I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

They charge a $150 "diagnostic fee" up front. Other companies I checked with offer free estimates…read more A couple gave me a quote online (after watching a video) of what should be a rather straightforward repair.

Not all pool services are created equal. Mike and his crew are good at what they do. All the staff…read moreare knowledgeable about pools and equipment. I have gone thru my fair share of pool companies and so far Superior Pool Pro has been my go to. Too many other companies either hire kids or have techs that don't take the time to service your pools. These guys will usually always take their time and stay on top of their cleanings and maintenance. You can also trust these guys with repairs and are very fair with their pricing!

Michael and his tech are absolutely amazing. It is so nice to work with someone who is honest,…read moreknowledgeable, and always gets the job done. Excellent service and always professional! My previous servicer was so unorganized and always up charging for things every month. Really felt taken advantage of. After switching to Superior pool pro really gave me that peace of mind knowing I am getting great service and pool is taken care of.

Great people great service happy customer. Highly recommended Robert and David has solutions and…read moreanswers for all your problems. You won't disappoint at the end.

Came by the same day, looked over my pool, performed a water test or two, checked equipment and…read morediscussed the expected service day/time/rates. After sleeping on it I texted Robert the next day and told him he has the job. Why? I was most impressed with the fact that Robert is very personable. We got along famously. He started the same day and I already notice a difference. You won't go wrong!

I called Daniel Sr. (the owner) and requested if he can take a look at my old pool pump, which had…read morestopped working. I told him I needed their consultation service ASAP, 'coz I'm afraid my pool will turn green if there is no water circulation. He told me that he would call me back in 30 minutes, and in less than 30 minutes, he called me right back and informed me that his son Daniel Jr. would be in my place within 15 minutes. After I hung up the phone, his son Daniel was already knocking on my door. Daniel Jr. is polite and respectful, checked my pool pump and timer, and he told me that my pool pump had already given up and needed a replacement. He gave me a quote for a replacement, and his price is within the price range (I already checked how much it will cost to replace it). Daniel Jr. told me that he would come the following day around 7 a.m., and the next day, he was already at my place before 7 am. He got the job done in less than two hours; he cleaned his work area and helped me set up the new pool pump. Overall, my experience with this company is top-notch, with 100% customer service in mind. I highly recommend them, and you will not be disappointed.

They did an excellent job replacing my spa pump and filters quickly. They were friendly and…read moreinformative.

David the owner came out to my house at 6:00pm to see what the problem was!!!…read moreHe fixed it and was on his way in 30 minutes!!! Reasonably priced, a little hard to understand but very personable!!

David is a really good person and professional in pool cleaning and fixing the filter, vacuum. He…read moreoffered me the consultation, call-in service for free. The charge of fixing the machine is reasonable and affordable. I don't know why but I trust this guy at the first meeting and decided to hire him to do the weekly maintenance. That the pool vacuum was not moving anymore gave me a headache after I tried many times. But when he arrived, he pointed out the problem right a way and made the vacuum moving. Thanks to God. Save my day and my following days, I don't need to worry about my pool.

I found Kee via a Google search. I had been struggling finding a good spa guy to install and fix my…read morespa heater. Kee was the 4th attempt after having so many guys flake on me, leaving the job incomplete. He initially came to check any leaks in our spa piping system. Once he was done, I asked if he was able to install a heater. His pricing is extremely fair, and his work is extremely thorough. He made several trips here no charge just to explain the necessary steps I would need to replace and get everything working PROPERLY. Any other guy would have just done the bare minimum and left it at that. He told me all the steps from changing the gas meter, redoing gas piping, up to installing. I thought he was just trying to over charge me at first, but he was able to present all manuals for the parts that he would be installing. He showed me exactly why I would need to install or replace certain parts for the longest lifespan on parts and proper functionality. Kee works by himself, and he is extremely direct. He will tell you what he can and cannot do, and what you should be doing. He is extremely knowledgeable, and if he doesn't know he will find out exactly how to do it, and how to do it properly. He is pretty busy, but always picks up calls and returns calls. He is by far the most reliable pool service tech that I have met and really knows what he is doing.

My call to Kee was my third phone call, the first two went unanswered and no reply. I'm so thankful…read morethe first two did not respond. I cannot recommend Kee more. He was at my house within one hour and replaced the hot water heater so that my family was not without water from an entire day. Not only was he an amazing plumber but you almost instantly feel you've met an old friend. His demeanor and Courtesy set him above all his competitors

They are reliable, professional, and truly care about keeping our water safe and healthy for our…read morefamily, especially for my kids who like to jump in the pool every chance they get! Our pool is always clean, properly balanced, and well maintained. Highly recommend!

I'm not someone who leaves reviews often, but Johnny Hernandez and Just Pools & Spas earned this…read moreone. If you're reading this, there's a good chance you're exactly where I was a few weeks ago getting quotes, comparing contractors, reading every review you can find, and wondering who's actually being honest with you. Pool renovations aren't cheap. When I started getting estimates, it felt like every company wanted to turn my pool resurfacing project into a complete backyard renovation. I would ask about resurfacing the pool and somehow end up with a quote to replace half the yard. Some of the estimates I received were two to three times higher than what I ended up paying. Then I met Johnny. What I appreciated right away was that he wasn't trying to sell me on everything possible. He actually took the time to explain what needed to be fixed, what could stay, and what would just be a waste of money. There were multiple things other companies wanted to replace that Johnny told me were perfectly fine. That was the moment I felt like I found someone I could trust. Honestly, it felt less like talking to a salesman and more like talking to someone who genuinely wanted us to make the right decision. Once the project started, everything happened exactly the way he said it would. Every morning around 7 a.m. the crew was there and ready to work. No delays. No disappearing acts. No excuses. No surprise phone calls telling me I suddenly needed to spend thousands more because they "found something." They took our old rough, itchy fiberglass pool and completely transformed it into an Aqua White mini pebble finish that looks incredible. The water color is beautiful, the finish feels amazing, and it honestly feels like a completely different pool. What impressed me most wasn't just the finished product, it was the integrity throughout the entire process. In a world where it feels like everyone is trying to squeeze every last dollar out of you, Johnny was the exact opposite. He treated our project like it was his own and treated our money with respect. The project was completed in less than a week, the quality was excellent, the communication was great, and the final bill was exactly what we agreed on. If you're on the fence, my advice is simple: get whatever quotes you want, but make sure Johnny is one of them. I did the shopping around. I asked the questions. I compared the numbers. Looking back, choosing Just Pools & Spas was one of the easiest decisions we made. Thank you Johnny and the entire team. You guys absolutely crushed it.

Stored chemicals on property when told not store on rental property…read more Pool sweep broke and laying next to house. Told tentant but POOL SERVICE PAYED AND HIRED BY MGT COMPANY. The should have notified wright property mgt company.not tentants.