We were in a tough position my husband's father passed way. They were patient and worked with us to…read moreget everything together. Thank you

I have been a tenant since 2018 and could not be happier with my experience with TEJ; I'm not sure…read moreI have anything I could say needs improvement. Granted, I've only rented two apts prior to this, but my current unit is easily better. Firstly, the building/unit is very well kept. It's spacious enough for 1-2 people but still cozy, the amenities (dishwasher, washer/dryer, parking) are great to have, maintenance is rarely needed but very quick, & the rent is very reasonable for what you get. There is a reason the building I'm in has been full for several years now. Additionally, the entire TEJ staff have been nothing but great. There is always a quick response to any inquiries, and everyone I've interacted with has been very kind. Unlike the big rental companies in the area I've actually met the landlord and owner, and it's nice to put a face to a name. I recently was up to renew my lease (with a small but realistically fair rent increase) and there was zero doubt in my mind about staying in my unit. I've been very happy with my experience over the last five years and highly recommend renting through them.

Very friendly, easy to work with, punctual, and helpful of anything that might come upread more

Those of you who've had good experiences, that's great, but as a renter, it turned out horrible…read more ZERO communication. WE WERE TOLD that everything was totally fine when we moved out (they did a walk-through with us) yet they charged us a huge amount to mow, trim, etc. if they had told us that needed to be done, we would've done it (it was done a week before we moved out)The place was a dump when we moved in, yet totally improved and live-able when we left. What a shame when a company conducts business like this. They even charged us $300 to clean out the flower beds yet I did that too... Dusty Millers and mint is what I was growing for the bees.... Again if they wanted it gone they should've told me. Would NEVER do business with this company. THEY TOLD US THE PLACE WAS FINE and we would see our deposit. What a shame.

We have paid our rent on time every month. We received notice that we needed to vacate because the…read moreowner is selling and we needed to be out on a certain date. We attempted to work with this company considering we have children and have to move a home in the matter of 2 months. We are now looking and most places are first come first serve. We asked if we find a place would they let us out of our lease early since Jordan advised us that the owner needed us out so they can start renovations on the home to sell it they said no. This rental company refuses to work with us. We asked to speak to a supervisor we cannot have a supervisors number, we asked for a supervisor to call us back and are told they will have a sit down with the owner and let us know. What place NEVER has a available supervisor? Then upon moving out we contacted the company again about when we could expect our deposit back since we were forced to pay rent in 2 different homes for a month. My husband was getting the run around by the guy in the phone. So I took over the call and expressed since they were in a hurry for us to vacate so they could start renovations why are we not getting a answer on when we can expect them to do the move out walk through so we can have our deposit. Out he huffed on the phone because id assume answering questions like this goes above his pay grade and and as he stated he didn't expect the call to be more then one person. I asked for a supervisor yet again. Jordan gets on the call and gives us no answers, gives me the run around and will not tell me when they will get the walk through done to rufund us our deposit after previously telling us they need us out because they need to get in and do renovations but there is no sense of urgency when it comes to doing the walk through to refund us our deposit. This company is a scam. We dealt with a broken AC , that the owner refused to replace. The owner was told by 2 different companies on 2 separate occasions that the AC was bad on one occasion the AC tech advised me that our electric bill was high because the AC unit was struggling to cool the house and needed to be replaced (after the AC flooded the house) This is terrible customer service and now looking at the other reviews on here it makes sense. Please do not rent from this company. It is terrible.Do NOT

The Signature real Estate HOA manager of Ivy Glen Drive, Winston Salem, is very rude, mean, very…read morepoor job quality.

