Service here is always great. It can take a little while, but everyone is so friendly that I never mind waiting. The food is consistently fresh and delicious. I came to pick up breakfast but ended up eating in with my son, and the staff was so sweet--they offered plates and silverware so we wouldn't have to eat out of the takeout containers. The bagels are perfectly fluffy and chewy, and the sandwiches I've had are always generously stuffed. Prices might seem a bit high, but for the consistent quality and genuinely kind service, I'm happy to pay a little extra. read more

Bagel Loft - Buttermilk Pancakes (3 Pieces) - Bagels Near Me - Tuckahoe, New York

I love this place Service is always great and I love their ice coffee Always a clean atmosphere read more

Excellent, customer service really terrific selection great place for lunch or breakfast pick up something grab and go. I got the scallion cream cheese the lox spread and the walnuts cream cheese along with a selection of bagels. Yummy delicious ambience is terrific, but truly some of the best customer service you'll find anywhere Terrific prices as well. read more

Terrible customer service. It's really a shame because the bagels are good. The managers and cashiers are always rude. Every time we go in they are mean and have a bad attitude. It's almost like you're bothering them. If you ask a question you get a nasty response and a dirty look. The other workers are cool though. read more

Nice presentation - solid service. Actually, I bought a toasted bagel in here for my wife, and she said it was great. I remember coming in here every morning before getting on the train, and the coffee selection was robust. Great seating section, and an extremely convenient location. read more

Bagel Loft - a bakery counter with baskets of pastries - Bagels Near Me - Tuckahoe, New York

Food was average. I'm very disappointed that the pricing on the menu was not reflected accurately. I was surprised that at the register with the price increase. The cashier informed me that the price has been changed. They have running this game for more than 6 months. I'm tired of it. I do not mind paying the posted prices not the secret updated prices. I don't think I'm coming here again. read more

How can I start As a man I wouldn't like to look so rude but there are things that cannot be ignored unfortunately It is the only bagel store in the neighborhood and the locals have no alternative. the food is ok the coffee is not the best one block away there is a French bakery but a coffee costs 7 usd In short, the owner already knew him He is just a business person Feedback read more

The one star is for service. Canceled my order, and there was no reason why. I tried calling the establishment and no answer and voice mail is full. read more

Delicious Food and Great Staff Recommend: Bacon & Egg on a Egg Bagel Toasted with Hot Sauce (no cheese) The place can get VERY busy during the morning rush. So I suggest trying to order ahead of time. Especially if you need to get to a train. read more

Bagel Loft - a breakfast sandwich and a cup of coffee - Bagels Near Me - Tuckahoe, New York

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Food was great over overall service was good. My problem was with their pricing. Their so-called menu in their store has not been updated to reflect their pricing upon my checkout. I only learned that my final bill was an extra eight dollars when I question the discrepancy they told me prices have changed. None of those prices are reflected in the menu this is not a good business practice. It should be fixed right away. read more

Delicious bagels,spreads,bakery items. Friendly staff! Conveniently located by the crestwood train station. Ample seating. Very Clean . Delicious coffee and great ambiance read more

The owners of this store are unbelievable: They charge a 4% credit fee when credit card transaction fees are no where near 4%. Shouldn't credit card transaction costs be absorbed by the business as a cost of doing business??? Additionally, I went in there this morning and they raised the price of a buttered bagel to $4.00. You have go to be kidding me???? I will never go in there again.. read more

Wow $10.70 for a bagel with cc and another with butter, that was really margarine. Bagels taste like rolls. I'm a local and would have gone back if it was good and not exorbitant read more

Amazing food and excellent service ! They never disappoint! ! Best Bagel Spot Around read more

The Bagel Loft is tucked away in a somewhat obscure strip of stores near the Crestwood MetroNorth Station. I like their bagels more than other Westchester bagel stores (such as Bagels by Sofia, in Larchmont, or Lenny's, in Pelham (which has a more interesting selection (I recommend the Bad Boy) but but whose bagels are otherwise not all that great). Their bagels are more like the bagels from Brooklyn Bagels (see my review)). Good bagels, worth the trip. read more

Listen, if you want a bagel it's fine. If you want something from the grill be prepared to wait until everyone else has left the store. If it happened once I wouldn't even post about it, but it's a pattern. You could walk home and make yourself an egg sandwich before they got to it. Coffee's alright, prices aren't gouging but you don't have to go far for cheaper. read more

Went in today kept it simple. ordered a raisin bagel toasted with butter (which was fine) but the French vanilla self serve Coffee is bland water no flavor. I'm surprised they're selling this in this area. Won't be going back as there's nothing special. Social distancing not enforced Lots of people behind the counter and many customers in the shop read more

Very disappointed with the service . They were out of an item on their menu that we ordered. They called us to let us know and asked us if we would like to substitute for another item - after we gave them a substitute order they advised us they would not send us the food substitute and would just refund us. That did not help us with the food we were missing for someone to eat. , We tried to get them to send us a replacement order that we were willing to pay for and again they refused . We will not be giving them anymore business . read more

