Excellent. Free…read morebottled mineral water and free apples. The food at the restaurant was amazing. Afri cola is so memorable.

A great location with friendly staff in Cologne! We had a wonderful stay and within walking…read moredistance to the Cathedral and other attractions. We had two rooms that were conjoining and although pricey we enjoyed our time here. Parking was easy to navigate, the restaurant and bar had a nice selection for dinner, and the front desk staff was helpful. Both of our rooms felt clean and comfortable. We would stay here again if visiting the area!

This was a cute little place in a good location. It is very close to the train station and just a…read moreblock from the cathedral. It is a boutique hotel, with no elevators, tiny bathrooms and the room is fairly small, but it was nicely decorated, clean and modern. The gentlemen that ran the place were also very nice and always helpful and friendly. I noticed that it is considered a gay friendly hotel, but in no way were we made to feel out of place or unwanted. Several other opposite sex couples staying there as well. Nothing fancy, definitely a city hotel, but a very enjoyable stay.

We spent several nights at the hotel as part of our Christmas Market vacation in Germany. The…read morehotel service was wonderful and the staff was absolutely lovely from the Front Desk to Housekeeping. Our room was very comfortable and quiet. In addition, the location couldn't have been more perfect, across the plaza from the main train station and right next to the Cathedral.

Everything you would expect from 5 star excellence but what distinguishes the this place is the…read moreworld class customer service! Thank you for such a memorable experience!

Awesome really nice small Hotel. They have 7 rooms only. They are very new…read more Marcos the manager is so nice and helpful with anything you need. He has helped us setup many things around town. You could not ask for a better location.

This is a perfect little hotel, completely close to everything and completely out of the way. I…read moreknow that it takes less than 10 minutes, but just more than 5 minutes to walk here from the Hauptbahnhof in view of the Cathedral... but you will have to cross a few streets. Every detail was laid out great. The receptionist was bilingual and helped point out a few traveler details; she was also the hotel attendant-- she was a piece of art, great hairstyle, and fashionable aura, with a typical German look (well... from a non-European perspective, it was to me). The toilet/sink fusion was a work of art. The room was a little cold, but I like it 70-80' Only two pillows, typical European, but the bed was American-sized. I loved the morning breakfast, it was personalized...and there's no way in hell you would get that at the Hilton or Marriott, which are equidistant from the main Hauptbahnhof, too, but have a cobble-stone suitcase-wheel killer to get there. I think the key card pass to get in the door was perhaps the only trouble, but the Hotel attendant artfully helped me figure it out. This place was great for me. Perhaps once I hit 60... the stairs to get up to the main floors will be a problem; there's a lot of stairs, perfect for burning calories, but if you have a heavy suitcase and don't like exercise this may be your only deal breaker. So glad I chose this place; it's a work of art in every way and the perfect induction to Köln. aufWiedersehen

Hotel Dorint was great, even if the housekeeping kept throwing out my baked goods! The check-in…read moreprocess was friendly and quick. The room service was delicious and arrived hot in no time at all. The room I had was spacious and had a nice view of Cologne. There is a bar downstairs that made great drinks. The breakfast buffet had everything you could want to eat, including a chef on site to make different varieties of egg dishes. The hotel itself was quiet and clean. The shower was great. The bed was comfortable. The location was wonderful. You are just a short walk away from the Cologne Cathedral! My only complaint, really, is that housekeeping ignored my request to have them not clean my room twice, and each time they threw away my pastries I had purchased to eat when I woke up in the wee hours of the morning! I was on US time zone, so I would wake up at 4AM starving! I loved exploring Germany from this starting point!

Dorint Hotel am Heumarkt is a pretty nice hotel. The rooms are large, modern, and everything was…read morepretty clean. The hotel is also centrally located and extremely close to all public transit. From Cologne Central station, simply take the U-subway line for 2 stops towards Heumarkt. If the first stop is Rathaus, you're golden. The customer service here is also top notch. I made the dumb mistake of forgetting cash in the room safe (I didn't figure this out until I was already in another city). While they said they couldn't mail my cash back to the U.S. because of fees/tolls, they exchanged the money into Euros and put that cash back onto my credit card through a refund. Even though the exchange rate was considerably less than the daily market rate, I was just happy to get my money back. A+ for that. This is probably one of the best hotels I stayed at while in Germany. I booked through Orbitz and got a great deal...about $120 per night, what a steal! Don't hesitate to stay here. 4.5 stars.

