I've ordered tack for my horse, and equipment for myself and everything has shown up on time . A…read morepair of boots I ordered showed up with a different insole so you could tell it was there floor model, but didn't have any damage or wear. I called them to let them know as the insoles were different. They had me send a pic and gave me a satisfactory accommodation that I didn't even request. I will continue to shop with them.

The holiday season approaches and The Daughter comes up and says, "I want to get Mommy a present…read morefor Christmas." I breathed a sigh of relief because I had bought her gifts already but knew this was the last one. I ask her what she would like to buy Mommy at the saddle shop? Her eyes gleamed and she had a list. We get there and I believe it is Nicole who greeted us. There is a surprising amount of inventory throughout a well-organized and clean market. I personally know very little about what is needed for horse care, but my 11 year old is practically a ranch hand now, and it was a pleasure to watch Nicole and her talk horses and needed equipment for about 15 minutes. She treated her as an adult and gave objective feedback about each item and let her identify and choose the equipment. While picking out a durable item, I could tell it was quality and I was a little hesitant because I've seen the markup on things like these. I flipped the tag and price was very reasonable, probably comparable to online or even less. So we have high quality inventory, knowledgeable and objective support, a person who works well with younger patrons, and very reasonable prices (not to mention an absolutely beautiful location in Portola Valley). Yeah, easy five stars.

We had such a great experience at Boot Barn in San Martin the entire team was amazing all the girls…read moreand the young man were welcoming helpful and full of positive energy the customer service stood out right away with genuine smiles and attention to detail they helped my daughter find exactly what she needed and made the whole process easy and enjoyable the sales were great and the support was even better they truly went above and beyond and made me feel valued as a customer I will definitely be coming back Thank you

Amy is a wealth of information and helped me find a saddle for my 'hard to fit' horse. The…read moreselection of saddles was amazing and Amy helped me find something that worked for my horse and me! And all at a reasonable price! I highly recommend Amy and the selection of horse tack for all your horsey needs.

There are open bags of rat poison surrounded by loose pellets on the bottom shelf and floor of the…read morecustomer area by the animal feed. I came here a month ago to pick up chicken feed with my toddler. I sat her down and turned aside for 20 seconds to lift the feed bag, and then noticed she was standing next to an open bag surrounded by loose pellets. I looked closer and realized this was open, loose rat poison. Yikes! The bags say to handle with heavy gloves and to keep from pets and children. At least one is an anti-coagulant rodenticide - very bad for a child to get into. I would never had expected to come across loose poison littering the floor while shopping, and I might have easily assumed it was just loose feed if I hadn't noticed the packaging. I told the person at the register but they did not seem concerned. I probably should have impressed upon him further the danger of keeping these open bags with spilled contents on the floor of the customer area, but I was also worried that my daughter may have handled/eaten some in the moment I was turned away, and I wanted to leave quickly to tend to that possibility. A month has passed and I stopped by for more feed. The same open bags with same spilled poison are still littering the floor. This seems dangerously negligent on Robert's part. There are many things to like about this store, and I'd much rather be writing about those. Please clean up this dangerous and irresponsible mess before someone's service dog or child is harmed.

I live and work in Woodside, the store is very convenient for me. They always have everything I…read moreneed.Dustin one of the employees that work there is very helpful , he knows where everything in that store is ,and is always very polite and willing to help me find anything I need ,Thank you ,Dustin.

Get your feed here! My coworker wanted something to feed his…read morerabbits so this was a cool store to check out. I have coworkers who were actually looking to raise chickens during the pandemic and even afterwards when eggs were like $12 a carton so this is the place to go to get your chickens and become the farmer you want to be!

Nice store right on Main Street. Great go to for anything animal. Also has tack supplies and…read moreselection of cowboy hats and boots. Very friendly staff and helpful if you are looking for something specific they will help you. The building is a historical landmark as well. Great to see it still be used.

This is a hidden gem. Even if you're not a cowboy it is worth the trip to visit and look around!…read moreIndependently owned shops like this that have been serving the local community for generations are a dying breed. You'll find a very friendly staff who are a wealth of knowledge, it has that old world small town feel. A local treasure really. I don't know the first thing about raising horses but I like to drop in once in a while. Check this place out!

Great selection of riding gear and helpful people. Have bought helmets, boots, and clothes here and…read morebeen happy with all. A family-run store.

This place is HUGE and they've got every and anything horse related that you need. From controlling…read moreyour horse to controlling the flies, they've got you covered. If you don't see it, just ask. Every single employee is friendly and helpful. The day that we shopped there happened to be 2 gorgeous dogs working the floor as well. There is a nice selection of riding clothes/outfits/helmets/gear and casual western wear. They even have greeting cards if you happen to purchase a gift for the horse lover in your life. I'm so glad we decided to explore this place, it's much better than the boutique-like places that I've emptied my wallet at countless times. Thanks Western Saddlery See Ya'll Soon

Frank and the rest of the staff there are always so helpful....with all of our horses, we have…read moresupply needs weekly and Western always has a more than adequate supply of products to choose from. I can't recommend them highly enough... they are my go to place for all our horse needs... Thanks Western Saddlery.....

Yes you can find a lot at the online stores, but you can't find the personal attention and service…read morethat they offer. They have a large selection of equestrian supplies and I especially like the fact that they still offer consignment items as an option. This was great for us when our daughter started riding because we didn't want to spend the regular price for everything until we knew she actually liked to ride.

Jessica, the owner, was a delightful host to our family as we navigated the unknown world of horse…read moregear for our daughter who is new to horseback riding. This site had a large inventory of boots, riding helmets, clothing, gloves all the things we needed for a youth beginner.

Guillermo, the owner, is friendly and knowledgeable and provides excellent service. We have taken…read morebelts to be repaired, and he does great work. He recently custom-made a belt for me, and it was ready within two days as promised. All of his work is reasonably priced. I highly recommend his business.

Craftsmanship and expertise is seen in all his custom made products. Takes the time to understand…read morewhat the customer wants. Anybody looking for any custom leather work or repair this is the local hidden gem.

Lamas Western Wear has a wide selection and great customer service! The kind lady was able to help…read moreme with my every request. I ended up buying a belt and she was even able to alter it for me. She added a hole and I was very happy with the quality of the product. She also informed me that I can bring in any belt to get altered to my liking! I definitely recommend giving this place a visit.

Walked in for the first time to shop for boots and jeans.Since this was my first time, I was just…read morebrowsing for a bit. The lady working asked me if I needed anything and I told her I was ok for now. The whole time I was there she just had her eyes set on my every move, it felt uncomfortable. A couple minutes later she tells me that if I'm not going to buy anything that I need to leave because she needs to take her break. She rudely walked me out and closed the store down.

Absolute TOP possible rating. I learned SO much in a short afternoon session. I stumbled on…read more Gravity Saddles because I have a short backed pony and I am tall. An odd combo. Shamss is a TREASURE.! In a world where saddles are becoming about mass production, big business and marketing, Gravity returns us to an old world, handmade skill that is dying out. You don't get a rep with 2 days of training, you get the actual saddle maker, himself! Gravity is thee MOST comfortable saddle I have ever sat in and that was a demo. Wait til I get my custom! ! can't wait!

Shams was super helpful repairing my saddle. Everything in the store was high quality buffalo…read moreleather and he answered all my questions and was very thorough. I would recommend his services to anyone looking to upgrade their tack to better fit their own riding needs as well as their horses' backs. Reasonably priced.