I don't normally write reviews for places like this, but I had my first appointment here yesterday…read moreand just want to point out how lovely the staff is here. Every single person that I talked to and helped me was amazing and so kind. They made me feel so comfortable, which is big for me because I've always been a little nervous at the dentist. 10/10 service.

It's a bit out of the way for us but we really like Dr. Wu and the clinic, so it worth it for us to…read moredrive out. I'm not one that likes to spend time in a dentist office but it's always easy in & out. Really like how efficient they are here - once checked in and seated, downtime is little and for routine teeth cleaning, Dr. Wu did everything with precision. The staff here is also professional but friendly at the same time! There's a parking lot in the back as well so no need for street parking, which can be hard in this area.

Love the care and customer service. Both dentists were so informative and patience and the staff…read morevery corteous.

This office is amazing. Very clean. The staff are very nice and the doctors are professional.read more

I brought my 16-year-old daughter in for a 3:30 pm cleaning appointment. She checked in by greeting…read morethe front desk staffs, writing her name on the sign-in sheet, and waiting to be called. She was never called back. By 4:45 pm, my daughter texted me to let me know that she's still waiting to be called in so i came inside to check what was going on and at that point, the receptionist stated she thought my daughter was "waiting for someone," which was confusing and concerning. If patients are required to sign in, it is reasonable to expect that the sign-in sheet is actively reviewed. Otherwise, the purpose of having patients sign in is unclear. My daughter even told me that one of the receptionist with blond hair acknowledged her when she waved hello and signed in her name so I don't understand why the other receptionist twisted things around saying they didn't know my daughter was there for her appointment and requested us to reschedule to another day. I took time off work and pulled my daughter out of school early for this appointment, only for our time to be wasted and the blame shifted onto a minor who had properly checked in. Extremely unprofessional and disorganized. We will not be returning.

Huge shoutout to my amazing orthodontist, Dr. Lu Today I officially got my braces off and I…read morecouldn't be happier with my smile. He's truly a perfectionist when it comes to his work and it shows in every detail. Thank you for being so patient, kind, and dedicated throughout my whole journey. The office is supper clean and the staff is sooo kind and understanding! If you are looking for an orthodontist, I genuinely recommend him 1000%. Best experience ever

All of the staff there are amazing! Always friendly and efficient! Both of my kids have gotten…read moretheir braces their. Their teeth look so beautiful! Sandy is amazing! Always running the office like a champ! She's very knowledgeable and kind!

Great experience, highly recommend. The process was easy, and I love my smile! Everyone here was…read moregreat, thank you so much.

I've had such a great experience with Dr. Marc Wong Orthodontics over the years. My daughter had…read morebraces here many years ago, and more recently I returned after an accident in 2021 that caused jaw shifting, headaches, and teeth grinding at night. Dr. Wong recommended short-term treatment, and I chose Invisalign--I'm so happy I did. From start to almost finish, the experience has been amazing. The team is always friendly, patient, and attentive to every detail. The office is clean, organized, and runs like a well-oiled machine. What once made me nervous turned into such a pleasant experience. I'm almost done with my treatment and couldn't be happier. Highly recommend!

Dr Wong's office has been helping my son with his expander/braces and everything has been great!…read moreOver the holiday season, my son's expander broke.... It was Christmas Day and we did not now what to do so we called Dr Wong... not only did he answer the phone on Christmas but he showed up at the office and took the expander out! That type of service is over the top. I would highly recommend.

Sometime last winter I decided that I wanted to do Invisalign with an actual provider after getting…read morepretty subpar results from online aligner services. My dentist actually recommended Primrose Orthodontics, so here starts my little self-care journey (teeth edition). Dr. Luu and team were great from the very start, from scheduling to actual care. I was ready to drop a pretty penny that was just hanging out in my HSA, but Dr. Luu was transparent and offered me a lot of options and actually recommended I go with the faster and less expensive option since I just needed refinement. Beyond excellent patient care and prompt communication, prices are affordable and I felt like the team spent a lot of time making sure all my questions were answered. They were even accommodating when I told them I had to move some stuff around my HSA before proceeding. Anyway, I'm 6-7 (ayyy) months in, my teeth are straight, and I'm wearing clear retainers over a new smile. 10/10 would absolutely recommend them! Thanks Dr. Luu & co.!

