Here is my advice, go buy your products elsewhere. We bought a front door with sidelights and…read moretransom. Have emails back and forth with salesperson Chris Cook on the glass type and caming color. He had contractor sign after all our comments on changes to the quote but he forgot to change caming. He agreed, told contractor to install door and it's a simple fix for RBS to come, pop out windows and replace. Now I need to take to court as we are 7 months later, customer service (Andrew) refuses to return calls and Chris Cook states we need to pay for the windows and install. Completely unacceptable. If you give them your money, don't expect service if something isn't right or they make a mistake.

I'm a homeowner and buy in spurts at RBS. In the last two months I've spend over $25,000 in…read morematerial for our new deck. Another $20,000+ last year for trim and the same the year before in lumber. This is a heads-up for those of us that are not frequent customers of RBS and are not inclined to read the faintly printed full page of fine print on the reverse of the receipt. If you need to return surplus merchandise during or after a project, expect to be charged a 15% restocking fee. This is conveniently buried in that fine print. So after spending $25k they had the nerve to impose a $50 penalty on the return of a single container of Coretex screws!! We're encouraged to buy locally and when we do we are subjected to abusive customer service policies.

Deck project finished utilizing Fiberon and Timbertech products. With incredibly knowledgeable,…read moreprofessional, accurate, and concerned assistance from salesperson Jesus Cardenas, the outcome was beyond expectations! The service was exemplery. Dealing with this store, delivery personnel, staff...we will continue to share this experience with many others. Kudos to all!

Reminds me of the old fashioned hardware stores my father used to take me to on weekends when he'd…read morebe doing chores. I needed an obscure nut for a very old bolt on an old house. The guy there couldn't find it among the racks and could've easily said they don't have it, but instead he asked if I had a few minutes to wait and then disappeared into the basement I think. Came back about 10 minutes later with a whole box of them so I could see which one fit the best. They just don't do things like that anymore in this high speed Amazon world. He went the extra distance for me and I'll always give a shout out to excellent service.

Amazing neighborhood hardware store! They have everything you can imagine from construction…read moresupplies, cleaning products, home & garden items, plus a seasonal shop next door that's currently a Christmas wonderland. The guys here are awesome and always so helpful.. Today they even carried my items out to the car. I'll always support this local business. Highly recommend!

These guys are the best. Old fashioned hardware store. They have everything. Could not be more…read morehelpful. And it doesn't cost more! Leave Home Depot and Brinkman's behind. Go here first!

Highly recommend this locksmith Frank. Couldn't move my car till he cut me new keys. Extremely…read moreknowledgeable and friendly. He showed up when he said he would and took time to explain everything he needed to do. I know locksmiths aren't cheap, but his prices are very reasonable. Next time you need a locksmith?. Call Frank. You won't be disappointed.

My husband called Frank at The Locksmith Express to help fix an old door knob that had been…read morepreventing us from closing our bedroom door. We had tried multiple handymen who were unable to fix the problem. On the SAME DAY we called, Frank was not only able to fix the problem in no time, but also was able to fix an issue with an adjacent door that we had also been experiencing. This is the second time that Frank bailed us out and we cannot recommend his services enough. By far the most knowledgeable, reliable and responsive local businessman we have dealt with. Can't recommend enough!

I bought an exhaust fan for my new wood fired oven from Volko. They were extremely knowledgable…read moreand helpful in taking time to discuss my installation and suggest the best option for my situation. Later, when I thought I either overheated and ruined the fan motor or the fan motor was defective they walked me through the options for testing the motor and started the warranty process just in case the motor was defective. Because the fan is on a high roof and difficult to get to I went ahead and bought a new start capacitor and a new motor to only send the repair person up there once.. As it turned out, the motor was fine. The fan was turning very slowly because a paper towel got sucked up the flue and was dragging on the fan slowing the motor way down. YAY, I did not need the new motor. Volco was great. I was allowed to ship back the expensive motor for a refund and received the refund very promptly. Capacitors, of course, are never refundable. The fan works great and keeps my covered and mostly enclosed patio smoke free. I will never deal with any other company for high temperature exhaust fans and fan parts. THANKS VOLKO!!!!

Volko supply built a customer spark aspirator and damper for my California home. The unit is very…read morewell made with impeccable craftsmanship. They had the unit built and delivered to my home in 14 days. While not cheap, they charged me less than half what a local fabricator had quoted me. The unit is installed and looks and functions beautifully.