Dr Baccellieri Dental is a caring and compassionate practice , With Dr Baccellieri's humor and…read moregentle approach to dental procedures, you can go to this dentist with much less trepidation. His associate dentist is also very kind and thorough. Glad to be a long time patient at This office

I have been going to Carl for over 20 years. Over time, they have shifted to an obvious profit…read moremotive (ahead of patient focus). There is no flexibility for appointments. They insist on X-rays and hygienists continually add tests with no clear treatment agenda. Happy to leave this practice.

I wish I could give a zero!! I called with an emergency but they refused to see my child until…read moreJune!!! My child has two dental insurance and they only will see kids with the one insurance on Friday's!!! I was incredibly insulted!! For a Dental practice that is supposed to be so great with special needs you forgot your manors the second you got on the phone!!! Shame on you!!!

I would have given 0 star if I could!! My son and daughter went there to have routine exam because…read moreI thought that it specializes in children. They went there in 2014 and 2015, the result was no cavities, everything was good. My son had some fillings before he went this practice so I was pretty happy and surprised! Because of insurance, I have to change dentist, and their new dentist showed me the x Ray, my son has 5 cavities and my daughter has 1. With my son, some of his cavities aren't new...they have been there at least 9 months. Chop pediatricians are the employee of Chop so it doesn't matter how many patients they have and they will make the same amount of money. Is it the same case in this practice that's why they didn't fix my kids' cavities?

Steer clear. Terrible inflexible customer service. You'll be asked to make several separate mini…read moreappointments just so you can get charged for additional office visits.

Dr. Copes is the best Pediatric Dentist around, He and his staff are friendly, helpful, and most…read moreimportanly caring. My child has been going here since he was 2. On a couple of occasions we had to get emergency same day appts and we were squeezed in without hesitation. I highly recommend his practice.

Dr. Eric is great. We've really had a good experience with our first pediatric dentist. The office…read moreis clean & kid friendly. Dr. Eric always answers any question, and invites any questions each visit. Always on time as well. My kids love (or certainly don't mind) going to the dentist because of Silly Smiles

If i could leave zero stars i absolutely would. This is not based on the technicians, this is based…read moreon EVERY SINGLE employee that i have had to deal with in terms of billing. I have had to call at least 20 times now regarding a reimbursement check from my insurance company. The first few times i called i was told it would be handled..no check. Then i called and was told there was never a claim put through, and that person was going to handle it..still no check. Then i was told the checks were mailed a month ago..STILL NO CHECK. Most recent i was hung up on because i asked if i could come pick up the check since this is now becoming laughable. I'm now convinced this office of full of lazy individuals who don't give a shit about who is paying THIER PAYCHECKS.

I was referred here from my family dentist for my son's dental work. So far my experience has been…read moregreat. The staff is very friendly, polite and well organized. I had several calls initiated by the staff before my visits so that all preparations were in place for our visits. My son's case is a little complicated and the staff is very engaged with all the documents that need to be shared and coordinated with the various dental practices. They even called up a specialist for an emergency consult for me and made the appointment, which was wonderful service. My other kids want to start coming here so I will likely switch their dentist for all of them at their next checkup.

My concerns about this practice began with what I perceived as bias during a conversation with Dr…read more Patty about my child's care escalated when I discovered multiple errors in my children's records, including incorrect insurance and personal information, documentation of treatment that was never provided (stating my 20 month old received xrays), and incomplete notes regarding my conversation with Dr. Patty. During an appointment, I was informed that my autistic child had cavities and that the practice recommended general anesthesia to complete the necessary treatment. I asked reasonable questions about costs, primary teeth, and whether general anesthesia could be avoided, while making it clear that I intended to pursue the necessary care. Dr. Patty asked whether I had "transportation issues" due to the distance to the surgical office in Newark. I found this question unrelated to the concerns I had raised, leaving me feeling that my questions were being interpreted as something other than a parent seeking to understand the recommended treatment. Along with noticing my oldest son (6 y/o) being labeled as the incorrect sex. I also discovered an unsupported "low socioeconomic status" designation in my 20 months old Caries Risk Assessment (CRA), despite never providing financial information and my child having private insurance. The practice gave me conflicting explanations for the designation (the nature of the location of the community along with the medicaid status). After I clarified that my child had private insurance, the assessment was removed. The CRA also appeared on the billing summary, raising further questions about its inclusion. I was additionally told that Dr. Patty claimed I had said both children had Medicaid, which I dispute. Especially since I provided the insurance in detail on the phone that same day. More than a month later, the office manager, Clarence, contacted me about bringing my child in for treatment despite the recommendation for sedation elsewhere, then acknowledged that the call was a mistake after reviewing the notes. This was another example of the practice's repeated errors. Why not review the notes before calling? Especially when I spoke to the office manager a month prior regarding my initial concerns. As a Black mother who attended the appointment alone with my two young children, I am concerned that racial or socioeconomic assumptions may have influenced how we were treated. I cannot know the intent, but the unsupported designation, transportation question, inconsistent explanations, and repeated documentation errors have seriously undermined my trust in this practice. I am grateful my children were not harmed, but families deserve accurate records, respectful communication, and care free from bias.

