Awesome and professional service! We were very happy with how the imaging went and they really took…read moretheir time to make sure they got the best images for us. Thank you !

I called and was able to come in for a same day appointment. The ladies were very sweet and helpful…read morein assisting me and I would gladly recommend anyone who is looking to get an ultrasound to come to this location. It's clean and calm as well.

Brittany was amazing today! Very nice and answered all of our questions(:…read more 3rd time coming and everyone is always sweet and caring. I would definitely recommend this place !

Britany was very helpful and explained the process of the ultrasound which is very helpful…read moreespecially as a first timer. During the session the tech was very helpful and explained what we were looking at the entirety of the session. Definitely recommend coming to get ultrasounds at this location. I will continue coming to this location for future services.

My husband and I visited Cherished Memories in the South Bay Galleria after church, and the whole…read moreexperience was incredibly sweet. We had texted them the day before, and they were able to accommodate us without any hassle. This was something we wanted our baby girl to experience, and it ended up being such a beautiful moment for our little family. The process was seamless from start to finish. We were able to get both a video and pictures, and our package lasted about fifteen to twenty minutes. The price was just under $100, which is honestly amazing for what you get. The team was kind, patient, and made the entire appointment feel special. If you are expecting and want a memorable ultrasound keepsake, this is absolutely worth it.

Our experience at Cherised moments was outstanding. My husband and I were very satisfied with the…read morewonderful job they did on our son's 4D ultrasound images and videos. Our technician Jenny was so friendly, welcoming and thoughtful. Thank you for your dedication and efforts to go out of your way to add the worship song we selected to be played on our video frame. Highly appreciate it. Overall as first time parents our entire experience was fabulous and we truly recommend Cherished Moments for anyone looking to get top knotch services at fair prices. Way to capture and preserve precious memories. A+

Was clean and front desk was great explained everything well overall had a great experience here!!read more

I would like to say that staff here is amazing. Especially Jessica Brake. She was very helpful and…read moreprofessional. She helped me with all questions that I had and made sure that everything was taken care of before I walked away.

Love It staff is friendly I was able to take my whole family. I bought the last package and was…read moretotally worth it. They play music while ur on season

Amazing service provided at this location!! Ultrasound tech, Vonna, did an amazing job. She was so…read morewelcoming and made our experience there a great one !! She was very knowledgeable and went above and beyond by offering us amazing tips to help me through the remaining weeks of my pregnancy. 3D pictures have amazing quality and the office itself is so spacious and cozy. I felt very relaxed and comfortable with her . I would highly recommend you get your ultrasound done here !!!

I was very anxious about going to UMI based on the extremely low ratings-- ones and twos. But I…read moreneeded a test quickly, and all other sources would take weeks. So with trepidation, I went. I was delightfully surprised. I arrived an hour early, and when I arrived, the waiting room was busy, but I was able to sign in within five minutes. The attendants at the front desk were very friendly and helpful. I was prepared for a long wait, but I was called about 5 minutes after my scheduled appointment time. The technicians were also friendly and warm, taking the time to explain the process and help make me comfortable. The level of attention was better than I received at centers in Irvine. The test was easy and painless, and they got me in and out in a fraction of the time I expected to be waiting. The only reason I couldn't give them a five is that the facility (compared to Irvine) was old. One of the bathrooms had a door handle that couldn't be locked, and a sign on the mirror said the sink was out of order; use the hand sanitizer. Facility aside, the service was very good, and I would return if I had to again.

There were too many appointments scheduled, so the office was cramped. Due to lack of space, 6ft…read moresocial distance was impossible, so I waited outside. At the front counter, I was asked for my social security card. I have never been to a doctor's office and/or clinic and the staff asked me for my social security card. Why? For what reason? Also, my breast was roughly handled into the x-ray machine by the x-ray attendant, who was unkind and did not introduce herself. Along with my mammogram report, I received someone else's City of Hope Oncology breast report when I picked up my written results.

