This is an extremely well managed dermatology office. The staff, from doctor, to PAs, the nurses,…read moreto front desk. Truly professional people at every level. I have had nothing but the most excellent care here for a number of years. I particularly appreciate my PA, Samantha Lagace. She is personable and skilled.

I had to go for a full body scan and to have a mole removed…read more The office staff were friendly and efficient. I was seen quickly, which is great, as is there anything more tedious than waiting for an appointment? I found the assisting nurse to be very friendly and thoughtful. She anticipated questions I might have about the process and explained what the PA would be doing before I saw the PA which was helpful and calming for me. The PA was effective and professional. I wouldn't say she had a friendly "bedside" manner, but not everyone needs to have that affect. She didn't make me feel uncomfortable and she wasn't cold. This practice has the PA/doctor do the scan while the assisting nurse takes photos (with permission) with an iPad. The whole thing was done very quickly, but I did not feel it was rushed. I also had a mole on my earlobe removed. This was painless, over in a moment, and it healed well. Overall, I was satisfied with the care I received and scheduled my followup at the same practice.

Most of my family are patients of Latham Derm. But as of this year- something has happened. They…read morewere great - until they weren't. Again- not anything regarding practitioners- but of the office. My son had an appointment in May. Then Kelcey left and we have been pushed at least three times - our appointments are cancelled - and my so my son been seen and he has some real dermatology concerns. I am so disappointed and will be searching for another dermatologist.

Not a review of the doctor, but of how the practice is run…read more Called for a new patient appointment, gave my insurance info, was given an appointment in six weeks. Show up 15 minutes early, after a 45 minute drive, to be told the doctor they scheduled me with does not participate in my insurance. No, no one else can see me today....can I come back next week? So here I am, one week and another 45 minute drive later, sitting in the waiting room at 9AM when I had an 8:30AM appointment. If they're running behind at 8:30 in the morning, I can't imagine how long one waits for an afternoon appointment! I got in to see the PA at 9:05. She was very thorough, explained everything, so I'm very satisfied with the actual care given. But it is now noon, and my pharmacy still has not received my prescriptions. I called and was told it should be "by the end of the day." All in all, a pretty frustrating experience. Not sure if I'll subject myself to this again next year.

As Dr. Pan went out of the door saying, "See you next year," I did not have the heart to tell him I…read morewould not be back. His front desk staff was extremely rude. They seem to brag about this. Unless you want to be ignored upon arrival and insulted for asking a question, do yourself a favor and look elsewhere.

Rude and unprofessional. I called for an appointment yesterday. It was a new patient referral,…read moreand I mentioned what the issue was. The receptionist seemed to hang up on me. Mid-sentence. OK. Maybe that was an accident. So I called again, was put on hold. I waited. No response for quite a while, until a I heard a click pick up, said hello, and then was intentionally cut off. Again. This was not a mistake. This was adolescent behavior. I got the message. I'm going someplace more professional. And you should, too.

Sorry to hear that PA Caitlin is not going to be there when or if I return next year for my skin…read morecheckup. She has always been thorough, friendly and professional with me through the years. It's very hard to find truly great people to put your trust into, but I've always been happy with the staff there for the most part. I'll think it through for a little bit. As you get older, you seem to form bonds of trust that are unshakable. I wish Caitlin the best in her career. She's the best!

If I could give Dr. Neal zero stars, I would. He operated a MOHS above the hairline and was so…read morecareless and negligent - as was his stitching PA Mike Dulay - that the wound healed and scarred over so there's a bald patch now instead of stitching it properly where the hair can grow back again. I feel like this is stitching 101 in medical school. I know there are very few rare instances where the scalp can't be stitched together, but by and large, it's not only possibly but COMMONLY DONE so that the scalp is brought together again so hair can grow unhindered. Now there's permanent irreparable damage done and there's nobody to answer to because it's not severe enough of a deformity to warrant a medical malpractice lawsuit, but believe me I explored that option. Do yourself a favor and STEER FAR AND CLEAR from Upstate Dermatology for EVERYTHING other than simple, standard, common issues that their staff can handle. Seriously, I would be suing if I could. Dr. Neal is literally the worst. If you don't believe me, check out the rest of his reviews.

