They helped me with a tire that probably should've just been replaced but they did what I needed…read morefor my situation. Overall great experience, honest and friendly staff.

Great place, very professional staff. My 2015 Jeep Wrangler developed a crack in the radiator and…read morethey got me in and took really good care of me. They were able to get all the parts required and get my jeep back to me in a timely manner. While I was waiting I noticed they treat everyone like a friend.

Very unprofessional lady at the phone. Keeps interrupting after she asks for informatio. I decided…read moreto take my care elsewhere

Argumentative general manager, Eddie! Did not take responsibility for his employee, Greg, that…read moregave bad information on how to rectify a problem that developed after the repair pickup. I hope I don't need a auto repair service but if I do it won't be at Crash Champions in Streetsboro or any other location nationwide. Eddie full of excuses and not about customer service. I have also notified my insurance company.

I took my truck to Highland Auto Body & Collision for repairs and must say Bob's team did an…read moreOutstanding job. Great Work was done and the price was very fair. Bob's shop was better then 5 Stars. Thank you Bob and Team. Dan Chorba

Not a good experience at all. My jeep needed the front fender replaced and the door painted after…read morean accident. The day I picked it up, the new fenders light bulb was broken off inside the lens not working, the fender wasn't in line with the door and hood, the door had fish eyes in the clear and a buffer burn. I made another appointment to get these fixed which they did, no charge. Again, I had to pay for another rental car for three days though. While it was there I decided to have them replace the seat bottom foam and cover I had bought at the jeep dealership. I picked the jeep up discovering that upon reinstalling the seat, they poked a hole in the new oem jeep 600.00 seat cover and scratched both the door panel and sil plate with the metal seat track. Also, the air bag light was illuminated on the dash. They agreed to purchase a new door panel and sil plate, but the cover is no longer available. I suggested they repair the old one for me to have as a spare and leave the new one on with a hole for fear of more damage. That would not be anywhere close to the cost of buying a new one. It took several phone calls, stop ins and emails to get those parts from them. After many many months of the seat cover being at the shop, with the owner saying it would get repaired after I stopped to see, I gave up and picked up the unrepaired seat bottom cover, now covered in dust and dirt. Chapter closed at least. I don't just leave negative reviews, it's not my thing but I have never had to call, email and stop in a place of business so many times to get something fixed, yet not completely. This was an extremely unprofessional transaction. Each time there were easily seen things wrong. I understand things happen, but this was all in lack of quality control, honesty and follow through.

These guys are great! They are fairly priced and I've never felt like I've been ripped off by them…read more They once took $20 off an alignment because it was easier than they thought it would be! Who does that? I've never had an issue with any of the work they've done on my cars for the past 20 years.

I have been going to Mr.Tire in Brunswick for years---went super downhill with new ownership. A…read morebunch of Moms recommended Boston Road Automotive so I gave them a try. First off, Kevin is running this place so well. He said its family owned and I could hear convos in the back when workers would show up to work--all of them bantering and having fun together. You can tell they all enjoy their jobs and like each other!! He was able to fix my problem with my AC. And took a little money off the top saying "since it was your first time here!" So honest and so nice. A lady who was in there was raving about how good they were and how she takes all her cars here for years and hes amazing. Felt like I could trust him. He didnt try to make me replace my AC- just did what was needed and sent me on my way. New customer for as long as I live here! Thank you so much Boston Road Automotive!!!!!

My wife and my in-laws have been going here for years to have their vehicles serviced. I decided to…read moremove away from the typical dealership service i was accustomed to utilizing by going here for car service and I can attest that they deserve more than 5 stars. They are a great team to work with. Communication and service were amazing. Chris and his team were honest about repairs and the price/quality for services i had done were fantastic. I will never take my vehicle to another spot. Customer service is top notch and this team should be recognized for how awesome they are. I will absolutely be recommending everyone i know to bring their vehicles here for service!

I have used this vehicle repair shop in the past and I must express my utmost satisfaction with…read moretheir honesty and exceptional service. Chris is trustworthy and his business is exceptional when completing automotive repairs.

Kohler's had great customer service, they are FAST and QUICK! I would definitely recommend!!read more

Typical oil change, went in, no wait! Open door was very inviting. Very friendly man who I felt…read moreimmediately safe with my car keys. He told me an hour, but it was actually a half hour. Perfect, less time waiting. Why my family has used this for years. Just a small example

We have purchased three cars from Jay's. Always a great experience! They stand behind their…read moreproducts. Financing was easy.

Don't just don't I bought a Corolla from them about 6 years ago and they had a good rating from me…read morefor all that time I went back to buy another car and they made me feel real small the original sales person that sold me the car was no longer there he had been with him for years don't know why he wasn't there but anyways I sat there and explained my situation and they said they would call me back in a day or so and never heard back from them left him a message never heard back from them didn't even have the guts to tell me they wouldn't finance me in person just wouldn't return my calls. My reading with them was good I got a little bit behind with two payments over 4 years I believe it was but go somewhere else if someone can't tell you in person that they can't finance you it's pretty small of them.

these people are actual thieves. They go around tow cars…read morethat have been sitting and take it to the lot, steal all valuables and they have a huge sign on their door "not responsible for missing items". My car was towed from Kohl's parking on airport highway (2008 VW Jetta silver.... I'm sure they will remember) and I had lots of items including outdoors items like hunting and fishing.... etc. ammunition..... absolute THIEVES stay away.

We have had Cliff do work on our cars. Excellent job and very reasonably priced. A little hard to…read moreget a hold of but worth the effort.