Efficient. Professional. Alex took good care of my car on a very hot day. Great crew. Couldn't be…read morehappier.

Always friendly and efficient. Rolli and Xavier along with the other employees were nice and…read morecommunicative . I requested the basic oil change service along with an oil additive for my long range driving. It's a better value since I do receive email coupons periodically. They get the service done quickly. I feel the price is reasonable and competitive.

Today I made a phone call to oil changers about my car problems. Jaun the asst. Manager was very…read moreknowledgeable and had a very upbeat attitude. I told him what I needed and asked me to come on by. When I arrived everyone greeted me and made sure I was good until I was up. I took a look around the shop. Everything was clean and neat. The workers had such great communication. I came in for a power steering flush. But juan seen a problem and found something more. He straight out told me he wouldn't feel right doing the service I needed if it was still going to leak and my pump was going out. The tech sean started to clean my window and they also check my car out for other problems. Juan topped me off with the power steering fluid and wouldn't charge me a thing. I was In shocked and impressed. They wrote down what I needed and where to get it done. They have won my business the next time I need an oil change or other things to my vehicle. Manager Andrew you have an incredible staff and have a fantastic work environment. I'll be back for sure. Thanks alot guys. Keep it up

I have gone here regularly for my Toyota Sienna. Everyone I have ever worked with is great…read more I want to give Joe a shoutout for being so kind, professional, and most of all informative and providing some basic education on the importance of these maintenance to my daughter and I.

Want to give a huge thanks to the whole team at Carrolls. Rolled on home with a flat on my back…read moredriver's side tire. I got a quote from another company for two new tires and couldn't believe the outrageous cost. So, I called and spoke to Marty, he gave me an incredible quote. By incredible, I mean half the price of the other guys. But, that wasn't all, he asked if I wanted my tires rotated and I did (they were in desperate need of that). He told me everything would be done quickly. I rolled my eyes and took a seat thinking I would be waiting for the next 45 minutes. I was wrong, thanks to Johnny 5- the fastest hands this side of the Kings River. Everything, EVERYTHING, all four tires, rotated, attached, all of it...done in 12 minutes. Shortest wait of my life. Thank you for squeezing me in and turning a stressful event into an enjoyable one.

I first got there the dike at the front gave me attitude then the two fat tall dudes were to lazy…read moreto balance my new tires and asked me if wanted them balanced like cmon obviously. Over charged for a shitty service job and didn't balance my tires right

Great service above all. Being new in town, I initially went to Les Schwab. They lied and wasted my…read moretime with service timing - so I left without any assistance. Big brand tire got me right in, did a phenomenal tire rotation and got me out the door with no charge in 30 mins. This is YOO TIER service and deserves a recognition! I highly recommend here - reviews speak for themselves. When I need new tires for my Raptor, this will be my #1 pick. See you soon!

These guys are great. Customer service is off the hook. They know how to take care of customers…read moreand keep you coming back. I've brought both of my cars in for service. They did a wheel alignment on my Honda, and a week later the car was pulling to the right. Called them up and they said bring in and we'll take care of it. Of course they did and no charge whatsoever. They take ownership of issues and offer real world solutions that define what customer service is. I now go there for tire service, oil changes, and even mechanical issues my car may have. Customer service aside, they also have great pricing on tires and services.

Great service, missed my appointment and they so got me in and had me out of there fast.read more

Honest and professional work!! They let me know every detail of what they were doing and inform me…read moreof any discrepancy they found at the moment. No hidden fees, no extra charges, you are in charge of your wallet with this guys. Coming back soon for extra work. I only went there for transfer my tires to new rims and got the best service I got in Hanford when it comes to tire services!! Thank you guys!

walk-in oil change and told it would be an hour and a half. no prob as i am in no hurry. car was…read moreready in 36 minutes! friendly customer service and clean waiting room with comfy seating/tv. a few minutes after i left they called me to let me know i left my ice tea behind. thanks guys for going above and beyond!

