GO-TO PLACE FOR YOUR LANDSCAPING NEEDS…read more Went here to check out stones for driveway before ordering online. Went up to service counter and the young woman was very sweet. She gave me 2 plastic zip lock bags, marking them up with the name of my stone choices, then directed me to drive around back were I could get some samples. Thank you very much. They have samples of what they sell all around the showroom. I especially liked their stone facade samples, as we're considering a fireplace project. Excellent customer service and great array of products. Worth a visit.

We bought some fire brick & heat stop cement from here for our pizza oven project…read more The service was great, and the property here is huge. Tons of material, stone, rocks, bricks, sand, granite, yard statues, its all here. The place is organized and the staff are attentive & communicate well. We paid a bit more for firebrick here compared to Hudson Quarry in Hudson.

Love this place. A real local hardware store rather than those big box stores. If you want advice,…read morethese are the folks to ask

Best hardware store on the planet. Be prepared to spend extra time just wandering the isles.read more

Prompt, courteous professional service on my ancient Ariens snowblower…read more Honest pricing!

Everybody has problems in business and so you try to give a small business and any business a…read morelittle room sometimes but it's upsetting when it's unnecessarily a problem Cost me time and money by them, not doing what they said they could do. Grrr. Kim recommended from a friend, but didn't pan out. My friend owes me.

I hosted our son's confirmation at our home and given the amount of people attending and the time…read moreof year we thought it best to rent a tent. Kate at Kelly's Taylor Rental in Newburyport even sent an employee out to measure the area and make certain it would fit nicely within our fenced in area. It looked incredible! They were able to set up and take down the tent, provided delivery and great service! We were very happy! We also rented tables, linens and chairs for the event!

Couldn't have asked for better service, better tents, tables, chairs. Things were quick and easy…read more Highly recommend.

I needed a simple mower deck drive belt for my HV machine. I looked up the belting in their parts…read morelist. I drove to MB (25 minutes) they recommended a belt, went home but could not get it on the machine. Back to the store, bought an alternative, back home, nope. Back to MB, bought the first belt again, went home and this time I read the manual more closely. Their parts personnel were very patient and helpful. In the phone business, they don't teach drive belt installation, my bad. Great company and staff. I am writing this because I am heading back to get a new belt!

Horrible experience tying to buy a tractor. Inexperienced…read morestaff and incompetent management are the hallmarks of this business. I was quoted a price over the phone and called back a few days later and they kept saying I wasn't in their system! And the stupid mgr asked ME why I wasn't in the system!!! I should have read the reviews before I even called this Mickey Mouse outfit!!! Now I'll do what so many others do and go get one down south. The ride and the expense will be well worth not having to deal with these morons!!

We decided to cancel our contract with Arcsource after 15 years…read more We were tired of paying the annual fee of renting the tanks and paying for 02 and acetylene. We called and told them we canceled. They told us they would come and pick up the tanks. They never came. 2 more calls later, they finally did, and then had the nerve to charge a $29.75 pickup fee which they never did inform us of. We have a truck and would have been happy to drop them off myself if we knew. They did not disclose this when we called. The tanks still had plenty of 02 and acetylene in them so they should credit us! So now I can review and disclose your tricks. Take that!

If how they treat the individual consumer is how they treat their contract clients I would not be…read moresurprised if they lose business. I called on 12/3 and spoke to a very nice gentleman about ordering a Hypertherm plasma cutter for my husband who gave me a great price and said there was no need to pay upfront. He stated he would order it and it would be in by the end of that week and I could pay when I picked it up. Well the end of the week came and went so I gave it a full week until I called back. I called on 12/10 and the gentleman I spoke to said they had to check their warehouse and would call me back to ensure it arrived. 3 hours later no call back so I call again and am told it was still "on order" and to check back, mind you I told them I needed this by 12/20 and I ordered this almost 3 weeks ahead of time. Well today I just had an inkling there was something not right. So I call this morning and am told the product I am ordering is now "on backorder" and they have to call Hypertherm direct to see when it would be back in stock-that was over 4 hours ago and still NO call back. I called Hypertherm direct to figure it all out who were BEYOND helpful. They said the item I was ordering was in fact IN STOCK and could ship to ArcSource as soon as they ordered it. So why hadn't they?! I am a paying customer, granted not a massive account of theirs but I am bringing business to them. Melissa at Hypertherm was so helpful and able to give the name of another distributor who were EXCELLENT, friendly and CALLED BACK when they said they would call back. I have ordered the product and they are shipping it directly to me. Over 4 hours later and still no call back from ArcSource, I wonder if they will EVER call me back-doubtful. Moral of the story, consumer or large company looking to do business with ArcSource-don't do it. If they can't follow through with an order someone has placed or have enough decency to call someone back while investigating their order you'd have to wonder what the rest of their work/business ethic is like. Thanks for nothing ArcSource!