It's been over a year since my review, and I just had my braces removed. My whole experience at…read morePrimrose was genuinely so amazing! Dr. Luu and his staff are the kindest and sweetest group of people you could ever meet, and I am so grateful I chose them to start my braces journey with. My past experiences with other dental/orthodontic clinics were so-so, but Primrose is truly exceptional. As someone who usually dreads dental appointments, I actually found myself excited every time it was my appointment here! Everyone at Primrose is so friendly and easy to talk to (shoutout to one of their orthodontic assistants, Natalie), so they made my appointments great! Overall, my braces journey went so smoothly thanks to their expertise and knowledgeable team. Now, my teeth look absolutely stunning because of them, but I'm honestly going to miss seeing them every month haha! I 10000% recommend anyone to start their orthodontic journey at Primrose. You will be incredibly happy with the results. Thank you so much, Dr. Luu and the Primrose team!!

If youre looking to get invisalign for corrective orthodontics, I'd start here!…read more Of the several orthodontists that I sought for consultation, most wouldn't even treat my cross-bite. Those that did would only do so with metal wired brackets and extractions. Dr. Lee was the only one offered treatment with Invisalign AND no extractions! The treatment was well-planned, well-documented, and well-executed. Long after my teeth were straightened, Dr. Lee and her office continued to worked patiently with me to make final adjustments until I was completely satisfied with my bite. I used to feel constantly annoyed whenever my teeth would come in contact, but Dr. Lee has given me lasting relief. Vivian Lee Ortho provides excellent value for their expertise and attention to detail. I highly recommend this office. Bonus perks: -Easy parking -Clean lobby, elevator, office. -easy digital scheduling (with text reminders) -Timely appointments -3D Imaging provided detailed visual for treatment diagnosis and explanation. -friendly and knowledgeable staff

Every time we come for my child's appointment we are treated with first class service. I always…read morefeel at ease and know that my child is in good hands. He is well taken care of and I love the continuous support and patience of all staff members.

wow, i am amazed by the quality of care and the softness of the staff. every team member i spoke to…read morewas very kind, professional, and helpful. they are also well staffed so wait times are short. this was my first visit and i was very grateful at how the providers listened and built a great treatment plan with me. my previous dentists were not as willing to work with me on a treatment plan. in the past, i had been concerned about my receding gum line. my most recent dentist, another private practice, had nothing to say. i got a second opinion and he said there was no concern, that my teeth were growing and elongating. well, fast forward to my visit at west covina dental, Dr Abu took a look at my x-rays and did advise there was a bit of bone and gum loss. finally, i don't feel crazy! it was wonderful to be taken seriously and have treatment to prevent further loss. periodontal services can cost a bit so if i can prevent it further, i will. my hygienist Maria Bonilla made sure the procedure was comfortable and enjoyable. she was a master with the tools and i seriously have never had cleaner teeth. i have quite a few follow ups and i am looking forward to having them as my dentist. shoutout to my dentist Dr Abu, my hygienist Maria Bonilla, Jasmine for finance and Angel for finance and front desk. everyone was awesome!!

Professional office staff was the first thing I noticed. The whole atmosphere puts you at ease…read more Everything is done on site unless the specialist is working at an another location which you usually have a choice to go to or wait til they are at that office. I try to avoid going to the dentist. The experience I received at West Covina Dental will make sure I go back and keep all my appointments. They didn't make me feel guilty about not taking care of my teeth. 5 Stars for the staff and service!

