1. Instructors will only teach you whatever they're feeling up to that day
2. They'll gladly show up an hour (or more) late
3. They offer services extremely early (which is fine) But the call center won't open until 10 so you better hope you don't have an issue until then
4. Will use you as an uber to stop at convenience store visits within paid time
5. Milton will disregard your peanut allergy.
6. They'll end your 2 hour lesson an hour early for no reason (no refunds)
7. Will instruct you to make unsafe maneuvers
8. If Sergio cancels on you, expect him to come anyway
9. IF they cancel and show up, and you don't do the lesson that they cancelled, you'll be given a 50$ reschedule fee
10. When your time is up, they'll have a kid drive you home while you sit in the back of the car for half an hour
11. Jess, at the call center will tell you it's all your fault, there's no refunds, and will confidently tell you that none of this is confusing at all.
Where do I start. My experience has been horrible with this school. Instructors all have their own way of driving and don't follow a guideline, one will focus on an actual driving lesson, and the other will just make you worry about gas efficiency of the car the entire time. They'll show up an hour late, but you'll have no idea why your instructor isn't showing up because the call center doesn't open until 10 so you're stuck waiting wondering if they're even coming and if you lost your time and money. They will end your fully paid lesson an hour early with no money back. Will use you as an uber to go to the gas station so they can use the bathroom and buy peanut snacks to eat in the car even though you're allergic and will start getting nauseous even just from the smell of peanuts, lets just say, Milton is lucky that my allergy isn't life threatening. They'll instruct you to run yellow lights, will make you forget about yielding to traffic completely and will get mad at you if you don't comply with his unsafe maneuvers. Will call to tell you theyre not working today so forget about the lesson you scheduled for tomorrow but surprise its now 8am and they're actually in your driveway and they're about to give you a 50$ reschedule fee because they literally told you they wouldn't be coming so you didn't bother checking outside, and you don't even know what's going on because the call center doesnt even open until 10AM!!! Also prepare to have your life in the hands of young teenagers driving you home because the school told their instructors that students should just play uber because they want to fit as many customers as possible into the timeslots in one day. Jess at the Call center was extremely rude and told me I wouldn't be getting any refunds, will tell you it's all your fault and that the way they run the business is not confusing at all. EVEN THOUGH they are all completely unreliable. The only "good" thing I can write is the manager did end up rescheduling my lesson with no fee, which I shouldn't have had to even worry about in the first place. read more