I'll be honest, the food is good, the price is too high, and the wait takes forever. I don't think there's a good excuse for 6 people behind the counter making people wait 15 minutes for a sausage egg and cheese. If you have all the time in the world, go for it. If you're pressed for time, or don't want to wait 20 minutes, skip it. read more

I seriously crave their bacon tomato cream cheese. I have never found anything like it at any other bagel place in the NY metro area. Not to forget that their bagels are perfectly crusty on the outside and chewy and delicious on the inside. If I could only have one meal for the rest of my life, I'm pretty sure it would be a plain toasted bagel with tomato bacon cream cheese from the Bagel Loft. Oh, and their coffee, service, and everything else is great too! read more

I still don't understand why this place doesn't have better ratings. Just stocked up on bagels to go back to Boston: Whole wheat everything, sesame, and salt are SO good- huge, perfect crust with soft and chewy interior. The muffins are also awesome! So far we've had the cranberry walnut, raisin bran, and cinnamon coffee cake- delicious!! read more

Thought I would give this place a try , the 2x I went the food was not outstanding for the very overpriced bacon and egg, the wait was stupid and so not worth it, i decided to go in again since it was on my way , I waited patiently for a good while and when the staff member was done she completely ignored me and took someone else, I had forgotten you have to line up in a specific order here , so instead of reminding me of that she robotically took The guy in the correct spot , she must not be too bright as she was not able to process how to deal with a customer in the wrong spot. This place is VERY OVERPRICED and just not that good, I will go back to villarinas next door , and if you really want great bagels go to garth road you will not be disappointed read more

Food is good, staff, especially owners are extremely nice, but if you're on your lunch break, be prepared to wait the entire break just to get your food. This is not intended to hurt their business but when you order a small container of tuna salad to go, it shouldn't take 15 minutes, especially when there's nobody else online . Small orders have taken over 20 minutes multiple times it's fine if you have nothing to do for the rest of the day but when you're on a brief lunch break it's not efficient. Have Even called ahead by 15 minutes only to wait another 10. read more

The employees are really nice and welcoming. I ordered a grilled cheese and it was inedible. I literally took one bite and threw the rest out. The cheese was not melted AT ALL. The bagel was hard and burnt. It was a waste of money read more

Kudos to these fine people! I am in my third trimester, and my husband and I decided to walk along the Bronx River pathway on a warm summer day. I thought I had brought enough water with me to last through our walk, but I was wrong. I stopped into this place to see if they might spare me some water, and the young woman behind the register was extremely sweet. Not only did she give me water, but she gave me a couple bagels to try, too! (We came late in the day so they had some extra to throw out.) It totally made/saved my day, and to top it off, the bagels were excellent, too!! We live in Scarsdale but will definitely be back to this place! Cheers to kind people & great local businesses!! read more

Really shocked by the reviews here; but, maybe it is because I generally come for lunch during the week instead of the busier times (e.g. mornings or weekends). My "go-to" is a fresh chopped salad where you have the freedom to choose your own ingredients. At most places, this type of order usually turns into a pricey salad where added veggies are $.59-$.79 each -- that is not the case at the Bagel Loft! Note, premium items such as protein and avocado will result in up-charges though. My order of a large spring mix salad with chicken, avocado, and 5+ veggies comes out to $13 and keeps me (a 6'4" 220lber) full until dinner. This same salad at a place like Chop't or other competitors would easily be $20, plus I know I'm supporting a local business coming here. Most of the negative reviews seem to be centered around the service, which I haven't had any issues with. I've been here 10+ times since I started a new job nearby in Sept '18 and service has been incredible every time. I don't usually write reviews, but I love this place and felt it was important to provide an alternative perspective. read more

By far the best coffee in town. the food is great too. the staff is super nice and helpful.

I'm not sure why there are so many negative reviews of The Bagel Loft, but I really enjoyed this place. It reminded me of a Long Island Bagel store (where I am originally from) with many options of Bagels and Cream cheese, as well as a nice breakfast and lunch menu. Bagels came out quick, and were hard on the outside, soft on the inside: which is key for a good bagel. My friend from out of town, who has never had a NY bagel before enjoyed hers as well. The customer service was fine... Would not agree with other reviews stating it was poor. They were people doing their jobs, and getting the food out quickly. There was also plenty of seating which was great. A pretty big storefront. I may make this my new bagel store going forward, as it isn't a bad drive from my home. My only wish is a private parking lot, which is wishful thinking. read more