Took my 2 yr old in because one of his baby teeth looked funny. Dr. Missy got us in the next day!…read moreWhat an incredible office! I didn't want to leave and neither did my kid! Ginormous connect four!!! Anyway... Didn't see how she was going to corral my satan spawn to look in his mouth. She did. She has some kind of kid magic. Amazing! Gave him a quick cleaning, fluoride, and exam. We'll just watch the tooth for now. Then there was a bigger than life "gumball" machine with toys!!! Wow!!!! Best experience ever!

Dr. Missy was great with my kids! They won't have the same fear of the dentist that my generation…read moredoes if pediatric dentists are all like her!

Kind and caring hygienists and dentist. They bill my Delta insurance and accept assignment for…read moreroutine care. Never a problem getting an appointment when an emergency problem occurs. Clean and sanitized office snd treatment cubbies. Polite office staff.

PLEASE DO NOT TAKE YOUR CHILDREN HERE FOR ANYTHING REQUIRING PAIN CONTROL…read more.. My daughter had a big cavity on a molar. My family dentist suggested we see a pediatric dentist for the filling because they're faster with the kids, and he suggested Dr. Katie's office. We went in on Friday 9/19/25. Everything up to the drilling went pretty smoothly, but about 30 seconds into drilling my daughter started shrieking in pain, verbalizing that she was in excruciating pain, writhing and kicking in the chair, ripping off the nitrous mask, begging for mommy to save her, etc. I asked Dr. Katie to stop MULTIPLE times before she finally stopped and her assistants let go of my poor daughter and allowed me to calm her down a bit. My daughter again explained to the doctor that she is experiencing extreme pain over and over. I explained to Dr. Katie that I have an extremely high tolerance for and type of numbing or anesthesia and maybe my daughter does too, can we please give her more lidocaine? She acted completely annoyed and responded with, "she is DEFINITELY numb but if it makes you feel better we can give her more". She said my daughter was only freaking out "because of the vibration of the drill". She stated both of those things twice more before I had to say for a third time that in order to proceed my daughter needed more medication. She didn't even give the lidocaine time to kick in after giving it before insisting on continuing to drill as she "only had one small spot left to do" which was also a lie, she drilled for another 2 minutes while my daughter was held down and screaming before stating that she was done. I have only had one cavity in my life, as an adult, and wasn't sure if this was a normal occurrence for a child this age. After asking on a Delaware Moms group on Facebook, it appears what she experienced is not normal AT ALL and that Dr. Katie has done this to other children. She should have felt no pain at all. What I do know for certain as a nurse who works in the operating setting is what sufficient pain control looks like, and what she gave my daughter was trauma- no compassion and certainly not adequate pain control. A pediatric dentist is trained to perform these procedures WITHOUT causing lifetime trauma and Dr. Katie certainly did not provide any of those things. My daughter has repeatedly verbalized to me in the 18 hours since we left the office how much pain she was experiencing and that it was not just the vibration. I know as her mama that she knows the difference between pain and vibration. I have been up all night long in over this entire situation, I can't stop picturing what happened to my poor child. I dislike leaving bad reviews but I don't ever want another child to have an experience like my daughter did. I'm not sure we will ever get her back in a dental office without absolute distress and PTSD.

After several attempts to find a fun and kid friendly pediatric dentist, we are happy to have found…read moreDr.Laura. We have been with them for a year, and every visit is as pleasant as the first one. Our daughter has had several issues, with dentists and her teeth, but Dr.Laura has went to great lengths to make sure we have no more issues! And, the phone calls and notes we got from her after our visit and surgery meant so much to our daughter as well as to us. Definitely recommend to everyone!!!

I love this office. My daughter has the best care from all the staff! The dentists are the best…read morepediatric specialist in the area.

I can't say enough good things about "Dr Rob"…read more My 6 year old son jumped out of the car and ran inside ahead of me to get "more sugar bugs" taken out because he loves coming here. He's had a couple of serious cavities taken care of and has no fear because of how great Dr Rob is. Dr Rob engages with the children right from the start, uses terms they can understand, let's them understand the tools in a way that keeps them from being scared, and gives prizes all through the process.

Dr Rob is a godsend. My 6 year old daughter has clinically diagnosed anxiety that can be quite…read moresevere. She previously had to be placed under general anesthesia and intubated in the hospital setting to have 4 crowns placed. When she needed a tooth pulled that abscessed after trauma, our gen dmd recommended finding someone nitrous-capable because her anxiety and breakdowns prevented even the simplest routine care. We heard of Dr Rob via word of mouth and I made the appointment. He was amazing. This man just knows how to talk to children, the type with a natural talent. Within three seconds of walking into the room he established a report with my child and she trusted him... I mean from tears to smiles within moments. I was so relieved. I'm pretty sure he would have been successful even without the nitrous. In any which case, she left so happy. When she required yet another appointment to replace one of the crowns previously placed under GA, she walked right into his office with no hesitation. It was, again, a wonderfully positive experience for her. His office is the only healthcare setting she doesn't get nervous in. He's also fairly easy to get an appointment with. Typically they'd schedule me pretty far out and I would ask to call if there were any sooner availability. To my shock, this office actually does call when there's cancellations! Both times, I received a call back and was seen within the week. So don't be deterred if you get scheduled out. Just make the appointment and wait for the call.