They're kind and professional. I have worked with them a few times for different events and their…read moreattention to detail and professionalism is wonderful. Definitely recommend.

Sylvia is a delight to work with. Her military background shines through. She's quick to reply and…read moreconcise and direct with her answers. She has a friendly, down to earth manner and communicates clearly. She listened carefully to my needs and made a few welcomed suggestions. Her pricing is very fair and competitive. She followed up prior to our event to ensure everything was on schedule. Her crew were hard working, friendly, and extremely helpful. Our party came off without a hitch, thanks in big part to Shiela. I hope to work with her again in the future. I'll definitely recommend her to friends and family.

We rented a large stage for a charity event. Every employee we were in contact with was friendly…read moreand helpful. We highly recommend this company. Blessings to Kay, Gloria, and Bill as well as the delivery people for all of your help.

I have changed my rating from one star to a five star after having heard from the business. Full…read moreapologies and full refund. "Good Morning Antonia, Just wanted to apologize for the frustration this morning with your heater order, the last thing we want to do is be a headache with event rentals - I will briefly explain a couple of things while we refund your order. It's true that we do have a 100% cancellation policy in place for same-day orders, many places do, and that's simply because many of these are resource-heavy and yet we enjoy fulfilling last-minute needs where needed. Even though it takes a large number of resources and overhead to implement, we know offering same-day services are crucial to events at times. We stop warehouse production in any department necessary, we recall a driver to come gather the new order, and we re-route them back on the road, hopefully balancing other orders already on the schedule.....all in an effort accomodate events in this great city. Secondarily, and more importantly - this cancellation policy will be immediately looked at internally because we should have some flexibility with it. Preparing a rush order for heaters does not consume the same resources as preparing a new order for tents, tables, linen, or cooking equipment - I understand that, and Dorca was simply doing what is asked of her. But this situation brings a good point to mind - when/how/where should we implement some flexibility and can we communicate it better. We will learn. Antonia, Raphaels has been in business in San Diego since 1980, always locally owned, I have been here myself for 16 years now, so we have absolutely NO intention of providing a disservice to our community, we are not interested in nickel and diming our clients, we understand events are a luxury to have and we enjoy being the backbone of many around town. Our intention is not to squeeze every last dime out of anyone - it's simply to be the best partner in town. Please accept my apology for the lack of flexibility with today's order and cancellation policy. I understand we have thoroughly frustrated you, yelp reviews, etc and if there is any way we can come to an agreement, or if you would accept my apology. I would welcome that. If there is anything you need in the future, email me directly and we'll make the next experience a great one, I promise. Sincerely, David Gonzales General Manager office: 858-689-7368 x144 email: david.gonzales@raphaels.com instagram: raphaelspartyrentals Outlook-tmu0atcb.png 8606 Miramar Road, San Diego, CA 92126 Tel: 858.689.7368 | Fax: 858.689.8040 www.raphaels.com

Does anyone actually work here??? I called, I emailed, then called again and then emailed again…read morewith no response. The website looks professional but I would love to get a response from a human, let alone rent some equipment to be able to review their services! I've been trying to contact them for over a month now and am having to go with another company due to the lack of response.

My sister contacted this company for tables and chairs for her daughter's birthday this past…read moreweekend (4/21/18). She had a lot of planning going on so I decided to step in and lend her a helping hand. She asked if she could leave my number down so I can be the contact for confirmation and planning (delivery/pickup time, etc) to which I happily obliged. I thought with all the rave reviews that I wouldn't have to go out of my way to contact them to make sure they still had my order, but I was wrong. We chatted with a rep for the company named Amy R. And she was not pleasant at all. First she said we never confirmed the order so they canceled it. When we asked what form of communication the company used, she said email and phone which is a blatant lie because neither of us received any form of communication. I'm not sure if they had the wrong number down, or wrong email, or there was a glitch in the system, but in no way did they "try to" reach us. As the rep Amy was unprofessional and unhelpful, she wanted to charge us a $50 fee to UNcancel our order. We told her we'd leave a review due to the unfairness and unprofessionalism to which she responded with "good luck with that". We ended up having to desperately look for another company who was able to deliver the same day and pay a little extra, but they were friendlier and more professional. This is a little rant due to frustration, but it's more of a warning to those who are looking to rent from them. Beware of them not coming through on their end. I wouldn't order from this place again to avoid the stress they caused.

My son got married and the happy couple wanted a party. My friend generously offered up her…read morebeautiful backyard. I needed to find tables, chairs and tablecloths for 35 people. I called several businesses that supply tables and chairs to rent. A few never called back and two were not easy to work with. I called San Diego Party Pros and spoke to Mike. He helped me with my order. He even said he would supply the red tablecloths the bride wanted even though they weren't on their site. So happy!! The drop off and pick up were seamless. They set up and moved the tables for us. They also picked up. They gave us a one hour window and were on time. I highly recommend SDPP as they were great! I was worried about the party and they made it easy for us. We really appreciate your hard work! Thank you!

