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Ok, so at first glance into the parking lot, it doesn't seem very organized and was difficult finding parking. Not a big deal. Walked in and the environment was what you would expect from a decent bowling alley. Asked about cosmic bowling and starts at 8. Kids really wanted to bowl with the lights. There is absolutely no music playing at 6pm. They don't have food available so you have to order from a fast food joint and I my fingers were killing me trying to press these old school buttons to start the game. I played one game and left to get some food. Not impressed with the place at all. Needs updated thoroughly to have some fun. Also I could not find a ball to fit my fingers. I really don't have much good things to say.
I rarely write reviews, especially detailed negative reviews ,but I feel it is necessary to warn people after this evening. We will never go back to Baden Bowl. In May, I called and booked three lanes for approximately fifteen people, three games each, for July second. The person on the phone asked if we needed a table behind the lanes and I confirmed with them that we would be bringing food. He said that was fine. I did not get his name, but I wish I would have. July second arrived. We had three small tables put together, which Frank- who worked there and let us in- said was fine. He offered to do it himself. He also offered a white, longer table, and let us choose between the two. We had some cookies and fruit, a cooler with drinks, and were going to have pizza before we left. We ended up only having nine bowlers rather than 15, which meant we overpaid them about $60. They said that they could not refund that because they already recorded the number for the people who run the actual data for the lanes. While an inconvenience, lots of places have similar policies, so that was okay. Toward the last part of our time we were waiting for the pizza. The kids were having fun, and one of the other parents offered to buy them another game or two before we left. At the time, there were two other groups of people in the building. The other lanes were empty. She came back from the counter area saying that the person there told her that she could not buy any extra time and that we had to leave because we never said this was a "party", but he thought it was, and that because he thought we lied about the arrangements we could not stay. I thought it was a simple mix up. I had everything I originally planned on the phone written down and with me, and the bowling alley confirmed the plans with me during the week. I approached the counter and started to ask Frank what was happening, show what I had written, and ask what needed to be reconciled. Another man was there- Jimmy- and he started yelling at me. He told me that we had a party, which cookies and fruit are not, did not pay the rate for a party (which to my knowledge would actually have been cheaper), and we weren't allowed to bring food in. I attempted to tell him multiple times that I spoke to a man on the phone months earlier and confirmed everything, but he would not listen. He kept interrupting and telling me I lied to him. I asked if he was calling me a liar and he asked if I was calling him one. I told him no, that I was trying to explain, but he still would not listen. He asked who I originally spoke to on the phone and I did not have their name. I tried again to say that we already paid, we did was agreed on, and we offered to buy more time. He said no, that they were closing "as soon as we left". He also told me that they were closing at 9:00 pm. The Google Search results say 10:30 pm, and their official Facebook page says midnight. I believe he was lying to us to get us to leave. I asked for our extra $60.00 back since he would not let us buy more time and was basically kicking us out and he said no. He also complained that our children were bowling too slowly. I asked why he was willingly turning away business when there were three customers in his bowling alley and he kept saying the same thing repeatedly. He was stuck on that we "never said we were having a party", which we weren't, and did not believe me when I said, several times, that the person I spoke to gave permission for what we had. Also, it was allowed in the place when we were let in. At no point were we told no about anything until we asked if he could buy more time. All of our children were well behaved, we set up and cleaned up ourselves, and we did not leave a mess. I told him that I did not like his attitude and that he had no right speaking to me like garbage. I asked him if he was the owner and he said no, which was a lie. A person who knows him personally was in our group and said that he is actually one of the owners. I asked him who owned it and he said George Martin. Also, this man told me his name was Pete when it is Jimmy, apparently. He then threatened to sue me. I asked him if he wanted my address for his lawsuit, which he said he had written down already. I told him I was not sure how he could sue me for his horrible behavior, then we packed up, got our pizza, and went elsewhere to eat. Another person in our group told us that they also had a negative experience when they had a birthday party there. It is a shame, because I like to support local businesses and they were good to deal with when my child went to a bowling club there before the pandemic. Frank, who I mentioned above, was very nice, and apologetic for our experience. He deserves all the credit for the good parts of the evening. I looked up Baden Bowl on Facebook when I got home and saw a review from a few years prior. That person said they had a similar exp
2 months ago
11 months ago
1 year ago
5 years ago
5 years ago
5 years ago
Ok, so at first glance into the parking lot, it doesn't seem very organized and was difficult finding parking. Not a big deal. Walked in and the environment was what you would expect from a decent bowling alley. Asked about cosmic bowling and starts at 8. Kids really wanted to bowl with the lights. There is absolutely no music playing at 6pm. They don't have food available so you have to order from a fast food joint and I my fingers were killing me trying to press these old school buttons to start the game. I played one game and left to get some food. Not impressed with the place at all. Needs updated thoroughly to have some fun. Also I could not find a ball to fit my fingers. I really don't have much good things to say. read more