We make an appointment with these people months ago and they tell me it's on Veteran's day and now…read moreupon arrival it's a mistake. It's actually another day in the future. I took time off to take my auntie here and now I need to take more time off for a mistake on there part. Very frustrating and it's poor quality. I don't recommend anyone to come here! Go elsewhere if you can. It's been renamed WAVE imaging which their new name with poor quality of service.

I had a good experience here. I needed an ultrasound done. Making the appointment was easy. They do…read moreneed doctors orders faxed to their office. Beware that the fax machine number is an 888 number. So, be sure to call and find out the fax number because apparently a lot of people confuse it with another number. My check in was quick. Have ID and insurance ready. My ultrasound person was really nice, explanatory and kind. I felt comfortable.

I hadn't had a pelvic exam in a long time, and because I had surgery for endometriosis many years…read moreago, I was extremely nervous and stressed before this visit. On top of that, my recent periods were unusually painful, so I was even more worried. But the doctor was incredibly thorough and listened carefully to all of my symptoms. She even showed me diagrams of the uterus and explained everything step by step, which made me feel so reassured. During the transvaginal ultrasound, she examined everything in great detail and showed me the screen while explaining what I was seeing. She answered every question I had, and I felt truly cared for throughout the entire process. All the staff members were very kind as well. I'm extremely satisfied with my experience here and would highly recommend this clinic to others.

Dr was amazing! She met all my needs. I would highly recommend!! I would most likely come back all…read morethe time now she is easy and super gentle

Shout out to this location from the moment I booked the appointment, to the time I went for my…read moreappointment. Everything was seamless and hassle-free. I was worried after seeing the poor ratings and hoping my experience will be okay. Thankfully it was more than okay! When I called to book an appointment, I spoke with a nice staff (forgot her name) and she booked my appointment after checking I was in the system and obtaining my insurance information. After booking, I received a text message to complete some forms prior to my appointment - which took a few quick minutes. Appointment is approaching within a few days, I get a text with address info, my appointment date and time and what my copay will be. Plus, to confirm my appointment. I forgot about this text and they called me later that day for verbal confirmation. The appointment day comes and I have an early 9am morning appointment. The reminder does mention to come 20 minutes earlier. Parking in the morning is okay, but I can imagine it getting full for afternoon appointments. They open at 9, but people are there before 9 because 1st come 1st serve basis for their X-RAYS, etc. but for US it's by appointment, so I was seen right at the dot after checking in. I did have to fill out a form to provide my updated address and also paid for my copay before going in. The US technician was Sage and she was friendly, quick and got me out in 15 minutes. No frills! Overall, a positive experience and I believe they are trying their best to serve their customers to their best of their ability. Imaging centers always have a wait but I'm so glad they honor the services that has appointments scheduled!

What a rude encounter after walking inside this morning. I didn't even hear a greeting. The first…read morewords the gal working in the front desk said was to see my ID, ask for my appointment time, then payment plan with either cash or credit card. She looked unhappy! It was funny though, but yet still annoying. The front desk at the x-ray department in the same building is much nicer when I went for X-rays. Anyhow, this diagnostic office have to separate departments. X-rays in front of the building, and MRI in the rear. I don't know why this place is always so busy with people. Are they that busy that they don't need your business anymore, therefore they're so mean? Not sure, but seems like it. Their technicians are more friendly. Very professional about what they're doing. Also very careful about you not getting radiation nor a shock. Each room is equipped with a machine for x-rays or mri. It's also well ventilated. Parking is bad horrendous. The parking lot is small, and is usually filled. I'm glad a security guard keeps an eye out. Overall, the staff does their jobs accordingly. I just don't understand why the front desk people are always so mean and rude. We get anxiety coming here, and unfortunately they make it worse. I've Been here a couple times already for both x-rays and an mri. Not a pleasant environment place to be. It's too hectic from both the office staff and the people. Thank goodness the technicians are nicer.