The office left me a message regarding an MRI order. I called back within an hour and set up an…read moreappointment for June 29th. We did the MRI questionnaire over the phone, and I showed up for my appointment. I was told I never had an appointment because I never called them back. This was their error, but I left and rescheduled for 1 1/2 weeks later. I was told to arrive at 7:30 am for an 8:00am test. When I arrived, I was told it wasn't until 8:30am. This facility cannot handle the office; I don't want to ever use them for my healthcare. I have been waiting for this MRI for over 2 months, but I will wait longer to go to another facility.

If you try contacting MDI their answering service is a complete joke. You're put on hold numerous…read moretimes while asked to enter a mail box number or you will be sent back to the attendant and then you're disconnected no matter what number prompt you press! I had to drive to the location in order to ask a question about my CT Scan and MRI. LOUSY customer service!

You will not find a better OB-GYN team in Wisconsin. I have been a patient for 20 years and the…read moreconsistent quality from scheduling to physician care is outstanding. We can start with a real person picks up the phone and assists you which is so welcome these days. My company recently changed health plans from UHC to Anthem and the cost of my prescription went from $125 / quarter to $666 / quarter due it being "non-formulary" on the new plan. Moreland OB-GYN is filing an appeal on my behalf to get it approved. They called me back within the day to get specifics. This is one of those uncompensated services Moreland OB-GYN provides when patients need to "appeal / fight" to get coverage from insurance.

DO NOT BOTHERING GOING EARLY!! worst operational efficiency. I went 15 min early for my…read moreappointment ... only to see 6 people, (yes 6!) called ahead of me! they didn't even call me until over 10 minutes after my appt start time!! I'm editing my original post. In All fairness I should consider the clinical care which issecond to none. Dr Stein & Megan RN are so efficient, caring & informative.

Just want to let women know that thermography does NOT detect cancer. When my friend found a lump…read moreshe wasn't told to get a diagnostic mammogram, just told she should have another thermography and was charged for the second scan. She was told that everything looked fine. After time she started to experience pain and went to her doctor. The lump was cancerous and she had a mastectomy. A thermography detects heat. This cancer was encapsulated so it did not give off heat. Be aware that no-one told my friend this nor did they suggest she go to her doctor.

The Longevity Center provides thermography devices throughout Southeast WI. This location is inside…read morethe Jensen Center office. I scheduled my appointment online. I was not sure if it worked or not so I called the office. They told me the spot was booked but they couldn't see the bane in the slot. I did receive a confirmation email and text for the appointment. I got there about 20 minutes early. Friendly receptionist. Nice waiting area. The temperature was perfect. While I was waiting, another person showed up for the same person and the same appointment time. I have to say, Jen is a complete professional. She took me back to the room and got me started on paperwork. She came back and did the thermography. It goes so quickly. Painless and no smooshing your tatas. No radiation. Specially trained MD or DO reads the results of the scan. You will get your results in 3 to 5 days. She was able to fit the other person in right after me so it all worked out for everyone. Highly recommended.

My first mammogram went so much better than expected! I was early for my appointment and they took…read moreme early. I wish I could remember the name of the woman who worked with me, it was either Jodi or Audra. I know very different names from one another but it is was stuck in my mind. She guided me through what to expect, updated my family history and file. She was so descriptive throughout the whole exam of what was happening. She made all my nervousness go away and I was as comfortable as one can be during this kind of exam. She let me know to tell her if I experienced any pain. No pain, just some discomfort but nothing unbearable.

I have been coming to this women's pavilion probably for 25 years. My OB/GYN was here, and this is…read morewhere I get my yearly mammograms done. I would never go anywhere else for my mammograms. The women who take care of you the technicians, are so kind and wonderful. And the room is not stark. The lighting is low and you feel very comfortable. And now they have 3-D machines in every room. I cannot say enough about the women's pavilion. I will continue to go here for my care.

