Piano Trends is so great, they hooked me up with a piano and lessons; great service, nice people.read more

I'm impressed with Piano Trends. Their staff is helpful and very knowledgable. I am presently…read moretaking lessons with one of their instructors and am very happy with the instruction I am receiving. Their selection of instruments is very good, and they have a nice supply of used pianos in stock, as well as a good selection of sheet music. The owners of the shop obviously care about their customers, and are active in the community's music scene and with charity events. An earlier reviewer stated that they are a great place to buy and consign, but then spent the rest of her review refuting her first comment. I am very certain that no one in this shop would ever lend out a consignment with an aim of "increas[ing] the chance of damage..." Sounds like sour grapes over the fact that no one wanted to pay what she thought her instrument is worth. A piano may appraise for a lot of money, but it is only worth what someone is willing to pay for it. That's a bummer, but a simple fact of life. And obviously the piano was not lost if it sold. I generally don't like stepping on someone else's review, but in this case it seemed necessary.

We are so lucky to have this shop in St. Charles! It is the perfect place to go for when your kid's…read moreinstrument needs repair or you need something for it. Jon has a great depth of knowledge and he's super friendly!

As always amazing staff, as soon as I entered I was greeted. The store was clean and organized…read more David checked me out as I was in store to buy an amp. He was happy and helpful and ready to answer all the questions. All in all a good experience. Definitely recommended.

I highly recommend Sapp violins for the instrument buying process. Gregory was extremely attentive…read moreand helpful. They are well organized and have an in-depth knowledge of their inventory. All the instruments I trialed were top-notch! It was an enjoyable, educational, and low-pressure experience.

Mel & Greg have both been terrific in responding to any questions & the service has been excellent…read morethroughout our rental & now buying experience. The rebate for on half the cost of buying a new violin based on our rental spending is also fantastic.

Really nice people, excellent service and work. Good pricing for setups and string changes…read more Your instrument will thank you

The explanation about a "loose jack" causing the scratches is not accurate. That jack broke nearly…read more20 years ago and has been in the case ever since without ever causing damage. The previous vendor did not remove it -- he only cleaned the current one and changed strings -- so it was still installed when I brought the guitar to your shop. The scratches appeared only after this repair, and the pattern is straight, parallel, and directional. This is consistent with a capo being slid on a Parker Fly neck, which has an extremely thin finish and is very easy to scratch. It is not consistent with a small metal jack bouncing randomly in a case compartment. The case itself closes extremely tight -- tight enough that you can see the strings pressing into the lid padding. A loose jack in a plastic bag could not physically jump over the divider and wedge itself against the neck without preventing the case from closing. The idea that a two‑decade‑old jack somehow moved into the neck space is not realistic. The scratches are also located at very specific musical positions: the 5th, 7th, and 9th frets. A random loose part would not create evenly spaced marks exactly at common capo positions. That pattern is intentional movement, not accidental contact. The video does not show the moment the guitar was first removed from the case, nor the initial handling, so it cannot establish when the scratches occurred. The apprentice strumming the guitar without permission is also concerning. I did not approve of random strangers or employees playing my guitar and using a capo. Based on the timeline, the physics, the case design, and the nature of Parker Fly finishes, I stand by my review.

We came in here with an intention and a budget. We didn't want to be sold on what the salesperson…read morewanted to sell. We were pleasantly surprised to find a kind and accommodating sales team with nothing but options available for us to pursue. We wanted a vertical acoustic piano in black and the available stock in our price range was low. Keith (I think), recommended some other verticals in brown wood finishes, but we had our preferences. He was careful not to pressure us into anything and we ended up stumbling upon and asking about the Roland line of digital pianos. He was knowledgable and helped ease our concerns around digital versus acoustic. We ended up buying a Roland, because it met the needs of our family at the moment. Eventually, when we can move to a larger house, we'll be back here to see about getting a bigger acoustic piano! The close of the sale and the follow-up to the pick-up were pleasant experiences as well, which is why we highly recommend Pianoland!

Knowledgeable and personal. I felt the business manager and owner will well versed and extremely…read morehelpful in helping me pick the right piano. I would highly recommend Cordogan's to anyone looking for a piano. Their showroom is amazing!!!

Not understanding some of these bad reviews, although they mostly seem from 5 years ago, still…read more.. We have been going to D&D for about 20 years now. I was kinda surprised I never reviewed before. No, we are not there a lot, however when we have been there, the service has been courteous and relatively quickly. I have sent several people I know who, when I see them, have thanked me for sending them. As to prices, I think all jewelry stores are expensive. D&D fall in line with an other area jewelry stores. If you want cheap, there is a Walmart about 2 miles south, if you want quality, knowledge and courteous service, this is where you should come. I would highly recommend going here. If you do have an issue, either D or D are there to talk to pretty much every hour the store is open.

They can design amazing custom pieces and also have a selection of great jewelry at fair prices. I…read morehave bought many gold earrings as a gift out of the estate case.

Got charged almost $5 more for two packs of strings, I intentionally use cheap string so I don't…read morehave to pay $10 a pack

WOW they make guitars here!!! they have an extremely clean…read moreand well designed store they are friendly , knowledgeable and the prices can't be beat I took a guitar to Hacks In Town three weeks later they had just began the repair and had originally told me "oh yeah, we do repairs take a week tops" I got my guitar and immediately left loyalty is blind!!! I should have abandoned ship long ago!!! Dropped guitar with Frank on Friday he called me tuesday "repair is done"

I've asked to have guitars & a pedal ordered for me, from Ax In Hand…read more When I went in, someone there was too busy rehearsing for their own gigs to give me any customer service. (I think the other more focused employee wanted to help me, but didn't have the "rank" to do so...) I've spent a couple thousand there, but was treated like an interruption. I'm on GI Bill & retired both, so, I've plenty to spend on musical instruments. I persisted and asked about a new guitar, again. I was told I would be called back about it, again. No one got back to me, so I bought the product on Amazon. Again. Sorry guys, I tried to give you my business. It seems you didn't want it...

A few years ago I stopped in and inquired about a used Fender Twin reverb amp that I was interested…read morein to use with my Fender Rhodes Stage Piano. The price was a little high so I asked if any components had been updated or replaced recently and he asked me to leave the store and not come back. I complied. Left with the cash still in my pocket and have never returned. It's too bad because I like stores like theirs.