1. Balance & Tone Massage

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Denver, CO

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Balance & Tone Massage

5.0 (3 reviews)
Open • 11:00 am - 7:00 pm

By appointment only

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Services - Balance & Tone Massage

Therapeutic massage

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8 years ago

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9 years ago

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13 years ago

Balance and & Tone Massage is one of the greatest Pain Relief massages I have had. Her 10 years experience sure shows.

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I've been coming to Gentle Touch Chinese Massage for over two years. Yan is highly professional,…read moreand her massage techniques are excellent. Her cupping therapy is especially outstanding--it has been incredibly effective in relieving my shoulder pain and fatigue. The environment is always clean, comfortable, and relaxing, which is why I keep coming back. I highly recommend Gentle Touch Chinese Massage to anyone looking for a professional and effective massage!

I'm conflicted. The sheer number of stellar reviews had me SO excited to try it out. But maybe I…read morewent in expecting too much. Pros: - Some of Yan's stretches felt nice - She checked in if it was "too much" throughout Cons: - Yan told me if I wanted a deeper massage, to pay more for the Thai massage. I said sure and we agreed that my sore spots were my neck and my shoulders... She proceeded to spend 80% of the time massaging my butt checks. - I'm sure Yan gives a nice massage to those that like a medium to light pressure. If you're looking for a deep tissue or knot relief, this did not deliver. The massage itself was a bummer because it just really didn't relieve my tension - but I'll take half the blame there because I did not speak up during the massage. That was my bad. The reason for the low rating fell is really due to 3 factors. 1. She left the room numerous times for elongated periods of time. At around $1.50 per minute, it felt borderline rude? 2. There was a gentleman who came in asking to see the rooms for a couples massage the next day. The masseuse left the room to help him, and he walked around... while my door was opened, while I was exposed on the massage table. 3. At the end of the experience, there's a borderline predatory-feeling back room where she sat next to me while I tipped, grabbed the QR code for the Google reviews, and proceeded to touch my phone and input 5 stars. She asked 3 or 4 times to just "Submit it now. Write something nice now." as I tried to get up to leave towards the door. Given the number of positive reviews, this may simply come down to personal preference and expectations. I look for strong pressure focused on problem areas and a professional, low-pressure environment. Unfortunately, between the mismatched massage style, interruptions during the session, and the uncomfortable checkout experience, this ended up being my least positive massage experience so far.

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Jennifer is awesome! Her room is clean and cozy! Very quiet room. With a good ambiance…read more I am a dental hygienist and I have a lot of tension in my neck, shoulders, and back. She just focused on my problem areas and just did my upper body. I felt great afterwards and the next day! She's really good and her prices are amazing! $35 for 60minutes! And $25 for your first time! It beats all her other competitors. I will be using her again! Already made my next appt for October!

My boyfriend bought me a Groupon here as part of my Christmas present. It took 2-3 weeks for…read moresomeone to get back to my emails/phone calls. After finding out the only one massage therapist accepted Groupon and that she doesn't work on the one day off, we attempted to get a refund through Groupon (this happened over the course of several months). Awhile later, Groupon informed us that they had contacted the therapists and were told that two therapists were now accepting groupons! I'm finally able to schedule an appointment. Unfortunately, I had to cancel it very last minute due to my boyfriend needing emergency surgery. I provided proof including date and time of the surgery to demonstrate that it actually happened. I blocked out all of the person info. Several weeks go by after I sent this email and numerous voice mails. I finally hear back from Jennifer saying the evidence wasn't sufficient, I should have reached out earlier while the emergency was going on. Then she tells me that they've had issues with me in the past and will not be accepting me as a client. Which, the issue was that they only had one therapist accepting Groupons... apparently I caused a problem by not making an appointment due to scheduling incapatabilities. She also was very upset that we had contacted Groupon and complained about not being able to reach her. She then asked me never to contact them again. Not once has she answered a phone call or voicemail. I have been trying to talk to her for the past two weeks, and she will only communicate via email. And that takes several weeks. I have never had a place treat me so poorly and will be going out of my way to make sure my friends and family don't visit this awful place.

Balance & Tone Massage - massage - Updated October 2026

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