I had an exceptional experience with Sasser Electric. They installed my Tesla home charger and…read moreshowed impressive expertise, professionalism, and care throughout the entire project. When they discovered faulty wiring in our electrical box, they handled it immediately--even though it was not part of the original plan--and did it with the calm confidence of people who have clearly seen much worse. Their communication was consistent and clear, their pricing was very reasonable, and every interaction was genuinely friendly. Brody handled the installation at my home, and his workmanship, attitude, and attention to detail were outstanding. If every contractor operated like Sasser Electric, I would probably invent new electrical projects just to have them back. I recommend them without hesitation. If I could give them another star, I would.

UPDATE: The owner responded to my review, and as you can see his response was an attempt to insult,…read moremenace, and put all blame on me the customer. His insults show what kind of business he runs. I'll answer some of his points. 1. I was not attempting to hide my name. I have had this Yahoo/Google name for 26 years and like many people it doesn't have my first/last name. People can see the various reviews I've left on here and they can see what kind of reviews I post. 2. He repeatedly refers to me as this "hero". He does it several times throughout his response and each time it is meant as an insult. Most businesses wouldn't continually insult a customer, especially since my review does not insult or degrade. I said I'm a disabled veteran at the start of my review, but at no point do I dwell on it or claim to be a hero. His repeated insults should be telling to anyone reading it. He is correct, they ended up not billing me for the $250 service fee. However, that was only after they were obviously at fault for damaging my well pump, and after taking 2 weeks to come to my house, only to then show up with zero parts/equipment. He makes his own point when he mentions how they carry thousands of dollars of pool repair equipment, but mysteriously didn't bring a single part to work on mine, even though they drove 45 min to get here and 45 min home. Before they will even make an appointment, a customer has to agree to pay 250 for each visit. That is their rule and only when I complained about multiple visits because they didn't bring any parts, and didn't fix the issue, and when I complained about them damaging my well pump, only then did he say he wasn't going to charge me. 3. As he admits, when I called to report the damage, his employee (who wasn't on the ground) said my pump was damaged by lightning, then said it was a bad pump. And yes, I did blame the company for the damage to my well pump. I'm not an electrician, and definitely no expert at mechanical repairs, but I like to deal with facts. The fact is my well pump was bought brand new 1 month prior. The fact is it has worked perfectly, twice a day since then. The fact is the pump had worked perfectly just 3 hours prior to their arrival. And the fact is, just a few hours after they left the pump was broken. And the fact is the pool and well pump share the same power conduit/circuit breaker. I think those facts are good enough to make most reasonable people suspect it was their fault the pump is now broken. Insults can't hide incompetence.

We are ready to give a five star rating the two gentlemen that helped us from Streamlined Plumbing…read moreand the job isn't even complete. We are renting a condo on Perdito Key and encountered two plumbing issues. One, a toilet needed a whole new mechanism and a new pipe from the floor. The other problem, a leaky whirlpool faucet. The mgmt company sent a handyman and although attempted, could not solve either problem. After a day without water, Stresmlined Plumbing was sent for the repair. The toilet was repaired in about 10 minutes. A new cartridge for the whirlpool faucet is expected tomorrow and we have an appointment to have that repair completed around noon. Chris and his partner are polite, friendly, competent and caring. We recommend this company without hesitation.

We woke up to frozen pipes this morning after all of the snow, and I called around to try to find…read moresomeone willing to come out in these conditions. Brandon answered the phone, told me he'd be here in about an hour and showed up right on time. He was friendly, efficient and came up with a creative solution to get our water running again. His pricing is very fair, and he told us that he will come back next week once the snow is gone to put things back together and put a more permanent fix in place for us. Our previous experiences trying to find an honest and skilled plumber have been a total bust, and now we will never call anyone but Brandon. Highly, highly recommend Streamlined Plumbing!

very well done. both men were knowledgeable and patiently shared Their knowledge with me. The…read moreactual work was also excellent.

From the owner: Up is our every aim! Fair and honest Up-Front Pricing…read more Friendly and Professional Stand-Up service!

This business was so responsive! Chase came to my home and figured out the door bell wiring…read moreproblem right away. He is friendly and smart. DSLD just built the home, but was not helpful in repairing the doorbell that their electrician hadn't wired correctly. I feel lucky to have found 251 and would give 10 stars if I could!

I don't like to make bad reviews but I'm sharing this one. Employee (forgot his name) came to…read morehouse to give estimate on she shed job. very nice and professional. I was really excited to work with company. he advised he would do estimate and get back with me in 24 hours. Never received callback, no responses to my text or calls. I wouldn't have been offended if u didn't want to do the job but at least have the courtesy to say ur not gonna do job. I will not be contacting this company again.

Jared and his assistant, Cooper were able to come out and unclog my bathtub, and fix two leaking…read moretoilets On New Year's Day with less than 24 hours notice!! Total heros they are! They were great at communicating, their estimations of the job were correct and priced fairly. They were professional, courageous and cleaned up afterwards. I highly recommend them. Three jobs well done on the same day. What a fantastic way to kick off my new year. I had been dragging my feet to fix things until I couldn't put it off any longer, and I'm so lucky that WaterWorks was able to show up on a holiday! I'm feeling very grateful. I'm planning to hire them to install a new claw foot bathtub.

From the owner: WaterWorks Plumbing & Drain LLC provides exceptional plumbing related services for residential and…read morecommercial spaces in the Mobile and Baldwin County areas. We service all plumbing items in, around, and under your building structure, with the exception of septic tanks and well pumps. Our goal is to provide great communication and quality work as well as to be competitive in all aspects of our field. We are a licensed, bonded, and insured, locally owned company.

I would like to say this company is very good. Wes was a great help and he work was wonderful. the…read morecost of the job was good and he did not lie to me about the issue. I had another company try it rip me off and I called plumb pro and they told me that was the wrong issue. I would recommend this company to everything. now I will be doing business with this company with all my businesses. Thank you.