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    Back2Basis Mobile Windshield Repair

    5.0 (1 review)
    Open • Open 24 hours

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    Services - Back2Basis Mobile Windshield Repair

    Auto window repair

    Auto window replacement

    Auto windshield repair

    Back2Basis Mobile Windshield Repair Photos

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    Auto Glass Depot

    Auto Glass Depot

    (345 reviews)

    Otay

    I came here because a rock out of nowhere hit my windshield when I was going 85 MPH on the freeway…read more. There were no cars in front of me, God was telling me to slow down. After one day, the small round crack became more pronounced that I didn't think it would get any bigger, but after only three days it tripled in size and by the fourth day it had a long 5 inch line spreading out of a center. I love my car and I love taking care of it. I'm glad I found this place. It was very quick. I am always busy running errands. These guys didn't waste my time. I highly recommend this place. The price was reasonable enough for a replacement windshield and I actually like this windshield better than the original because it has a tinted bar at the top. And yes, I am working on not speeding anymore.

    Highly recommend I…read morefound them through Yelp after submitting a request for a windshield replacement. Yelp sent the request out to several local companies, and these guys were one of the businesses that responded. They ended up having the best price of the quotes I received, but more importantly, they were responsive and easy to work with from the very beginning. They already had great reviews and were close to where I work, so everything lined up. My schedule changed and I wasn't able to get the windshield done when I originally planned. About a week later, I messaged them basically asking if they could take me on 20 minutes' notice. No problem. They told me to come over, and as soon as I arrived they pulled the truck in and started working. Before installing the windshield, they showed me the glass they had and compared it to what was already on my truck. They actually pointed out the manufacturer marking on my old windshield and explained the differences between the options, including some of the tint and markings around the glass. No upsell or pressure, just making sure I got what I wanted. They told me it would take about an hour, so I brought my laptop and figured I'd catch up on emails while I waited. I don't think it even took 30 minutes. I barely got through what I planned to do before they were finished. Great price, great communication, extremely accommodating, and excellent service from beginning to end. Five stars across the board!

    Safelite AutoGlass

    Safelite AutoGlass

    (222 reviews)

    From initial call to completion of windshield replacement, easy easy easy!! Tech did a great job…read moreand windshield looks perfect!

    I feel like you are treated like a second-class customer if you drive a Tesla and take your vehicle…read moreto Safelite, even when you have a scheduled appointment. I was required to bring my Tesla into the shop because the windshield replacement required window recalibration. I was told that my vehicle needed to remain at the shop for the entire day. I made arrangements to take the day off work and expected the repair to be completed as scheduled. At the end of the day, when I returned to pick up my vehicle, I was shocked to find out that they had not even worked on it. While I was there, I overheard an employee state that they had run out of time and that Teslas are worked on last, after all other appointments have been completed. When I arrived, I was then told that the replacement windshield had been damaged. No one contacted me during the day to provide an update or let me know there was an issue. Had someone called me, I could have avoided wasting an entire day off work. Instead, I was left to come back at the end of the day only to be given excuses and conflicting explanations for why my vehicle was never serviced. This was an extremely frustrating and unprofessional experience. I will not be using Safelite again, and I will be sharing my experience with my friends and family so they can make an informed decision before choosing Safelite for their vehicle repairs.

    Back2Basis Mobile Windshield Repair - windshieldinstallrepair - Updated September 2026

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