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    Bagnell Brain Center

    5.0 (1 review)
    Open 8:00 am - 1:00 pm, 3:00 PM - 6:00 PM

    Services - Bagnell Brain Center

    Chiropractic bodywork

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    9 years ago

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    Quest Diagnostics - Very crowded waiting area

    Quest Diagnostics

    2.9(52 reviews)
    4.7 mi

    I HATE having blood drawn.. I mean, I don't know anyone who actually likes it, but even as a…read moreheavily tattooed person I get super nervous and even feel nauseous afterwards. I also typically expect to be at the doctors office for several hours for bloodwork. This Quest location made it super stress free and easy. I checked in while I was in my car and was seen within maybe 2 minutes. Monica was my phlebotomist, and I always tell any professional that I get nauseous when having blood drawn just in case. Monica was super understanding and professional, and the process was over very quickly. Her friendly demeanor made me feel very comfortable. I was in and out in under 10 minutes. No stress, no pain, no nausea! If I ever need any more blood work, I'll ask my doctor to send me here.

    I had a very disappointing experience at this Quest Diagnostics location during a pre-employment…read moredrug screening. The lab technician who attended me was extremely rude, impatient, and unprofessional from the moment I arrived. While I understand that a physical ID is required, the way he communicated this was unnecessarily hostile and dismissive. When I returned with my ID, he abruptly asked me for a barcode without any explanation. When I said I didn't know what he meant, he became visibly irritated, took my phone and started going through my email himself... Then he steps out speaking negatively in Spanish, apparently assuming I wouldn't understand. That behavior was incredibly disrespectful and unprofessional. When it was time to do the urine test, I wasn't able to pee the EXACT amount of mL of urine he needed and proceeded to tell me that its not enough very rudely again and dumps it all out in the toilet...mind you he is doing all this with the bathroom door open and there are other patients looking in and other employees just staring. At this point I have already been in there for an hour going back and forth with this man. He tells me drink water and wait until i have to pee again, what he wasn't understanding is that I made this appointment at a specific time because I had another appointment to get to, so unfortunately I had to leave and he "invalidated" my test due to refusal??? I did not refuse to take the test, it was just not enough pee for him He also was not wearing a name badge like the other employees, so I was unable to identify him afterward. Lastly, I observed him repeatedly lifting his lab coat sleeve to look at what appeared to be a tattoo with his computer login information while trying to access the system, which did not inspire confidence and it makes you question the type of people working here Overall, this was one of the worst customer service experiences I've had. Patients deserve to be treated with respect and professionalism, and I hope management addresses these issues.

    Photos
    Quest Diagnostics - Screen display good info

    Screen display good info

    Quest Diagnostics - My arm all bruised the day after drawing blood

    My arm all bruised the day after drawing blood

    Quest Diagnostics

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    Labcorp - Everyone has been waiting over 2.5 hours

    Labcorp

    2.2(26 reviews)
    3.9 mi

    Came here 3 months ago, and the service was amazing ... I…read morewent back today for more blood work, and Mrs Hellen Torres, was amazing .... Very quick and professional..... don't feel anything ... Thank you

    My experience at this location went reasonably well. After reviewing previous posts, I decided to…read moremake an appointment instead of walking in, which meant I was preregistered before arriving. Therefore, after preregistering, I received instructions. One set of instructions allowed me to enter the facility upon arrival, go to the kiosk, and scan the QR code provided to check in before sitting down and waiting. I opted for the second option: I could check in from my vehicle up to half an hour before my appointment time of 11:15 AM and wait in my car until I received a text instructing me to come upstairs to the facility. After checking in from my car, I received a text within a few minutes. When I took the elevator upstairs and entered the room, the attendant at the window was expecting me. She smiled and asked if I had just checked in by phone. I replied yes, and she told me to have a seat and that they would call me soon. There were about ten other people waiting, though not everyone was there for the same reason. I was there for a pre-employment drug screening exam. My appointment was scheduled for 11:15 AM, but by 11:06 AM, my specimen had already been collected, my receipt was signed, and I was out the door while everyone else was still waiting. My experience was much better than the negative experiences others have shared, but I approached it differently. I made sure to read a substantial number of reviews before my visit, and I aimed to do the opposite of what those who complained did. It's important to note that everyone goes there for different reasons, so some people might have to wait longer than others. However, if you make an appointment and follow a similar approach to mine, you may have a better experience than a walk-in. If ten people had appointments for the same reason I was there, perhaps the wait would have been longer, so always prepare yourself for potential wait times at any appointment. Nonetheless, I believe having an appointment set up in advance worked in my favor because everything was ready upon my arrival. With just a push of a button on my cellphone, I checked in, and before my seat could even start warming up, I was already out the door. With that said, good luck and happy travels!

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    Labcorp - Actual business hours

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    Actual business hours

    Bagnell Brain Center - chiropractors - Updated August 2026

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