2 years ago
4 years ago
I rarely write reviews, especially detailed negative reviews ,but I feel it is necessary to warn people after this evening. We will never go back to Baden Bowl. In May, I called and booked three lanes for approximately fifteen people, three games each, for July second. The person on the phone asked if we needed a table behind the lanes and I confirmed with them that we would be bringing food. He said that was fine. I did not get his name, but I wish I would have. July second arrived. We had three small tables put together, which Frank- who worked there and let us in- said was fine. He offered to do it himself. He also offered a white, longer table, and let us choose between the two. We had some cookies and fruit, a cooler with drinks, and were going to have pizza before we left. We ended up only having nine bowlers rather than 15, which meant we overpaid them about $60. They said that they could not refund that because they already recorded the number for the people who run the actual data for the lanes. While an inconvenience, lots of places have similar policies, so that was okay. Toward the last part of our time we were waiting for the pizza. The kids were having fun, and one of the other parents offered to buy them another game or two before we left. At the time, there were two other groups of people in the building. The other lanes were empty. She came back from the counter area saying that the person there told her that she could not buy any extra time and that we had to leave because we never said this was a "party", but he thought it was, and that because he thought we lied about the arrangements we could not stay. I thought it was a simple mix up. I had everything I originally planned on the phone written down and with me, and the bowling alley confirmed the plans with me during the week. I approached the counter and started to ask Frank what was happening, show what I had written, and ask what needed to be reconciled. Another man was there- Jimmy- and he started yelling at me. He told me that we had a party, which cookies and fruit are not, did not pay the rate for a party (which to my knowledge would actually have been cheaper), and we weren't allowed to bring food in. I attempted to tell him multiple times that I spoke to a man on the phone months earlier and confirmed everything, but he would not listen. He kept interrupting and telling me I lied to him. I asked if he was calling me a liar and he asked if I was calling him one. I told him no, that I was trying to explain, but he still would not listen. He asked who I originally spoke to on the phone and I did not have their name. I tried again to say that we already paid, we did was agreed on, and we offered to buy more time. He said no, that they were closing "as soon as we left". He also told me that they were closing at 9:00 pm. The Google Search results say 10:30 pm, and their official Facebook page says midnight. I believe he was lying to us to get us to leave. I asked for our extra $60.00 back since he would not let us buy more time and was basically kicking us out and he said no. He also complained that our children were bowling too slowly. I asked why he was willingly turning away business when there were three customers in his bowling alley and he kept saying the same thing repeatedly. He was stuck on that we "never said we were having a party", which we weren't, and did not believe me when I said, several times, that the person I spoke to gave permission for what we had. Also, it was allowed in the place when we were let in. At no point were we told no about anything until we asked if he could buy more time. All of our children were well behaved, we set up and cleaned up ourselves, and we did not leave a mess. I told him that I did not like his attitude and that he had no right speaking to me like garbage. I asked him if he was the owner and he said no, which was a lie. A person who knows him personally was in our group and said that he is actually one of the owners. I asked him who owned it and he said George Martin. Also, this man told me his name was Pete when it is Jimmy, apparently. He then threatened to sue me. I asked him if he wanted my address for his lawsuit, which he said he had written down already. I told him I was not sure how he could sue me for his horrible behavior, then we packed up, got our pizza, and went elsewhere to eat. Another person in our group told us that they also had a negative experience when they had a birthday party there. It is a shame, because I like to support local businesses and they were good to deal with when my child went to a bowling club there before the pandemic. Frank, who I mentioned above, was very nice, and apologetic for our experience. He deserves all the credit for the good parts of the evening. I looked up Baden Bowl on Facebook when I got home and saw a review from a few years prior. That person said they had a similar exp read more
4 years ago
11 years ago
I've been to Baden Bowl many times in my childhood. Its the nicest bowling alley in beaver county. I haven't been here in awhile so i was excited to head to my nieces 5th birthday party here. The party was from 1-330. 2.5 hours to bowl is a great time period. The parties are in the back in the cosmic bowling area. There was also music which was actually good, new stuff. All of the employees were friendly and didn't seem to get upset that 3 two year olds kept getting balls stuck on the alley (sorry!!) We ordered pizza and brought our own cake so I cannot comment on the food.. I'm unsure of whats offered but I do know they have vending machines .. I do remember seeing a sign for food just unsure what's offered The party area, staff and time frame were all amazing. The bathroom was clean and looked newly remodeled. My niece and her friends were happy so that's what matters. 4 stars for the nice staff, updated cosmic bowling area and party time length. read more
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More info about Baden Bowl
346 Ohio River Blvd
Baden, PA 15005
Directions
(724) 869-2122
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