during a pandemic. Quality work and great service.

I called at 3pm for 1 balloon bouquet delivery same day. The lady who answered the phone was so nice and reassuring they would deliver for my friend's 60th birthday! Everything went smoothly and I'm very grateful. read more

Exactly as promised. There are many, many many balloon vendors in NYC, so picking one can be a challenge. The price was very reasonable. It was that added touch our party needed. read more

They did an awesome job with my balloon order and delivery and the prices are very reasonable

I was SO impressed by Gene at Balloon Kings, and the balloon bouquet he put together for me. I wanted balloons for my sister who was coming home from the hospital. He helped me choose the balloons, added a gel to the balloons to keep them inflated longer, and wrapped them in a big bag so I could easily carry them back to my sister's apartment. Thank you, Thank you! She LOVED them and it brightened her return home. read more

Even though I live about 20 blocks away, I only found out about this place today, and I'm totally floored. Website is super easy to use, allows you to easily navigate their (extensive but not overwhelming) collection; subsequent in-store pickup is a breeze, the staff is super friendly and the space is bright and cheery. One of the best balloon stores in NYC by far read more

High quality balloons, easy to orden online and delivery was on time. I ordered like 2 weeks ago and we still have the balloons.

Everything came perfectly and on time, the delivery person was very professional and offered additional assistance. read more

Balloon Kings - The balloons were a big hit at the party - Balloon Services Near Me - Manhattan, New York

Called them this morning for a same day delivery, they were very easy to work with, accommodating to my special requests and very affordable. Would definitely use again! read more

Could not have been a more miserable experience. We love balloons, and Balloon-Kings has become a tradition for all of our birthdays. The last three orders, however, have been extremely difficult for us to place, culminating with today's effort. They refused to take our order on the phone, referring us instead to a website we have had a great deal of difficulty using. My husband got stuck and called for help with the website, was put on hold and not gotten back to. Called back, was told she'd call him by the end of the day. He was worried that would be too late, so he tried to finish up the order on the website and made a mistake. I called to try to get that fixed, but no one answered; left a message, but no one called me back. So I got on the subway and went to the store in person, and the woman working there looked up at me and said, "We're not taking walk-ins today!" Balloons are supposed to be fun and make you smile. The woman we dealt with today was mean and rude and made this experience an ordeal. read more

A sad ending to a 10 year working relationship with Balloon Kings. A weird interaction and energy when they came to the door, the delivery person was acting strange and did not even have a pen. We had the balloons for the big day, and the next day they started to fall, 6 of the 12 balloons we received were on the floor despite the fact that I paid for high float to go in each and every balloon. When I called to speak to someone about these issues, I was told I would receive a call back. After a week of not hearing back I had to call to speak to someone again. My feedback and issues fell to the ground much like the balloons that were delivered. The manager Star doesn't know what she's doing and who knows if she actually relayed the message to Gene. If she did, this is not how Gene has treated me in the past. Why would we be going through all of this and make up that the balloons fell? We're not hurting for money and don't need the $100 back, it's the principle of how returning customers should be treated. That's why I asked for a refund. The staff at Balloon Kings is usually extremely accommodating and friendly. I'd spoken to Gene directly in the past and he even offered to take me out for drinks. But receiving this delivery of balloons I got just the opposite. read more

Came here last minute to get balloons for a retirement celebration. The girls at the front desk are very friendly and helped me picked what I needed. Service was prompt and one of the girls even offer to bring the balloons outside for me. I'll definitely will come back. read more

We ordered balloons a day before our son's 40th birthday . We gave our credit card number and we thought it was done. After it was suppose to be delivered we did not hear from our son and called THE balloon place to make sure they delivered it . THEY DID NOT . They said the credit card was a swipe only card and could not get the card through for payment . This is news to us since we order food and a variety of other things via the internet and phone. They did not call us about not delivering the balloons.!! We found another balloon place in manhattan who called to tell us the balloons were on their way and when delivered. UNRELIABLE - DO NOT USE THIS PLACE read more