My dad took in his Ford for a service because we were going a long road trip so he wanted to make…read moresure we got an oil change. My dad drove this vehicle to LA started giving him a code. It has NEVER happened before. We had to tow the truck back from Grapevine to Tulare !! We took it back to tell them it was something they did wrong !! They said it wasn't them?!? Went and got it fixed somewhere else which ended up being a super expensive fix. DO NOT TAKE YOUR CAR HERE!! Horrible service !

Technician Noah did a fantastic job explaining the service repairs needed for my son's car. My son…read moreis in the Navy and is stationed close by this Firestone location. He had to drop off his car on a Sunday to get vehicle issues addressed before his deployment. The manager went above and beyond to allow me to pay for my son's repairs over the phone so that he would have one less expense to worry about. This Firestone Complete Auto Care location has great customer service and I would recommend it.

So far I've waited over an hour past my appointment time for an oil change…read more There are windows in the waiting area so I can see the shop. There is one character who's sat on his butt for most of the hour +, and two other techs who are literally twiddling their thumbs. Piss poor service, entitled jerks for techs.....

The gentlemen here always provide efficient, excellent service. Zach, Xavier and all the employees…read moreget me in and out in no time. 10/10 would recommend

We have a long road trip coming up and needed to get an oil change for our daughter's car but we…read morekept putting it aside. We decided on a whim to stop in to oil changers since we've heard that they are convenient and fast. They were right! We were greeted as soon as we pulled up and only waited behind another services vehicle for only a few minutes and then were guided in for our turn. The staff were very friendly, fast, and knowledgeable. Our mechanics name was Chris, and he made sure everything in the car was in good standing. Which is grateful appreciated since we want to make sure our daughter's car is safe to drive and good to go. We were in and out in about 10 minutes, and it was a full service experience for sure! They even offer military discounts! Will bring her car, and ours back from here on out!

If you are the type of person that relishes spending their hard-earned days off in places like the…read moreDMV and hospital waiting rooms, then this is the Auto Center for you! I brought my car in for the most basic oil change. They told me to expect a wait of about an hour and a half, which I thought was reasonable. I left, and returned an hour and a half later to discover that they had not even moved my car out of the parking lot yet! Another hour elapsed, still nothing. I then politely asked again how long it would be, and I didn't really get an answer. They did however pull my car up to the work station, which makes me think they forgot about it until I said something? It then took another 30 minutes for them to actually start work on my car, after what could have either been a grand exchange of intellect and wisdom about the task in-hand, or (most likely) a lot of non-work related gossip. Another 45 minutes later and the work was finally complete! In total, it took 3 hours and 45 minutes!! The only reason that I am giving 2 stars and not one is that my car came back in good working order the way it went in (which is better than Les Schwab Tires managed to do a few months ago!). I checked the oil again later myself to make sure they actually changed it, and I can assure you it was done.

I've been coming here for years for oil changes and the last couple times have been less than…read moreprofessional. This time took the cake. I had use my own gas to go purchase my own oil filter because they didn't have the one my car needs. This isn't the first time I've brought my car here but this was a first. I paid over $5 for a filter from where they told me to go buy one and they are only discounting me $1.70 for supplying my own filter even though there isn't one filter on their shelves less than $7. Apparently fram went out of business and they don't have the filter for my car. I can't be the only 2025 Tahoe that comes in for oil changes. And why should the consumer have to pick up the slack!! The oil change is over $60 and they can't discount me for money out of my pocket to get an oil filter?!!! This Walmart does stuff like this all the time. Might be worth the gas to go to Visalia where they are more consumer friendly. And better customer service.

Came out and did great work on a sunday would diffently recommend him to other peopleread more

Eric was able to tell me the problem. Let me know thebstatus , and what actions I needed to take on…read moremy toyota tacoma. Very honest and understanding individual, I think you eric