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8 years ago
William was our driver. He was incredibly knowledgeable, friendly, concerned with our satisfaction, and also just an entertaining person to be around. Our trip to Scotland could not have been better. read more
Edinburgh EH1 3EG
United Kingdom
04475 8310 6932
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http://bagpipetours.com
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So impressed. I've never used a service like this before since you know, day and age of all…read moreinformation at our fingertips and all that, but I was after somebody to take over the responsibility and find me the best deal out there on my upcoming trip to Australia with a few added stopovers. So with an appointment booked my partner and I went in. Service was very friendly and Peta was super helpful. She was able to find us a few different options for flights within the price range I was after. There was nothing I could fault! The appointment lasted an hour, she was completely transparent about our options and certainly secured us a great deal. We booked the trip on the spot. Cannot reccomend highly enough, they're conveniently located on George street and really great for helping to sort more complex travel plans that some of us just cannot be bothered taking the steps to sort out.
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Thomas Cook majorly get on my tits…read more I booked a holiday through this branch last summer and admittedly it was a good deal. However all this crap about charging you an extra 40 quid to ensure you sit next to each other on the plane and giving you a measly 15kg luggage allowance for a long haul holiday really ticks me off. Then this year I attempted to book another great deal through their website. Their website wouldn't allow the booking to be completed and kept displaying an error code. So I took a screen print and went down to this branch the next morning, just in time for the exact holiday to double in price. The travel agent told me there was no way that holiday was being sold at the price on the website, despite my screen print. So apparently in some magical way I had created a copy of the web page showing the holiday at a cheaper price. The girl pretty much accused me of being a liar and when I told her that it was against the law to display prices which the company has no intention of honouring she simply shrugged it off. No worries Thomas Cook, I won't bother using you again.
I must thank the staff of Thomas Cook; Alfie, Craig, and a huge thank you to Laura who went above…read moreand beyond to organise our trip to Rome. Such a warm and friendly welcoming bunch, would highly reccommend, the service is outstanding.
The Tourist Information Centre is your first port of call for...tourist information. This is the…read moreplace you come if you're new in town, Maybe you're lost, maybe you need to know how to get from A to B. If they don't know, they can at least point you in the right direction. Essentially the centre will tell you where streets are, which buses to get when to where, how to get to any of the cities tourist attractions. It also serves as a booking office for some of the cities tours and day excursions. They also provide office services, like printing and photocopying (not exactly sure why). You will also find a gift shop. Not surprising in Edinburgh for anything remotely related to tourism. Although this is actually not your usually tacky trash. Expect some tasteful thistle mugs and saltire stationery. I have to concur with the others though, this place can get crowded fast, and during the festival period don't expect to be able to get in the door after early morning.
Being quite lazy one afternoon I decided to enquire about bus times and routes in the Tourist…read moreInformation rather than checking the individual bus stop notices. Turned out to be a handy choice as I was swiftly provided with all the information I needed to set me off on my journey. One word of advice though, get there nice and early as there it can get excruciatingly congested with swathes of tourists - which I suppose is expected as it's every tourists instinctive information provider.
New Edinburgh iCentre based at 249 High Street Edinburgh
I've never really understood the need for a travel agent. My travel style is general to book cheap,…read moresnag an airbnb and wing it, so i've never really needed the promise of a 7 night tour to whatsit or a charming romantic country bed and breakfast get away. Until I decided that I too, would become one of the all inclusive junkies. I work a rather hectic job and as much as I love the bustle of vacationing in a new city, my travel style isn't really relaxing. Generally, I spend most of my vacation days at full tilt trying to see and eat as much as possible. But as I started looking at the upcoming year, I realized I might fancy sitting on a beach, eating buffet food, getting drinks brought to me and generally unplugging. It took 30 years but I finally understand the appeal of the "sit and do nothing" vacation. But the thing is, the "sit and do nothing" is much harder to find then the "book and explore willy nilly vacation". My go-to sites for flights suddenly became a huge, confusing wave of information when I wanted to book an all inclusive, lazy vacation. Jimmy Martin is right down the street from my house and I walk by it all the time, so I decided to take a sneak peek at their website first. It's a good website - clean, easy to navigate and has some pretty snazzy deals. It was enough to warrant a stop in for more information. My stop was quick, but the folks here were really helpful. I travel solo mostly, and all inclusives can be a pain in the butt to book for one person but they gave me some really useful tips/options, without making me feel like a leper for wanting to beach vacation solo. I was only in for a few minutes, but left with a few new places to consider and plans to return at a later date after snooping locations on their website to talk about booking something concrete. I'm not sure if a travel agent is going to be something that replaces my age old habit of internet surfing vacations, but in this particular instance, I think they may become my go-to for the rare lazy travel. If you seek a travel agent - they are very nice and worth chatting with/snooping online.