Fantastic breakfast! Variety! Modern room! Spacey!…read more Customer service: Fast and friendly at the breakfast. Not friendly but fast at the reception. Hmmm: The shower room glass wall should be bigger not to make the floor wet. One free bottle of water is a good service. Price: Average. Parking lot: Not free. Location: Far from the station but close to bars and restaurants.

The Steigenberger Hotel is Koln is centrally located and probably one of the best properties in the…read morecity. The staff is incredibly friendly and the hotel quite practical and efficient. Check in was smooth and the room was surprisingly quite nice. The amenities were on the spartan side, but got the job done. I like the walk-in shower as it's quite efficient. The work desk in the room had plenty of power outlets and USB ports. Also of importance is that the bed was quite comfortable. I had dinner in the lobby bar which had a limited menu, but was surprisingly tasty and had a number of healthy options. Breakfast was served in the restaurant and I was impressed with the quality of the buffet which was highlighted by an omelette station which gladly accommodates my request for an egg white omelette...with fresh egg whites. Overall, a very pleasant stay and I would absolutely return if I'm ever back in Koln.

Very comfy beds and great views. I think their room service was overwhelmed while I was there…read morebecause our orders went missing three times and they always sounded stressed when I called. The rooms showed a few signs of wear, but were comfortable overall. No drawers to store clothes in, but the location is good.

We spent two nights here and found the room very well appointed and comfortable. Our breakfasts…read morewere excellent, and the hotel was situated near several nice restaurants and sites.

Fantastic Marriott property. The location is ideal for a great stay in Cologne. The staff is always…read morefriendly and everyone speaks excellent English. The rooms are clean and comfortable. The breakfast is wonderful, with fresh German breads every morning.

Really spacious and clean rooms, a great breakfast, and centrally located only a few minutes walk…read morefrom the train station.

While I quite like the location of this hotel, I'll probably try out another part of the city next…read moretime. The street is very noisy and during a very hot summer week it did mean to a certain extent choosing the lesser of two evils, heat or noise. As I was round the back I had my window open. My friends were more disturbed than me. (Not often I get to say that). The bed was ok, I slept ok and they even let me have a Bitburger from the mini bar for free! (not sure what prompted this generosity :) )

Overall: Dated but great location…read more The Mercure is a 15-20 minute walk west from the central train station. A couple of blocks south is a large shopping district with cafes and restaurants. The Jameson Distillery Pub is a great lunch or dinner choice, only a block from the hotel (they also offer an Irish breakfast). The location is the best part of the hotel, and do not make the mistake of just walking to the Cathedral area. Take your time to explore the area around the hotel. Check-in went smooth and the staff were efficient. Secure luggage storage was provided upon check-out. Breakfast seemed rather expensive given the number of other options in the area. The room was clean and average size, but dated. The AC worked well, and even facing the street the street noise was low enough to leave the window open at night. The towels were a disappointment for a four star hotel, they were clearly worn out and have seen better days. The internet worked fine and the speed was reasonable. One thing to note is that, compared to many other areas of Europe, many restaurants only took cash.

We stayed here on a brief trip to Cologne and it was very comfortable. I would stay here again and…read morewould recommend it to friends! Notably the main entrance is stairs only but there are side doors that are handicap accessible and make suitcases much easier as well. I'm seeing a lot of negative comments from Bonvoy members that are frankly a little embarrassing on some review sites... These rooms seemed in line with European hotel room standards and were impeccably clean, and comfortably appointed. In a very old building things like AC will often be impossible and that's really something you should look into before staying somewhere if it's important to you. Similarly when transitioning a very old building for a new purpose, not every room will have ample windows! Our room had one which worked fine for our needs. For us, there was a little confusion because we thought that breakfast was optional to include as titanium members (usually there is an option to add breakfast as a welcome benefit for higher status members), but this was a miscommunication and while a bit of an unpleasant surprise to be met with the bill at the end of our stay, understandable and not a detriment to our overall experience. I do think the hotel would benefit from clarifying if they offer a welcome benefit and outlining it very clearly, but that is really my only criticism. Our bathroom thankfully had a real and functioning door although I agree that some door choices in European hotels can leave privacy to be desired. Overall we were very pleased, really appreciated the convenient location, and found the hotel to be charming, and the staff to be helpful and pleasant. Definitely encourage you to stay here and take advantage of the easy public transit nearby!

The place is very clean and quiet. It ia a renovated city archives building - a little quirky in…read moreits layout as a result. There is no front desk after 11pm. Fortunately we arrived in the afternoon wothout any issues. The top floor has a mandatory one flight staircase climb after the elevator takes you to the 5th floor also no problem for us, but good idea to let them know in advance if you have mobility issues.