We used Big City Tent at work for a retirement party, 12 tables and sixty chairs. We had been…read moreworking with another company, who wanted a large deposit, much more than the rental itself. For this party, we ended up needing delivery out to Cheektowaga, which the previous company would not do. I did a quick search and found Big City and we quickly got in contact with them because they delivered. There was no crazy deposit, they dropped everything off the day before and picked up everything after the party was over. Solid rental price, delivery and more importantly, great customer service. They earned our business and will use them again in the future.

Thank you Big City Tent Rental! Do not hesitate to use Big City for your next event. Booking was…read moreeasy and offered solutions and suggestions to make best use of space in yard. Delivery was on time and efficient as was pick up. Tent, tables, chairs, linens all great quality. All priced right. Thank you for helping us make our event fabulous!

I read your response to my google review. You responded that your the owner. The TX1000 that I…read morerented had hydraulic fluid leaking all over the place as your worker Mason pointed out when I brought the machine back. He lifted up the cover and showed me after I told him the machine ran hot to the touch and had to keep on shutting machine off to cool off. He should of told me what was going on with it when I was charged $467.00. Again the machine was in deplorable condition. You mentioned it's all about customer satisfaction and how long you have been in business. How about compensating me for the money I spent like giving me half off? I couldn't even finish the job with this machine. Had to dig by hand.

The sewer snake was $45 online, but went to $50 in the store. I was also charged an additional…read more$5.50 on the invoice for something without letting me know. Bill came to over $60 with tax and it was returned within an hour. Everyone was nice, though.

I can't say enough nice things about the owner of this business, Jacob. After the terrible…read moreChristmas storm that hit in 2022, Jacob found out that our Condo Community was without a plowing contractor. Our plowing contractor called on Christmas night to inform us that he is going out of business and we were stuck with 6 ft snow drifts in our driveways. Our 20 unit community made of of older seniors were isolated. When Jacob head the news he headed over with a big front loader and cleaned out all 20 driveways. He would not take any money and only asked that we make a donation to help children. What a great neighbor!!! Thank you Jacob for your extreme kindness! We will make a donation in your name!

Contacted all season after getting the recommendation from another vendor who was unable to help us…read moreout. I needed just ten white wooden chairs which I was assured I would have no problem. Got the quote and sent all the paperwork back. Was told I had not signed the quote (this was handwritten and scanned, so I missed the signature line however I signed everything else) Was told that they'd send me a docusign agreement via email. They also told me that even if I didn't get the email to sign that I could sign when I picked up the chairs. It never came through but I wasn't worried. Finally it arrived in email (spam) and it was not docu sign but another contract to print and sign. I printed and signed and scanned it and emailed to speed up the process. At this point I had already been charged the full amount on my card and had sent in all the paperwork sent to me. All I had to do was pick up. Three days before my event they called me to say they did not have the chairs I paid for. They told me they hadn't held them for me because they didn't have my signature. I told them I had sent in everything and have a voicemail that says "don't worry if you can't get the quote signed, we can do it on Friday when you pick up"-they had no response other than sorry nothing we can do, we don't have the chairs. They asked if I wanted black and I did no I specifically wanted white. Asked if I wanted plastic and I said no I wanted white. (Note-I started the process weeks before needing the chairs and did everything they asked. I was even told sometimes documents go to spam or don't go through but don't worry.) Finally she tells me "well let me see what I can do I'll call you back in a few minutes"-she never calls back. In the meantime I called another place and was able to book what I needed over the phone with no issues. I called All season back and said forget it and was told "we can check our Rochester store"-why wasn't that the first option I was given???? Not only did she not call me back within a few minutes, but she clearly wasn't trying to fix the problem. I have a feeling they got a bigger order and decided my ten chairs wasn't important. Definitely don't recommend, horrible customer service.

If you are looking for high-end supplies for one of the most important days of your life, I highly…read morerecommend the team at Blvd Wedding Concepts! From arches to lining, cake stands, and card boxes, everything they offer is steeped in the greatest of quality. It was great being their provider of storage, and Tracy was just a joy to work with. I enthusiastically recommend them for your nuptial needs!

Workingwith Boulevard wedding concepts was a great experience right from the start. Tracy is easy…read moreto partner with it and had great ideas for my daughter's wedding. The decor was beautiful including draping, the wedding arch, and the sweetheart table. Once hired, Tracy took over and when we walked into the reception room everything was gorgeous. I highly recommend this company for wedding or event decor.

Jordan was absolutely Amazing to work with. She does such an amazing job with her balloon…read moresetups..party planning etc. She was such a huge help to me setting up and planning my husband's 50th Surprise Birthday party! Thank you Jordan! I highly recommend Jordan for all of your party needs

From the owner: My party planning and organizing was a hobby that enjoyed doing it so much for my own…read morekids,family,and friends. Took it to the next level year after year accomplished new techniques better myself and made it my buisness. My passion is decorating, planning, and bringing dreams to life. Party planning can be so stressful, so why not hire someone to do it for you. I will do it all so you can walk in the door and enjoy the party. Cause we all know when we host a party, we never get to sit down. But now you can when you hire me for it all. Follow me on Facebook for more details and photos. JKay'sUnforgettableEventsLLC

Great to work with fair prices and willing to help solve issues... highly recommend to othersread more

Thank you for supporting the Lockport Lions Club fundraising efforts at Sundays Polar Bear Swim for…read moreSight! Your donation helped us achieve our fund raising goal.