Recently threw a baby shower for my daughter and found this company through YELP. I can't say…read moreenough good things about them. Easy to place the order online, fast response time to answer questions, and very affordable compared to other rental companies. The day of the party, the delivery the guys were on time and set everything up where we wanted it and were right on time to take it away at the end of the event. Highly recommend this company!

If you're an event planner, this review is for you. If you're just ordering a few pieces, you'll…read moreprobably be fine. Their inventory is beautiful (that's why two stars instead of one), which is why selected them for a weekend of multiple Christmas 2023 activities for my boss's family. I won't go into long details and I fully expect a response from the company blaming me (as I see they've done to other reviewers). Basically, they strongly lack in internal communication as a team, will put substitutions on your order without telling you (and then deliver them anyway), will not care if they mess up, and promise to order custom color linens (that they offered to do) but then you find out day-of that they don't have them. They may even be spiteful as to not reply to urgent messages the day before the first event...and a threaten, at 8pm the night before Christmas Eve, to not show up. As an event planner knows, sometimes clients don't give detail decisions until the last minute. A professional, experienced rental company knows how to go with the flow and works as a team to make the event great. Especially when they're making near five figures, plus generous delivery gratuities at each delivery. These are not experienced professionals. They probably thought I forgot to write this review, as I told them I would do. I stayed calm and respectful during the process (over fear they really wouldn't show up, due to their attitude). But I am obviously still resentful as I plan this year's events. I wanted to be sure other event planners were warned to look elsewhere....as I am doing this year. I truly hate writing negative posts, but this is what I read reviews for as well.

Recently Rented some of the LED furniture & Dance Floor for a 80s Theme party in Carlsbad. Couldn't…read morebe happier with the condition of the equipment! Will Definitely be calling on the next party!

Would recommend them to absolutely everyone... they went above and beyond and did an amazing job!…read more Eventals added elements to our wedding that truly made it feel special and unique. We are beyond grateful. One of our favorite things about looking through our wedding pictures is seeing the beautiful signs, which were each individually hand written by Karen and absolutely beautiful.. and don't even get me started on how stunning our guest seating chart mirror was! We also had their champagne wall and donut wall, which were both big hits with our guests. Every piece Eventals created and provided for our wedding was absolutely gorgeous, stole the show, and are truly our favorite decorations and elements from our wedding. Karen and Chris are also friendly, incredibly easy to work with, great with communication, on time, and worked seamlessly with our wedding coordinator. If we could give 10 stars we would. We recommend Eventals to everyone we know and are beyond satisfied with their service. Thank you Eventals for making our wedding beautiful!

Thank you Eventals,…read more While working for Chef's SD Chris came and delivered speakers for one of the busiest weekends at the Restaurant. Providing 5star service and even phone support for the setup. Thank you so much for helping me out!

Azul Event Rentals far exceeded my expectations. They provided timely service and great…read morecommunication. We rented the 66 inch tables, white resin chairs, and a few of the games. (Both kids and adults enjoyed the corn hole the most) I would recommend to any family, friend, or colleague looking to make their event a memorable one!

From the owner: Make your next celebration unforgettable with Azul Event Rentals! We specialize in providing…read morehigh-quality party rentals for small gatherings such as birthday parties, graduations, family reunions, and more. Our extensive inventory includes tables, chairs, yard games, heaters, ice chests, and a wide range of accessories to ensure your event is a success. At Azul Event Rentals, we pride ourselves on exceptional customer service and attention to detail. From the moment you contact us, our team is dedicated to making your event planning experience smooth and stress-free. Contact us or visit our website to book your special event.

Convenient and well priced! I have rented tables and chairs from them for hosting friends and…read morefamily over (bc storage is an issue for me if I bought tables and chairs). They're great with communication and last minute time adjustments for drop off and pick up.

GREAT experience with Ace party and game rental! Very professional and good prices. Rentals was…read moredelivered by Ryan and he was super helpful and patient. My family and I will absolutely rent and recommend from here again. Thank you so much for the wonderful experience and rental. Highly appreciated! Book with them!

I had a great experience renting out 25 chairs for my baby shower! I realized I needed chairs only…read moretwo weeks away and reached out to them via Yelp message. I received a response pretty quick and was able to book and pay via email. Very professional and would recommend them to others. The driver was on time, respectful, and came exactly at the time we asked for pick up as well. I received a text before with his ETA. Overall, stress free and a great price. Thanks again!

We had the best experience with Silverstein for my daughter's first birthday! The bounce house was…read moreclean, on time, and set up perfectly. The kids had an absolute blast, and the staff made the whole process so easy and stress-free. Highly recommend for any birthday party or family event!