They are responsive when they want to be and unresponsive when they don't. Courteous when it is…read morebeneficial and dismissive when there is an issue. Warning to anyone that can't afford to have a month's rent drawn from their bank account after tenancy ends, if you don't go and cancel the auto-pay, even after the tenancy ends, they will withdraw the money anyway and the minimum time for a refund is 20 days. Even if you have cancelled it, confirm with your broker/realtor that it has registered on their end. This is the second issue that has shown up with their payment system. Be aware that the auto-pay has also failed before, they have sent a notice that their system was having issues, and you need to contact them to remove any late fee that they add to it so that you don't automatically get charged. Maintenance issues are often not handled in a timely manner. There is still leaking water to the end of the tenancy from it not being fixed, and the first leaking faucet issue took months to get anyone to look at it. First documentation in the portal is in February 2021, still being addressed in April 2021 according to the portal, and starting October 2021 the issue is still present. The plumber gave information that the water pressure was too high and that it was likely to cause further issues, and it was never resolved despite this and did cause other issues that have yet to be fixed months later. Some of the correspondence isn't in their portal but instead in a previous roommate's emails for most of my personal situation, so please be aware that it is best to put in any issues through their portal so that record is easily maintained, but enough is there to show that the problem existed for months. They were very friendly at first. The response I got when I asked who you can speak to in order to resolve issues was "Me" followed by the broker/realtor's contact information. They absolutely refuse to give any other contact information. Perhaps there is absolutely no one else that could resolve the issue, but I am entirely dissatisfied with how questions have been answered, and it took pushing harder and harder to get anywhere. I'm sure they feel that I'm a "Karen" because they withdrew a month's rent because it is the tenants responsibility, apparently, to manage APS Realty Group's web-portal despite the tenancy having already ended. However I find this to be an entirely dissatisfactory resolution, and still haven't had anyone answer where the tenant is informed that rent will be withdrawn after tenancy if they don't cancel things in APS's own system after tenancy ends. Perhaps this is standard practice and I'm simply ignorant of how it works, but the information is there for you to make your own decisions.

From the owner: Winston Salem Real Estate & Winston Salem Property Managementread more

Take some time and read the prior reviews. Nothing has changed. Non-responsive and fails to offer…read moresolutions when problems arise.

This company has extremely poor communication and virtually no customer service. It does not…read morerespond to emails or calls to issues and concerns. I have had to make complaints to the City of Winston-Salem, NC Real Estate Commission and to the BBB on the business and now I am sharing my experience on Yelp to help others. The business needs to improve its customer service and communication - until it does, I would highly recommend that you avoid doing business with Messick Properties Group.

AVOID. They are liars and thieves. They are known for keeping your security deposit, no matter what…read morecondition you leave the house in. They send really sketchy people over. I told the plumber I needed to use the bathroom, and I LOCKED the door. Plumber burst into the bathroom while I was sitting on the toilet! WTAF?!?! I called about dead trees on the property, I emailed, called again: NOTHING. When my neighbor called a week later, they sent people to remove one dead tree, and only one. The appliances are 4th rate, like the fans in the kitchen and bathroom don't really work. They refused to put railings on the stairs. The communication with them (when they respond) is very threatening! It's been a horrible experience. He reneged on my yearly lease, using disappearing emails - because he knows he's a liar and a thief. Why else would he use emails that vanish?? He knows he's a liar and a thief. He charges $200 a month for my rent to come through their portal - nothing could be more convenient for them, but they are greedy bullies. I've been an easy tenant, but he's been nothing but rude and greedy. I'm sorry I ignored the other bad reviews - which seem to disappear like his emails haha! TLDR avoid them like the plague! Which they might give you, because they refuse to wear masks in my home, despite my being disabled.

I've lived in an apartment by Ogburn for almost 2 years and I've never had a problem with the…read morecompany. You can pay your rent easily through the online portal, which I do automatically, and anytime there has been a problem, they've sent someone to fix it right away. The staff at the office have always been friendly, and the apartments are definitely on the lower end of cost for what they offer.

Stop calling me. Bunch of spammers. No one wants to work with you. Stop soliciting. So tired of it…read moreeveryday.

This HOA is the worst!! Never answers calls or messages and nothing is done to keep the outside…read moreproperty request sent to them but they go up on their membership monthly fees!!