I found Bryton travel superb, they organised flights, transfer, hotel accommodation and internal…read moreflights when we travelled to Argentina and Brazil. Could not speak too highly of them
During a recent trip to Edinburgh, our flight came in super early and our AirBNB wouldn't allow us…read moreto check-in until later on in the afternoon. Rather than try to lug our huge luggage with us up the stairs and hills of the city, we decided to check our bags at the train station so that we were able to explore until we were able to get our apartment. In the morning, there can be a queue of people waiting to stow their belongings. Though the line looks like daunting, it tends to move pretty fast. To make the experience even more streamlined, make sure you take any valuables out of your luggage (laptops, phones, passports, etc.) and be sure that your luggage meets the weight criteria. Once there, they scan your things, give you a claim tag and you're off to whatever it is you want to do. They're pretty strict on the pick-up times, so be sure to give yourself a few extra minutes before so you don't get charged extra. Since we went back midday, there weren't any lines to retrieve our luggage and the process was super simple. The customer service peeps ranged from jolly to cranky - but I was just there to store my luggage, not make a lifetime friend, so I didn't care. I'd recommend, especially for a short period of time.
A very useful, if perhaps expensive, service. Follow the signs to "left luggage" and queue up to…read moreleave your heavy suitcases while you explore the city of Edinburgh unencumbered. They do call it "luggage" for a reason! Bags are run through an xray machine and I did see at least one person ahead of me who was asked to open their laptop for inspection. While their website mentions that the storage area is monitored by security cameras, who leaves a laptop!?! You pay when you pick up. At this time, £7 for the first bag for the first 24 hours. The service is quite firm and inflexible. There is a £15 penalty if you lose your ticket. If you drop off three bags, but only want to pick up one and leave the other two for a while longer, they can't deal with it. You have to claim (and pay for) all three and then re-deposit the other two. All in all, a secure and easy way to store your luggage while you visit the city. Check their website for other locations in airports and major train stations.
Rates (September 2019.)
At first, we were looking for a taxi but didn't know where they were located. We came across the…read morebus service and decided to do that instead. It's about a 30 minute ride to the city center for £8.50. It was convenient, but it does get crowded.
Once we got our ticket situation figured out and onboard it was easy going from there, from…read moreEdinburgh airport to city centre! The driver was helpful in letting us know which stop was ours too, ya know being unfamiliar and all. Great views along the way!
Airlink bus to the city center
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This company is superb Service is far above average. I am handicapped, and recently returned from…read morea tour of Scotland with a group from the USA. Our driver, Paul went above and beyond to help me. I have trouble walking and he helped me get around and made the trip very enjoyable. I Highly recommend the and especially Paul and Anthony.
My friends and I decided to hop on board the Majestic Tour the other bus with a few of his friends…read morewho were visiting from America. Out of all the tours buses we chose the Majestic Tour because it went a bit further out. It doesn't go to the castle, Royal Mile or the other predictable tourist stuff but all of those things are within walking distance anyway so we decided to go further afield. The key points on the Majestic Tour are; Royal Botanic Gardens Newhaven Royal Yacht Britannia Leith Through-out the tour there's a commentary which is probably the worst I've ever heard in my life. There were two narrators one called Willy the other called Evelyn and they were just having a general chat but they had the worst chat ever and kept making "jokes" like "oh no he didn't Evelyn... Oh yes he did Willy." Just awful. In between the terrible banter they played music that sounded like something out of The Little House and the Prairie. Awful. To be honest, I'm still trying to figure out what was Majestic about it, in all honesty it was a bit of a waste of £12 and the No. 22 bus goes on pretty much the exact same route for a smidgen of the price.
Besides being a rip off (£14 just to enter!), these lazy double-decker tour buses shuffle tourists…read moreall around Edinburgh, jet-lagged and nodding off as they listen to boring prerecorded "tour guides" on the complimentary headphones. If they only knew you could hop on an actual city bus for £1.50 (or £3 for the day), riders of these Majestic tours would see far more of the city and get to the Royal Yacht (or whatever) much more quickly. Shut up, take my money and lead me to the nearest bagpiper! And step on it!
If you're in Edinburgh for only a few days and would like to see as much of Scotland as possible, i…read morehighly recommend this tour. They have student discounts, but prices avg out at 30 pounds for a 8 hour tour around Scotland. You go through the highlands to get to Loch Ness and Urquhart castle. During the morning break, you can try some haggis. During your lunch break at Fort William, you can sample some of the whiskeys. You may also see the Loch Ness monster, well at least a replica.
We decided to take a tour to the Highlands and Loch Ness for our last day in Scotland. This 12…read morehour tour is about 10 hours on the bus. We could see the Wallace Monument from the highway but did not stop. The weather was bad and the windows on the bus were not very clean so basically everything the driver pointed out we could not see. We stopped for lunch where there were two options and at least the one we ate at it was way overpriced and not very good. Once we got to Urquhart Castle it got better. The castle is pretty cool to explore and take some pictures. The boat ride was short but it was fun. Then we got back on the bus for the 3 1/2 hours it took to get back in the dark. The driver continued to point out what was around but we could see absolutely nothing. ***What really was annoying was that to see the castle and take the boat ride is 15 pounds more per person. After paying 40 pounds for the tour we should not have to pay extra for what is the main part of the tour. It was a big rip off!***
Brian picked me up from my hotel to do the Loch Ness and Highland tours. He was funny and I laughed…read morea great deal. (I think I was the only one). He let me sit in the front seat so I wouldn't get car sick. Scotland is beautiful and his stories were wonderful. He even dropped me back at my hotel even though it had been a 12 hour day. Thank you Graylines.
