I put in an online order on Tuesday to be picked up on Thursday. I was printing out materials for…read morean event Thursday evening. As I was getting ready for the event, OD corporate called me and said my order couldn't be processed because there was an issue with my billing address. After getting this squared away, I found myself in a pinch as my order wasn't ready and I had about 15 minutes to get it printed. I entered and the staff was quite busy, it was one of those times when everything was happening at once. Lots of spinning plates. The manager came out to help and worked diligently getting everyone taken care of. She did it calmly and was so helpful. Thank you so much!

Shout out for MORGAN ‼‼‼‼ she is in the cookie center and she didn't give up in my invitations…read moreuntil she got them perfect Aline .... She is just amazing .... I love live quality and perfection and she delivered . Thanks Morgan my kid invitations look beautiful

This is THE WORST location for UPS ever. They are unhelpful and obviously have muuuuch better…read morethings to do than their jobs or in the very least ring you out. Make sure to get a receipt because I'm fairly positive that THIS is where things go missing.

The worst customer service I have ever experienced at a UPS or a USPS location! (Actually, the…read morepeople who run the counter at the USPS in Des Peres are some of the most lovely people you can encounter in public!) I'm not a big profit center for this UPS Franchisee. I'm a small business owner and I drop packages off packed and labeled, so they only receive a fee from UPS for scanning my package. I drop off 3-4 times a week, and have done so for at least a decade. Today, I dropped off one of my regular packages, a tuck and fold shipping box. I usually tape the folded in area, but had missed taping this one. I needed a ONE INCH piece of tape, and asked if they could help. It was a $1 charge for them to "tape" the package. This UPS location is very close by and today I didn't grab my wallet on the way out the door. I did not have one Dollar for a one inch piece of tape. They stood firm on the $1 charge, absolutely would not just put a small piece of tape on my self closing box. I completely understand charging $1 to tape a box. I would be THRILLED to pay $1 for them to tape up a regular box, one with 4 flaps. But this was a tuck and fold shipping box, they see me there several times a week, and it wouldn't have cost them one full cent to add a one inch piece of tape for me. I believe they receive $0.50 to scan every one of my boxes, so they don't make much money on me. But they have lost more than $1 on me, tomorrow alone, not to mention the holiday season. I will use the nearby UPS drop box from now on, or use USPS. Employee turnover is a good way to gauge any business/management team, and the turnover of employees at this location is high, so between that and reading these reviews, this location proves itself to be run by someone who has no idea how to run a team or maintain a customer base. It wasn't worth the loss of One Dollar to get me to write this review...or all the other One Dollar negative reviews! Check your losses UPS Des Peres!

This place claims to be a FedEx drop location. They are not…read more They also have no staff. Be prepared to serve yourself and not get any help.

Quite helpful with printing. Convenient. Lots of office supplies. Good custom work. Friendly staff.read more

Over the last several months I've had two printer problems that Chris and Keith have solved for me…read more I have a brother laser printer. The cartridges are like $75 dollars - OUCH! We've been purchasing NXT Premiums from them and in the beginning they worked great. Then, all of a sudden, they stopped fitting in the cartridge slot - or so I thought. Being the great guys that they are, they worked with me to figure this out - so much so that Keith came to my home to help show me the way. Once he did, everything was back to working as it should. The second problem came when all of the sudden, the brand new Magenta cartridge I purchased kept saying it was empty after just being unpackaged and installed. Chris suggested that I needed to reset the cartridge counter. Not knowing how to do this I ended up chatting online with someone from Brother. Ultimately they told me that my laser printer didn't have that capability and thus was required to use their $75 cartridges. I called Cartridge World back and asked them to order the magenta Brother cartridge. I also asked if they would take back the one that I just installed. They graciously agreed. The next morning Chris called asking if Keith could come back to my house to reset the cartridge counter. Because they had already been so helpful with the other issue I was more than happy to welcome them back into my home. Keith arrived at the time agreed and walked me through the process of resetting the cartridge counter. Obviously, Brother had lied to me about my laser printer not having that capability! Chris and Keith have gone over and above in their service to my family and I. Cartridge World is my cartridge supplier! I can't thank them enough for being so helpful. Their time and attention will definitely save me money in the future!

Cartridge World claims to be a green company but that couldn't be further from the truth. They…read morethrow out 99% of inks, toners, and printers that you bring into them. You can check their dumpster out back if you'd like. It's a crime called "greenwashing" to pretend that you're an eco-friendly company when you're really just throwing everything in the trash. What's more, none of the contact information listed on this Yelp page is correct: even the suite number is for the UPS store next door. The owner was made aware of this but didn't seem keen on changing it. He's been aware of the incorrect information for over a month as of the time of this writing. I personally doubt that they will fix these errors.

This is the third time I could write a 5-star review for Computer Solutions in Sunset Hill. The…read more1st time was years ago when I was living in the country taking care of a family member. My computer was having problems, and I couldn't leave home. Someone drove all the way to where I lived and repaired my computer in a single visit. I was so relieved since I really depended on my computer. The 2nd time was last year when a different computer (a very heavy 27" iMac) needed to go into the shop for repair. There's no way I could have carried the computer, so someone from Computer Solutions came and picked up the iMac and took it to the shop for repair and afterwards returned it. Again, such a relief! The 3rd time was last week. My computer had crashed, and not only was I facing the loss of my computer but, more importantly 10 years of precious data. I had conferred with Apple tech by phone, and they were unable to do anything. I brought my machine to Computer Solutions, and in a very short time they were able to repair my computer and thus preserve all of my data. It felt like a miracle, and I was thrilled. My special thanks to Michael who was so knowledgeable, friendly and reassuring. The cost of the repair was much less than I had anticipated and, best of all, my computer was up and running. What a great experience!

All staff extremely friendly, helpful, and knowledgable. This is our 2nd time using their services…read moreand have no reason to go anywhere else in the future.

I ordered tech support in my home to connect a new printer to my wi-fi system in my new home…read more They scheduled an appointment and I paid. I did not get the confirmation phone call they promised me so I called them to confirm. Turns out that they had cancelled the service without notifying me even though they had my name, address, email address and phone number. If I had not called them I would have been up early the next morning (8 am) and would have sat there waiting until noon. Not only did they not notify me they did not refund my money. I had to demand a refund. Not even the manager seemed to be concerned about how I had been treated.

This location of Office Depot is large with ample parking. It is conveniently located in Heritage…read morePlace shopping plaza. The Creve Coeur Office Depot is well stocked and always has multiple employees available to help. The employees always seem to be working on something, but they will stop what they are doing to help a customer with a question or need. This store offers Copy and Printing Services, Ink Cartridge Recycling Services, Free In-Store Pick Up, Rewards Programs, and more. Being a Reward member really pays at Office Depot, make sure you apply to the Program. The Reward Program gives Cash Back Bonuses, Coupons, and Recycling Rewards. The cashiers will even help you pull up coupons on your phone. I have found Office Depot to be on my rotation of places to find unique gifts for others. From a St. Louis Cardinal Office Supplies to Leather Wrapped Journals, from Beautiful Fountain Pens to Kids Crafts...Office Depot helps make people feel special and appreciated. I will return soon.