Update on my previous review. They damaged my wife's van, ripping up the front bumper…read more After leaving lots of messages with dispatch (the only number that I could find) I finally threatened to get a lawyer. They finally called me and promised to take care of it. I sent them the information they requested and... nothing. Again, they won't return messages even though I now have the boss' number. It's been more than a month since they damaged the vehicle.

A belated thank you for your assistance on Memorial Day night, when my husband was in Centralia for…read morean evening meeting. Our car (and he!) had to be transported from Centralia back home to Olympia. The folks were easy to work with. They took good care of our car--dropping the car off at the Olympia repair place and dropping my husband off at our front door after midnight. THANKS!

If I could give a 0 star I would. Talked to Alex with AB…read moretowing, was quoted 2 hours maybe less. After 3 hours tried calling and texting with no response. I would never use this towing company ever again. Only reason was because I was using my Ford roadside assistance. This has been the worst service I have ever received in a situation of my car breaking down. I would never suggest this company to anyone and have talked to Ford as they to could not make contact with this driver.

I recently used AB Towing and Recovery for roadside assistance. Their response time was incredibly…read morefast, and the driver was professional and courteous. The price was fair and no hidden fees. I highly recommend AB Towing and Recovery!

On time. Arrived when they said they would. Very responsive. Good communication. Eugene knew what…read morehe was doing.

Never use Graham towing. They trying to price gouge me... $500 to tow a vehicle less than 10 miles…read more See you in court if you think that is reasonable pricing.

They were prompt, courteous, professional and very easy to work with. Garrett as personable and…read moreknowledgeable. They were also the most reasonably priced, by far.

Called this morning to get a tow just to sit and wait all day long. Not Fast. communication sucks …read more I highly recommend using A Better Towing company on NW State Ave in Chehalis Wa way better company who are actually fast efficient and super friendly people. Tow Bros is a joke!!

Stuck in Ocean Shores late in the evening, tried using my insurance's roadside assistance to have…read moreit towed home but waited over 4 hours with them unable to find anyone. I did a search with Yelp in my home area & tried some with no success, then tried Capitol Towing & Recovery although the coverage map did include Ocean Shores, and the guy on call said no problem. Should have called them 1st thing, they answered the phone, did not need to leave a message or create a Yelp project for services, and he got me & my vehicle home in less than a 4 hour timespan counting getting ready to leave & pick up the tilt bed hauler for a place that was well over 1 1/2 hours when I normally drive it. Yes I paid high price for this late at night service, but I needed to get home & already tired for an ordeal that took 9 hours into 6 am in the morning.

They gave me an estimated price of $600 to tow me from Olympia to Aberdeen less than an hour away…read more I had my two grandchildren 10 and 5 yrs old with me on Halloween evening and my oil pressure light was blinking and then steady on. It was raining hard and I was in need of at least some empathetic words. The man who answered was totally about the money rather than attempting to make suggestions on my options for the nightmare situation that we were in. I would never recommend this company for any services. They don't have any customer service or public relations skills.

Prompt and friendly service. Knowledgeable of automotive problems and affordable. Trustworthy…read morebusiness.

I had a fender bender on Yelm Ave on corner of Shell Station and Ronda's Coffee House. Turner…read moreAutomotive in Rainier (my mechanic) highly recommended Haul it all Towing & Recovery in Rainier. I contacted Kevin, the owner, said he was available to come immediately. Got my "totaled" car hooked up and took me to my home. His truck was very clean. He was very professional, kind and super helpful. I will call on his business again if I ever needed a tow and highly recommend others to do so also.

I got my Volvo SW stuck in a ditch while driving in the Capital Forest. I called the roadside…read moreservice provided by my insurance company and waited... and waited, and finally called and was informed the company they dispatched was unable to do that service. Fortunately a passerby informed me that Black Lake Towing habitually work the forest roads. Quick call and exchange of information, I made the decision to cancel the folks the insurance company called and got Black Lake rolling to me. Dominic was the operator dispatched and he made direct contact with me to effect link up. He was very helpful with providing me with clear instructions on how to use various apps to send him my location and situation. When there was a glitch, he was able to flex to another solution seamlessly and effectively. Dominic arrived well earlier than I had anticipated and quickly and effectively towed my car out of the ditch. Overall very happy with the service. Please note, a four star review by me should be considered a very high rating. I don't often give out 5 Stars. I recommend Black Lake and Dominic.

I would definitely recommend Black Lake. The receptionist was friendly and very helpful. They had a…read moretruck out to me within the hour like they said and the tow truck driver Dominic was both polite and professional. I can't see why anyone wouldn't give these guys a five star rating.. also the tow truck was clean and not fumigated by hanging fragrance trees or glade plug in crap..

Sam is the MAN! Absolutely fast professional service, picked up my Toyota Camry with a flatbed tow…read moretruck and had it delivered to Toyota Of Olympia in no time. I would highly recommend Sam to help with all your towing needs! Thanks again for the great service.

Called AAA for an emergency roadside towing. Stuck on the side of a busy highway at 345am. Get told…read morethe towing company (JJ towing) would be in contact with us and to expect them by 515.. it's now been one hour passed the time told. Called JJ's and they mentioned the driver was asleep, so that obviously they weren't going to contact us and was not on the way.. they need to fix there communication or how they handle EMERGENCY roadside situations

These guys can fix everything. They are honest, extremely knowledgeable, and answer all questions…read more Also very fair prices. The owner is a great guy as well as all his staff. I wouldn't trust anyone else. My family and extended family and friends bring their cars here too.

My old work van basically stopped running near downtown Olympia. A friend suggested Jerry's…read moreAutomotive as local, honest, and good mechanics. Three jumps later, the van limped into Jerry's in the afternoon. And died. So not only do they do towing, they fix stuff too. I had no idea. They diagnosed, ordered parts, called me, and I picked up my van the next morning at 8:00 am. I highly recommend them.