I had an emergency broken tooth with lots of pain and was able to be seen right away the friendly…read morereceptionist reassured me and I came in. Very professional staff and efficient check in. The exam began and X-rays which were state of the art I've never seen. The tech was very friendly . Dr. Bishoy and Hendrix began to work and I was given a thourough assessment. In a couple days Kelly and office manager gave me financial options and Dr. Bishoy began. My extensive root canals, fillings and crowns. He and staff would check up on me for my comfort which I appreciated. There was CUMBIA and reggaeton music playing and another patient laughing hysterically with "laughing gas" in chair #6. I was entertained for the next 4 hours I was there lol. DA Javier was very friendly with a sense a humor including the hygienist. Aleska, Kelly, Hendrix, Javier and Dr. Bishoy and sorry I forgot everyone's name thank you and to all the staff. See you in 2 weeks to finish my procedure. You are all amazing and highly recommended! :)

I just finished my braces treatment with Orthodontics of West Covina and the experience has been…read morebeyond excellent. Here are some key aspects that really caught my eye- organization, final alignment result and staff Organization: The office is clean, tidy, and organized. The staff is great with booking appointments and keeping to their schedules without rushing their patients. They must've found a sweet spot for amount of staff because most of my visits I was seen as soon as I signed in. The longest I waited was 10 minutes. I think that's great considering how many patients they see and factoring in cancelations or procedures that require a little more time to be thorough. I did appreciate the amount of text reminders for my appointments. It was enough without being bombarding. Adjustments/alignments/final result: My adjustments were painless, quick and thorough. There were times where my teeth were sensitive during some procedures, but very doable. It helped to know that Dr. Y and her assistants gave full attention to body reactions or signals to stop what they are doing. I am pleased with the final result of my teeth alignment and will now be wearing my retainer as directed. Staff- Professional, warm, and knowledgable. Dolores and Sylvia were the two main ladies that would help book my appointments and chatted with me which started my dental visits of on a happy note. When I sat in my seat I was greeted by either Angie, Alan, or Allie who assisted the doctor. Aside from having fun conversations with them, they are great at what they do and are ready to adjust anything that doesn't feel right. Then there is my orthodontist Dr. Y. Her eye for detail, the chemistry she has with her staff, and warm personality made me feel at ease with her directing my second round with braces. Overall- I highly recommend the Orthodontics of West Covina. They are professional, organized, and work hard to get the results for their patients.

The dynamic duo!! My daughters see both Dr. Howard and Dr. Christine. Let me tell you... you will…read morenot disappoint. I love how they both seamlessly work together and the communication is evident. They do a comprehensive check every time we see them. For example, they wanted to follow up with a tooth that was growing at an angle and at the next check-up, while I forgot, they remembered and check it. Dr. Howard is honest and if braces is not needed, he won't pressure you to get it. This happened with my second child while my oldest went through the invisalign Phase 1 treatment with him and she was so happy with the results and the services. We see them every 3-4 months for a squeaky clean teeth. I am so blessed I found them and they happen to be my local dentist. My daughters love them and feel very comfortable around them. It's a plus that they too have small kids and they understand what it feels like to be parents, caring for young kids, and the fear kids may have visiting dentists. Both Dr. Christine and Dr. Howard are wonderful with kids. I know they are always booked but I do make my appointments 3-4 months in advance. I have to add, the Dental Assistants are also phenomenal and professional.

I was a patient of Dr. Howard's from 2024-2026 for Invisalign. Dr. Howard and his team were…read moreabsolutely amazing throughout the entirety my treatment. As a full time working adult, I really appreciated that each visit was quick yet thorough and there was clear communication on when visits were expected to be longer than others. I was always offered extra care items like tray cases and chewies (which is constantly lost) which I never got at the orthodontist I went to when I was younger. The space is very clean and inviting and all the people there are very friendly and professional. I highly recommend Dr. Howard and his wonderful team for your orthodontic needs!