I have worked in Erdington for 11 years and have gotten lunch from this place many times.
I typically order jacket potatoes or the titular baguette. Both have, over the 11 years, been lovely and tasty 95% of the time. I usually spent between £3-£5, depending on what I'm having and if I need to buy a drink at the same time.
Depending on the time it can get incredibly busy here, so pressure is put on the staff. I have always found them to be pleasant and professional, maintaning a quick service, taking orders and passing them onto the backroom staff to prepare and bring over. I've typically been in and out, during the busier times 10 minutes max. I have a 30 minute lunch but work close by so it's fine with me.
You can eat inside, the seating area is attached to the walls facing the window, so you can look outside while eating. This also prevents the potential long queues from disturbing you, as you are facing away from it.
I have seen the staff cleaning and wiping down surfaces when those who eat in leave, which stands them in good stead from a hygeine perspective. read more