For context, I rate products and businesses on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I know several friends and acquaintances who have had skin cancer, and I know someone who passed away from it, so I try to stay vigilant about my skin. That is a big change from my younger years when I spent hours in the sun without protection and never thought twice about it. After noticing a few areas of concern, I scheduled an appointment in early October. The first available visit was early February, but I kept it because I wanted peace of mind and to stay proactive. The Latham location was easy to get to and there was plenty of parking. The office was clean, spacious, and welcoming. I was greeted right away, completed new patient paperwork, and was taken back within a few minutes. After discussing my concerns with the technician, Dr. Menon came in shortly after. She was warm, upbeat, and thorough. She carefully examined the areas I mentioned and determined they were not cancerous, which was a huge relief. After waiting months for the appointment, getting clear answers and reassurance meant a lot. Checkout was smooth and there were no insurance issues. The visit felt organized, professional, and patient focused from start to finish. I highly recommend this practice for anyone who wants to be proactive about caring for their skin. This is a place I would gladly return to and definitely will. 5 stars.

Dr Tracy gives a thorough exam and explains conditions and procedures. She is also friendly and…read morewelcoming. Did not feel rushed. Very happy and will be back to see her for my yearly body scan.

my case worker suggested yelling on fb so why not …read more. I'm about 6 weeks past due for my biologic medication. This medication prevents inflammation. Sounds simple, but this means joint pain from psoriatic arthritis, digestive issues cos IBS, etc. It's an injection that treats a host of issues and it's Very Necessary. Medicare denied it. Unbeknownst to me my Dr got it approved May 7th. No one told me. My appt on the 3rd was missed because I was unable to get transportation. I was dressed and waiting, but nobody showed. I thought I needed this appt to get my meds handled cos insurance. I rescheduled for two weeks out, but when I called to reschedule, I wasn't at any point allowed to speak to a human. Remember, at this point as far as I know, I can't get my meds because insurance. I finally get to the Dr last week and they tell me they can't release my medication cos they need a TB test first. Not once in the more than a month prior to this did anyone mention I needed this TB test. No one told me insurance had approved my meds 4 wks earlier. Every time I tried to contact Schweiger Dermatology, I ended up talking to a robot, both via phone call and text. Missing my medication means it may not work as effectively once I restart it. This was an absolute failure on the part of the Drs office as a result of leaning on non-human workforce. Any human looking at my chart could have seen the test was required, that I'd missed it, that I have memory issues, and a simple phone call would have saved me weeks of absolute misery.

These people are awful. They had my husband back there for 5 hours and cut him 4 times. After the…read more3rd time they said they couldn't give anymore local anesthesia because he had all they could give yet they cut on him again. He had a.ahole the size of a tangerine and bled all down the hallway. No pain relief offered and they kept calling about a follow up that was already scheduled. Terrible care.

Dr. Perlmutter is outstanding. Unfortunately, the office staff is incredibly rude and…read moreunprofessional. As much as I like Dr. Perlmutter, I have to find another Dermatologist. Stay away, far away from these awful office personnel.

Rude dishonest staff. Waited 6 months for appointment and didn't get to see the doctor.read more

I've had good experiences with the provider I see here. She has been very kind and thorough. I go…read morefor full body scans to check moles etc. I did have to get 2 moles removed at the Washington Ave site and wasn't fully happy with that process. Wasn't given a lot of info about the process or the recovery. So mixed reviews. General office visits are good but wasn't happy about the surgery side. So guess the average is a 3.

First I have ever been denied one of my routine prescriptions. They use a third party company to…read morehandle prescriptions with the pharmacy. I got bounced back and force between skin specialists, my pharmacy and this dumb third party company. Received a text from skin specialists like, "I already told you blah, blah, blah", and "if you use a coupon it's only $38". Only $38? For freakin skin cream? Idk know if Dr. Mulvaney just did a crappy appeal of my insurance stopped covering b the drug. From the way skin specialists handled the whole thing, I suspect it was Dr. Mulvaney nott to doing his job. I am switching dermatologists. As much as healthcare is broken, Skin Specialists could do much better. Doctors take an oath but Mulvaney does not give a damn.

Very punctual and pleasant. I was called in for my appointment right on time. Dr. Singer was…read moreinformative, patient and caring. He took time to explain everything to me and set my mind to ease.