Dr. Pauly has been our vet for about 15 years and we think the world of her. We lost track of her…read morewhen she left Northview and started seeing Dr. Romero, then when she left Northview, we started seeing Dr. Aguirre. Through a mutual friend, I was able to find Dr. Pauly again at BCAC and am so happy with the care my dogs get from her. She's now the medical director and doesn't do a full schedule of pet exams, but always gets my dogs on her calendar when we need her. In the few instances we needed immediate care, Dr. Aguirre (who is now here too!) has stepped right in. We are so happy to have this great team of caring vets and techs taking care of our pets. Huge shout out to Ketty who is hands down my favorite tech and makes me feel less stress when I need to leave my pets for a procedure. **To fully illustrate how much I love this practice, let me just say I live on the east coast for most of the year, but I still come back for vet care (obviously we have vets in our other locations, but this is our primary). It's worth the 27 hour drive. I'm sad to hear some recent reviewers have had a less than great experience and recommend they try to get in with Dr. Aguirre and/or ask for Ketty to be their tech. It will change the whole experience, guaranteed. Also, the ratings on Google are much more recent so check those out if you want current opinions.

Don't put your dog down here unless things are better. We put our dog down at blue cross animal…read moreclinic almost three years ago, and I still have nightmares about it. They led us to a good sized room that had a tiny throw rug that looked like it hadn't been cleaned in years, and brought the dog in and put him on it. They had completely paralyzed him and didn't even give him any happy drugs. Then they had problems with the final drug. The only thing he could do was move his eyes and look straight into my eyes to let me know how he felt. I have to live with that memory. It comes back to me every time I think about him. Thus, why I finally decided I needed to write this review.

I just had my German Shepherd spayed and I truly appreciate the level of professionalism from our…read morevet tech! I really felt comfortable leaving our little girl with them and she was in great shape when we picked her up. My youngest is going in for her spay next week, we're doing a Gastropexy with her as well. The vets at TLC do specialized procedures that our regular veterinarian doesn't do. I'm very satisfied with the level of care we have received here!

Everything! They gave a lot of live to my late service dog and when I had to put him down, they…read morewere very supportive and giving of their time.

Wow... I mean wow! What a horrible, horrible first phone call. I tried to schedule an appointment…read morejust now and before I could even complete my sentence... I was lectured on why they're so busy and how all the veterinarian clinics around town are all busy.... Ironically, I've been able to schedule multiple appointments with my pets for the past 15 years, but I just wanted a second opinion... I guess I will have to choose another establishment. Where the young lady is, that's answering the phone. She might wanna pause before she starts throwing in all of her emotions and opinions, which are clearly being induced from some other unknown frustration. My sincerest apologies for having the audacity of trying to bring you some business and Garner, your professional advice on my dogs Aging situation. Best of luck.

I called to make an appointment due to my dog not doing well. I had established care but the desk…read morecouldn't find my dog or myself in their system. The woman was incredibly rude to someone going through something difficult, she made the excuse they were short staff. I ended up going to a Hospital to but down my elderly dog. I work in hospice care this is just not how you talk to people I don't care how busy you are. You aren't fit for me either. Dislike for life.

Dr. Merickel saw our sweet Labrador Jasmine twice and Dr. Merickle was a pleasure to work with. We…read moreappreciated her!

In my humble opinion Dr. Merickel is the best vet in NM. She's equally terrific with cats and dogs…read moreand she makes house calls. For human seniors this is especially wonderful.

My baby began experiencing concerning symptoms over the weekend of 7/18 and 7/19. I tried to get…read moreher into see her established vet, since they had her history and knew how here behavior was. I called first thing when they opened at 9am on 7/20. When I finally got through they were not helpful in getting us into see them. I found Mission Veterinary Clinic and contacted them. They were able to get us scheduled with an appointment that same day and they ended up moving her appointment time up because they were concerned about her. Upon our arrival, the staff was helpful and welcoming. The vet tech that called me and attended to us was amazing and so compassionate. As well as the veterinarian. They discussed every result with us and walked us through some next steps. They didn't hesitate to answer any questions. Ultimately we were referred to Roadrunner Veterinary Services as a critical care overnight stay. After some consultation on 7/21 with the veterinary staff at Roadrunner, they agreed to let me take my baby home to try some at home care. They said she needed a follow up appointment to run follow tests within two days. I called Mission Veterinary Clinic and they were willing to see her one more time but that I needed to follow up with her primary vet as well. She had an appointment scheduled on 7/24. Unfortunately I had to say goodbye to my baby on July 23. I called to cancel her follow up appointment with Mission Veterinary Clinic and shared with the woman I spoke to that I had to put her to sleep. She expressed her condolences to me and to let them know how they could be of support. I received a card in the mail from Mission Veterinary Clinic. Which to date, I can't bring myself to read but I greatly appreciated it. We were only seen at Mission Veterinary Clinic once and I received more compassion and support from two different vets (Mission and Roadrunner) that I have never been to than from an established vet I had been going to for years.

We live in Placitas and our dog was attacked by a coyote. Our local vet was booked and suggested…read moreMission. I was quite shaken by the event but the staff at Mission were amazing and helped calm me down. They provided frequent updates, offered me water, and explained everything well. After I left, they called to tell me I forgot a prescription. Rather than making me drive back, one of the staff offered to meet me closer to my home to give me the prescription. They also called the following day to see how my dog was doing. What a great experience for such a bad situation! Thank you!!

As a side note, about a month after she tended to our little girl we received a thoughtful and hand…read morewritten bereavement card from Dr Dalimata. Not a generic cliché inside, but both sides contained her message. Sometimes it the little things that have the greatest impact

Dr. Dalimata is the personification of caring and kindness. Being an old woman, I've unfortunately…read morehad more than my share of having to say goodbye to my beloved pets. I don't want them passing on in a cold, sterile and unfamiliar place. I've had a vet come to my home each time. Most were adequate, nothing particularly special. One was horrendous and should stay far away from animals! Dr. Dalimata was genuinely kind and compassionate. She was very gentle with my old tired dog. And with me. Her sincerity and kindness made all the difference in my final farewell. It will always be remembered and greatly appreciated. I can't recommend her highly enough.

Spectacular, amazing, and compassionate care across the board…read more There seems to be a rather bizarre rush for access to veterinarians in the recent days, so I am extremely appreciative for the opportunity to have my pet seen here. We expect doctors, human or animal, to perform miracles. To save the unable and cure the most diseased. Lest we forget that it is our responsibility to care for our pets just as they are our children. Doing so gives any medical team an advantage when it comes time to contend with an emergency. How we take care of ourselves and our loved ones has everything to do with how our bodies fight to survive tomorrow.

Worst experience I've ever had with a vet and tecs. Lady at the desk is rude. Also over priced. 0/10read more

My 13 year old dog had cancer and went rapidly downhill after surgery to remove tumours…read more She was in pain and it was obviously time for her to go. I tried my vet, who had operated on her, and an emergency clinic who had also operated her when my own vet was on vacation. My vet was away, again, and told me I'd have to wait 6 days to euthanise her. The emergency vets never picked up the phone. Finally I found Dr. Bingham's number - she is staring out in this new business. Dr. Bingham came to my home to euthanise my dog at 8pm on a Saturday night, within hours of my call. She was kind and caring, ensuring my dog didn't suffer. What should have been a horrible time was peaceful and calm. My dog could not have exited the world in a more tranquil way. Dr. Bingham is a gem - calm, meticulous and caring.