I bought my snowblower from them 5 years ago and had no issues. Sales and delivery were good, and…read moreit's been running well since. It was starting to act up last week so I call on 1/20. They were able to pick it up the next day and did warn me they were about a week behind. There was a little more of a delay but that was because they still had my old phone number listed on their paperwork. Less than two weeks and it's ready. They'll have it delivered on the 5th. Very happy with the service. Only reason it's not 5 stars is the price is a bit high, but it did include pick up and drop off.

We've been customers of Nashua Outdoor Power for some time, but unfortunately today, you've lost a…read morecustomer. If I could give this experience a zero rating I would. My husband, after performing the maintenance on our mower and having it still not start, brought it to Outdoor Power for help. They told him that since he did the maintenance it shouldn't take long to fix it, and it would probably take about a week. Two weeks later we received a call that the carburetor was broken and we needed a new blade, which would take about 3-5 days. Slightly annoyed that it already took an extra week for that call, we understood (being in customer service ourselves) that sometimes things happen and we would wait the 3-5 days. Fast forward and we still heard nothing. My husband finally called up again after two weeks and we were told they were waiting for the blade to arrive from Husqvarna. They said they would follow up with us on when the blade would arrive but never called back. My husband then called the following Saturday seeking an update and was told that there was an issue with Husqvarna and some of the crates never showed up and they were fighting with Husqvarna to get it resolved. My husband called again this past Saturday and we were told they were still waiting on the blade, but had to wait for Aaron Nickerson, service manager, to give us a call back and advise us on the situation. Aaron did call my husband on Monday and said it was out of his control and that my husband should take the initiative to call Husqvarna and complain about Nashua Outdoor Power's order to escalate our situation. At that point a loaner mower was offered to us with no guarantee this mower would be done in time, which my husband declined because we had ordered a blade off of Amazon at that point and it was arriving today. In customer service, why is it the customer's responsibility to escalate your issue? It is very disappointing that this is what was explained as a way to solve our problem after it was clearly being escalated. It is not our problem to solve your distribution issues. Shouldn't that be Aaron's job as the service manager for your company? It took over 6 weeks to get our mower back, my husband ordered a blade to see what would happen and it took a week to arrive to our home. In 6 weeks, what do you think our lawn looks like? It amazes me it took 6 weeks to even be offered the loaner. It cost $180 to get this all repaired and done. The best you could do was $20 off to save the customer. To boot, when the mower was handed over to us, you had placed a large decal of your company on our mower without asking our permission to do so. What makes you think this would be okay after 6 weeks of waiting and clearly the customer wasn't happy? Now we have the annoyance of using all of our goo gone to take this off. We went to your company expecting a premium service, and your service was completely unacceptable. We'll be looking to ordering our parts from Amazon going forward and hiring the neighborhood serviceman to do the work.

Our rented excavator arrived when promised and was in excellent working condition. Mr. White was…read morevery helpful and the whole rental process was easy. I highly recommend White's rentals!

I highly recommend Whites rentals! He and his main man Less…read moredid a great job...everything they said they would do and more. Look forward to working with them again if the need arises

Great family business, I have rented from them for years and equipment is always clean and orderly…read moreand delivered on time. The crew is helpful and if there is ever an issue with equipment it is dealt with promptly to keep my crews moving. Highly recommend.

Rented from this company for a long time, experience got worse and worse until the last straw was…read morehaving a piece of equipment I had scheduled to rent be put off 3 times, then on 4th time I had a date confirmed (3 weeks after first calling) they didn't even bother to call me to say it wasn't ready, planned my whole day around it and went all the way there with truck and trailer. Cost me hundreds of dollars and they basically said tough sh*t. They advertise " top of line equipment", it's all junk and problems they don't fix. They constantly charge extra charges. They don't ask for your insurance, they want you to pay there "damage waiver" and then pay out of pocket for everything else they say you broke. They don't ask for your hoisters license as required by law. Greedy crooked company. I wouldn't recommend to anybody. Most of the time you can hire a profession to do the job for less then it ends up for you to rent from them.

I had my Entire front lawn insides re-graded over 4000 ft.² I had Dave come and do the hydroseeding…read morefor me he does a quick and thorough job.. You have the option of using the sprinkler system that he has with the timer or you can do it yourself.. Lawn looks great! I highly recommend this company and they actually call you back! They also have a website that has a lot of information you can look through to help keep your lawn looking good and healthy.

We rented a tent, chairs and tables and linens. Bob S. was communicative and gave us a veteran…read morediscount! The men that installed the tent were polite and the job was done in quick time. I would definitely use the company again and recommend to anyone who needs to rent equipment!

We hired special events of NE for our wedding October 6, 2024. We got the dessert plates, large…read moredinner plates and rust/amber goblets. They delivered them a few days in advance and picked them up. I coordinated with Robert S. and he was great. I never had to worry about my rental with them. We would recommend them to anyone!

We called J&R within 72 hours of needing tables and chairs. Simply put, they underpromised and…read moreover-delivered. They set up hours before we told them we needed to be ready for our corporate retreat. Jason was our point man, was professional, and communicated with us in real time. I Would recommend 100%. A+ job on both service and rental equip. Will be using J&R for all events going forward, including tents next time around. Not to mention they beat every quote we had previously been given.

Hard working, professional, seamless, on time, and a pleasure to work with. I felt like I was in…read moregood hands working with Jason. He always left me feeling assured that everything would go perfectly for my party. The tent was exceptional and sturdy, and the party was a success. Could not recommend a better tent rental company. Thanks again j+r enclosures for a great experience working with you!

Granite State Tent and rentals did an amazing job helping me prepare for and hold a family reunion…read more The communication through the process was excellent, their advice on the number of tables and the placement of tables worked out beautifully. They were here promptly when they said they would be and treated our property with respect. I would definitely recommend them and I hope to be able to use them again

From the owner: Granite State Tents and Rentals is New England's premier event rental company. From long term…read morecorporate tents to weekend parties we have got you covered! We provide tents, tables, chairs, and other event supplies to make your event a memorable experience for all.