One of the biggest highlights of my trip! I went solo and had a great time. If you're lucky enough…read moreto get Brian as your tour guide you are in for a treat. Everything was very easy and stress free. Thank you!!!
Arrived in Scotland from California determined to walk the 134 miles of the new John Muir Way. The…read moretrail is so new I had difficulty finding out much about it before I arrived other than it was much shorter and relatively flat compared to the John Muir Trail in California. My goal was to backpack and wild camp right before I hurt my back the day before I left. I arrived at Helensburgh (trail head) knowing I need to rest my back a few days and the night before I left I contacted this service asking for assistance. It was great! They had other bags already scheduled so adding my single pack was not a problem. I was able to leave the next morning with a daypack and arrangements were made with my B&B to hold the big pack for pick-up. The first day was a bit rough as I was trying to use a GPS and follow the round purple signs as I had not been able to locate a map and guide book. I traveled about 9 miles before meeting Steve at the first stop in Balloch. Steve was able to provide me with valuable advice as he has already completed the JMW, he had several maps and books to recommend and he is local so he knows the 'ins and outs' of the towns along the way as well as the highlights of things not to miss. Steve was supportive of my wild camping and knows the access code and assisted me in understanding it and finding my first and second night camp sites. The team has continued to be a valuable resource for me along the trail and they are just a call or text away for information. Their fees are very reasonable and this service goes a long way in making sure you have a fabulous time on your vacation. Although they are managing multiple hikers along the JMW they are always friendly and take time to help. Thanks for all the information and the baggage support.
Gullane taxi vía Allan…read more Very good service. A lovely rural taxi service. I sometimes ring or text and am able to be collected and dropped off. Super flexible family run business. Highly recommend.
Had luggage issues with the airlines recently at the Edinburgh Airport. Giving us the major…read morerunaround...luggage there, not there, going to be delivered, lost...on and on. Friends went 3 days without their luggage, while they sat in a hotel room nearly 2 hours drive away. Our hotel highly recommended Allan , and I now see why. I called him, told him my friends situation, and he then responded to the airport on their behalf. He tracked down the missing luggage, and then delivered it to us at the group's hotel. On top of that, he refused to accept what my friends were willing to pay, taking a far less sum. We used him twice during our week in North Berwick....both times stellar service. I would consider no one else for transportation needs while staying in this area....
My partner and I had a truly magical tour with Tania in the beginning of the year. Both of us have…read morespent a lot of time in Scotland but neither of were aware of the beautiful places that exists over in North Berwick and its surrounding area. Tanja is the best tour guide. She is very knowledgeable in both the history of the places we visited, and also know nice places to stop along the way, be it stunning places, beautiful architecture and more. To top it all off, we had a magnificent super moon on display during our trip. We will definitely be back. Thanks very much, Agueda & Espen
We booked a tour of Edinburgh, Leven and St. Andrews. I…read morecontacted Andy months ago to arrange a day's tour. This was very important to us as it was to be a trip to my wife's first visit to her mother's hometown of Leven. Andy arranged the day so that we could see the sights of Edinburgh early in the morning and arrive in Leven in time for lunch with relatives. We were able to catch the first tender and arrived on shore an hour ahead of our scheduled meeting time. Andy was there less than 15 minutes later! We were all amazed at how quickly we got off the boat, but thankfully we were able to take full advantage of that extra time because Andy was so early. The tour of Edinburgh was spectacular! We saw the castle from at least a dozen angles and Andy's knowledge of the key sights both historical and mythological was thorough and entertaining. After lunch in Leven we went to St. Andrews and had a delightful tour of that amazing area. Our only regret is that we couldn't spend a week with Andy showing us the amazing sights of Scotland.
We did several bookings with Andy Marjoribanks for our time in Edinburgh, and we could not be…read morehappier. He was incredibly responsive to our numerous emails from the US in the months leading up to our trip, and so easy to deal with. In addition to some airport and other cab-type runs, we booked his two-hour overview tour of Edinburgh for the day after we arrived. He is extremely informative about Edinburgh/Scottish history and included some really interesting/less-visited sites for some of our stops. Andy is a smart, friendly, helpful, knowledgeable (and punctual!) man who is great fun to spend time with, and we felt very well cared for. Highly, highly recommend.
One of the smaller acts going on at the Fringe, the Blue police Box is still a good thing to do for…read moretourists. Found just outside the Torn kirk, most of you have probably walked past this when it's closed. During august though it opens up and is used for a Musical Walking Tour of Edinburgh. We've all been on at least one tour, whether it be a ghost tour or one of the open bus rides, and this is an interesting addition. It is a different take on an old favourite, and competes quite well, especially with the tourists. God knows why, I found it hard enough to understand him, let alone being foreign. The songs are mildly amusing and informative, but not enough to keep your attention for long. One for the tourists this. It's ok but we've all seen it before and just gets a bit boring after a while
Centre of The Mile... Sometimes helpful, sometimes not…read more.. A great meeting point.