I love authentic birth center! I'm due with my 4th babe in a couple of weeks. My first two were…read moreborn in a hospital setting, my third was born at authentic in a birthing tub and was a beautiful memorable experience. I have read a recent review stating that anyone who has left a previous review was only with the staff before it switched over to the new midwives so here I am to chat about both. I had a couple of students caring for me with my last birth that are now midwives for this birth. It's exciting to watch them grow in their confidence and expertise! I live over an hour away from the birth center. With my last babe, I was told I could stay home or come in, whichever I felt was most comforting to me. I delayed and when I came in I had a rather quick birth! For this babe, I asked if I could choose to come in early and they assured me that they would rather me come and spend the night only to have it be false labor and head home in the morning than to spend my night worrying or risk having my baby on the side of the rode haha. That was so sweet! Who offers that?! Certainly not a hospital. I've met a few of the new midwives and they were diligent, sweet, considerate of my last experiences. I feel confident this birth will be great and will try to update you all soon.

It's my prayer that this review will be helpful to others…read more I don't think many people know that any reviews left before about 2024 include care from the Gennisi midwifery; they are no longer there. The current midwives come from different places. When they were brought on, I was told that you couldn't find their licensures. I hope that has changed, and I would recommend checking. My prenatal care seemed mostly good, relaxing and supportive, and the labor experience was dismissive and unethical. In labor, it seems like a standard practice to stay at home for as long as possible. While I understood this, I was surprised to see that to determine my true dilation, they couldn't complete a cervical exam (reportedly due to a contraction coming on), and therefore deemed my dilation as not far along due to my mood. Since I was able to hold a conversation without being mean, or reflecting piercing pain, they were quick to send me home. I found this to be unprofessional and reflective of compromised medical capabilities. I was recommended to take a supplement to rest, as a result, which had the opposite effect due to my cervix likely being more thin/open than they concluded. It might have been the worst pain I've experienced, and it also might have led to higher blood pressure, which I think I've only experienced once in my life. My final visit there was short, as I was told I could not stay due to high blood pressure. From my researching, the numbers in my chart do not meet Wisconsin law for needing to be transferred. (Interestingly, they do charge about $5,000 just for admission, for any sleuths to connect a possible motive). They did not have any wheelchairs to assist me out. While they consulted with doctors via phone, they did not follow to the hospital or follow up with us afterward regarding the actual birth, as was promised in their policy. A midwife called days later to generally check in. Each adult I was with independently had the impression that Authentic was trying to get rid of us, which was an interesting mix of humiliating and disappointing. My parents described the whole situation as traumatic, and they still can't talk about it. On a slightly separate note, I experienced a frustrating logistical process in their relationship with a partnering hospital. The hospital claimed they never received my records, even after a bridge visit to set it all up, and scheduling a specialized ultrasound took multiple calls from me without success, after which I simply told them I couldn't be the middle man anymore. After being told it would take place in 2-3 days, I woke up the next morning to dozens (truly) of voicemails, texts, and emails at the point when it was almost overdue. It was messy and unpleasant. I was refunded $2,500 due to my short admission, and they kept our other $2,500 for no services rendered minus probably a load of laundry and wiping down the bathroom, (as confirmed by other professionals who have partnered with them for numerous births). I have been told that I am not the only one who has had this type of experience, especially since the midwifery team turned over. For anyone on the fence, I would highly recommend seeking services with a hospital that has midwives or approves your birth plan. My husband and I originally thought that all hospitals were stringent/bully-like in their policies, but more hospitals than we thought have patient/woman-empowered options.

Excellent service and great team of people, highly recommend. Appointment was fast and was…read moreeverything went well.

Starting with the front desk crew who were polite, efficient, and caring I scheduled with WICE to…read moresave some money. I've been getting annual contrast MRIs of my brain since I had surgery 15 years ago and this experience was right up there with the best hospitals. Thank you and I'll be back!

V did an AMAZING job! Took her time and made sure I was comfortable throughout the whole process…read more My favorite part was EVERYTHING. NO PAIN AT ALL!! She helped me understand the whole process and what each treatment did and how I can maintain the body fat loss after the appointment! 100/10

terrible unprofessional very dirty practice. I was scammed after my first session and my first…read moreexperience was disturbing. I brought my daughter with me and she agreed I was scammed bc I was charged more even after my deposit. Pretty sure I felt bugs on her table while getting treated it was all around a terrible experienc.

I have 2 children that go to this Dr's office and I have had interaction with pretty much most of…read morethe staff within the 16 yrs of taking my kids there. The staff - nurses, Dr's, front desk - they are all amazing and care very much about their patients. Definitely recommend!

I travel 45 minutes to come to this pediatric office. The staff are so friendly and the office is…read moreclean. My kids love coming here.