I'm a regular here and rarely does my order ever get messed up. Last time I visited, I had a two part order (some to go bagels and a couple to stay) and had a feeling something might get messed up especially since it was a busy Sunday morning. Sure enough, we waited and waited for our to stay order and it never came. I asked the cashier to check on the order and she got back to me admitting there was a mistake. She addressed the issue quickly and professionally and offered a free item to make up for the wait. When we finished eating, I asked her what my options were for the free item and another staff member stepped in and together they both gave me a bag filled with bagels, muffins and cookies to take home to make up for the wait. Super unexpected and so kind of them! Other than the friendly and professional staff, the bagels are fresh and their iced coffee is delicious! I highly recommend! read more

I almost didn't come because of the reviews, but to be fair I had a delicious tuna bagel with friendly and efficient service. It was a slow time of day, and my order was fairly simple, but I was very happy with the service, food and it's a cute spot with enjoyable ambiance. A little pricey but maybe due to the location. I would recommend the Bagel Loft read more

Joining in on the I don't understand why the reviews on this place are so low. Easily the best looking bagel shop in town and possibly the area. The bagels are amazing and huge, best BEC in my opinion, the place is always clean and I've never had a bad experience here. Staff is super friendly and get your orders out to you quick. Plenty of sitting room as well. read more

Bagel Loft - a half eaten breakfast sandwich - Bagels Near Me - Tuckahoe, New York

I am with Nicky G on his review. The wait is very long. In order to speed things up, they really need to have each worker behind the counter dedicated to "one" customer at a time - from beginning to end: taking the order, preparing the order, and ringing the customer up. This is how all the other busy bagel shops operate which really helps speed things up. Despite their slow operation, the bagels are fantastic. read more

The bagels here are some of the best in the area. We're used to NYC bagels and were nervous upon moving here that we wouldn't find something comparable, but this is pretty damn close. The bagels are huge and perfectly doughey. They have all the typical accompaniments like flavored cream cheeses and BEC. They run out of everything bagels quickly so get here early. Calling and ordering is helpful as it gets crowded on weekends. read more

DONT SPEND YOUR MONEY HERE!!! Terrible food terrible service, very slow, constant mistakes and than attitude from workers . Never again read more

Yummy soft bagels and tasty veggie cream cheese! Picked up a bakers dozen for the family and everyone loved them!

I had to post a review because the reviews here are wild. I eat here all the time, work nearby in Eastchester. On one or two occasions I did have to wait a bit of time for my meal, but those have been one off experiences. Their bagels are amazing and I am very picky about bagels. The cream cheeses are all amazing as well. My only qualm is it's a little pricey, I'm still used to Bronx prices, but has nothing to do with the food quality and this is Eastchester so not too surprised. In my personal opinion I think there is some lightly veiled bias against employees, all of whom are Hispanic. On one that one occasion I have seen customers berate employees for small things and then complain to others about the staff speaking Spanish to one another. All that aside I've never had to return food r had an order wrong and everything always tastes amazing read more

They handle orders inefficiently. I went here a Saturday morning, which was busy. Ordered 2 bagels and a bacon, egg & cheese. Guy behind me also orders a bacon, egg, & cheese. He gets his order before mine somehow. I waited for a bit, but eventually inquired about what was happening. Turns out it was sitting on the counter, just never bagged.... Tried to come on a Wednesday morning before work. There was 1 other customer in the whole place. Not surprisingly, he was complaining about his order being messed up. Took that as a sign along with not being addressed when I asked to order, quickly left. Go to Highridge Bagel, better service and prices. read more

a bit puzzled about the many bad reviews of bagel loft in tuckahoe cause the few times i have visited has resulted in only positive trips .the service is quick and friendly , covid 19 rules in effect , place is clean , the food products are out of reach of customers and only handle by guys behind the counter. good variety of bagels , spreads, sweets , etc. my egg white on plain bagel , blueberry muffin ,was just what i needed on a cool windy morning . did order a turkey and swiss sandwich for later on for lunch and for the price they dont go lite on the cold cuts . i enjoy good hot fresh bagels at least twice a week for breakfast and bagel loft in tuckahoe is a good place to pick some up. read more

Careless staff.. This place has so much potential. Pretty good bagel. Seems like they use quality ingredients. I've been here over 10 times since they opened and although I keep going back in hopes of a better experience, today I decided to finally sign the divorce. Again, good bagels but consistently terrible service. Just about every time I order, whether it's over the phone or in person, something is always messed up.. and to be clear, we're referring to a simple breakfast sandwich/bagel order. It's clear there is no order taking system put in place. Unfortunately for me I have a very finicky family when it comes to eating. And when you are driving from the Bronx to bring your family home a decent breakfast and they make such mistakes it really just turns out to be lots of money Unless you love surprises, I'd suggest any other bagel spot read more

The food is decent but the service is terrible. If there was another bagel place nearby I would never go here. Not only every time I order so they screw the order up, if you go in there takes forever to order. The staff are just in their own twilight zone and not attentive to the needs of customer at all. The food lace is a rip off also. No idea who runs this place but they need to be fired! Further, a lot of times if you try to call in an order the line just rings busy! Probably a one star review to be honest. read more