I could never get past the automated phone service and actually speak to a person about my issues.read more

When trusting your medical issues with professionals, you expect them to verify information before…read moreworking on you. Like DOB and name. This ensures that everything matches to limit harm. I have the same expectations when it comes to working on my vehicles. Safelite this morning failed to verify information and has destroyed my trust in them. When anyone schedules service you give them your VIN so they can order correct parts and verify the correct vehicle on service. This morning when the tech was scheduled to be here, I had not heard anything. I proceeded outside and did not see the van. I pulled out my phone to see if I had a missed call and noticed I missed two text messages. The first message was that the tech was getting started and the second was a pre-authorization receipt. I proceeded to call the local shop and asked if this was an error. They seemed confused and quiet. They stated they would call the tech and check in. A few moments later the tech called asking me to step outside as he needed to speak with me. I asked him if he was next to my car. He stated he was, and I informed him that he was not at my car. He then stated that he thinks he is working on the wrong car. The local shop then called me and asked how I would like to handle this. I stated to cancel the appointment due to the tech did not even verify the VIN correctly. I was told that the tech did verify the VIN. I challenged that was not possible as the VIN of my vehicle matched the receipt and I was next to my car. They stated back "Well he checked it." I asked if they believed that I was lying and they got upset. I was then asked if I wanted them to come down and work on my vehicle, which I declined as their tech could not even complete a VIN check. Needless to say, this is unprofessional and very dangerous. I stated several times about the vehicle they are working on was wrong. They were working on someone's car without permission. These statements were dismissed by Safelite in 2 of the phone calls. So, buyers beware and remember the importance of verifying information and the person being selected to work on your vehicle.

5:55 on Friday and figured I was stranded for the night with my flat tire!! But in less than 20…read moreminutes fixed and back on road!!! Thanks for helping save our start of vacation!!!!

Everett's Body shop &Towing,I want to say thank you so much and I really appreciate your services…read more I was lock out my truck for 4 hours with the truck running and everything else was locked in the truck and I didn't have any money so they trusted me to call and take care of my bill, so on this day im going to call and be a man of my word and pay this nice and respectful company for saving me. Thank you so much Ronald Sanders

Jeff was great to work with. Got back to me very quickly about my request, and got me in within the…read moresame week. Very professional work and great prices. They stand behind their work and said that if any issues come up they would take care of it. Definitely would recommend them for any tinting needs. Great local business.

From the owner: All Wrapped Up brings vehicle window tinting, paint protection film, vehicle wraps, and residential…read moreand commercial window tinting to drivers, businesses, and homeowners across Madison. Whether you're safeguarding a daily driver, outfitting a luxury vehicle, or protecting a fleet, the work is grounded in hands-on skill and local familiarity. Wisconsin weather demands films that perform through every season.

Daniel S. Without question the very best in Madison. What a great operation and Bill is the best…read moreat what he does. I have been serviced by him for years and am very satisfied. 5 stars

A-One was recommended by someone that restores old cars and has been using this service for many…read moreyears. I took my car in to repair damage to the rear quarter and am very satisfied with the results, and the reasonable cost.

I accidentally ran over a stick left by a logger in the middle of the road. an the baby got dinged…read more It made me sick every time I had to get into the truck. I called around to several dentless paint repairs and they all seemed too busy or too expensive to help. Nick did a great job in a timely manner. He was the most economical quote I found in the area and he did a flawless Dent Repair. Highly recommend.

Got a nice door dent with some superficial clear coat scuffing on the driver side passenger door of…read moremy Model Y Tesla. Was referred to Dent Spa by a guy at Tesla for his impeccable work and was not disappointed! Nick was extremely responsive and got the car looked at for an estimate within 48 hours of contact. Estimate was reasonable, and he was able to get me in for repair within 2 weeks based on my schedule. I knew Nick was going to be reliable when I came in for the estimate and he was already forum diving on what it would take to work on a Tesla since this was his first one - based on his work and his efficiency in the repair you wouldn't know it was first time working on a Tesla! Quoted me for 2 hours of work and was done in 1.5. Would highly recommend.