Customer service- A++ The technicians are very friendly and…read moremake you feel comfortable. Gail is great! She talked me through it the whole time and answered all my questions without making me feel rushed. The results were exactly what I wanted. I've referred many of my friends already. Overall experience was great!

While on Long Island, I visited Laser East and had a photo facial and teeth whitening service…read more The office was nice with nice antiques and everything was clean and comfortable. The results of the treatment have been amazing. The treatment evened out my skin tone and removed the red. The staff is professional and super friendly!

When my skin problem started, I went to a dermatology office in Great River, and they did nothing…read morefor me except tell me to use an OTC cream, which we both knew didn't help much. They just wanted the $20 and "have a nice day." Two months later, I decided to make an appointment at MDCS in Commack, and it's different here. I went there under a lot of stress, and this didn't help my skin issues - it made them worse. Dr. Penzi listens to you, shows great empathy, and has great ideas for approaching the problem. Haley, the PA, is also great at what she does, is just as easy to talk with, and is equally compassionate and friendly as Dr. Penzi. I briefly met with Dr. Gratch, so I can't say much about him yet. He listened to what I had to say, though we didn't have time to discuss everything thoroughly. He seemed busy, so I look forward to continuing the conversation when we have more time. The ladies at the front desk are very friendly and helpful and a pleasure to chat with.

Dr. Gratch is very professional,knowledgeable and thorough.Listened…read moreto all my concerns,asked me questions to get important details,and always explains what we need to watch for regarding our skin.I was very satisfied with the entire visit.The waiting area and office was clean,staff was professional.

I am a patient of 2 years and this man is extremely knowledgeable, fair and knows his business…read more I would highly recommend!

Totally happy with my results. I'm a 54 year old guy who has worked outside all my life. So what i…read morehad was a lot of sun damage to my face. Broken capillaries. Dark spots. Redness. Wrinkles also. I used Dr. Glen to laser me with the Gennises treatment and one other laser in conjunction. The results have been outstanding. Now the wrinkles didn't disappear (which he told me he didn't think it would). But.. everything else looks much better. Very satisfied with everything. He is very nice guy to deal with very honest and sticks to his word. I highly recommend him. My wife has also used him for some injections for wrinkles. Like Rejuviderm i believe and that worked out excellent. We would use him again in a heartbeat!!

Dr Andolina and staff were nothing short of amazing!!! Very caring and very professional!read more

Had the most amazing appointment with PA Madeline. She was absolutely amazing I can't wait to go on…read moremy journey with her. Like I had so many consulations in past which left me unfilled like I wanted to cry in the room because she made me feel beautiful when I usually just think im ugly and incomplete I can't wait for her too work on me high recommended

Represented wrong. Went for injections was told touch was…read morefree. When went back for touch up was charged few hundred more. Not happy at all. Went back to old injector.

I wasn't impressed at all. Number 1 we are in the middle of covid no one was wearing a mask expect…read moreme. They never even asked me if I felt more comfortableif they would wear a mask during my consultation. Also they didn't look at the spots I wanted treated at all. Also I didn't even meet the person who would treat me which made me feel uncomfortable more because again not wearing a mask. And the only thing they wanted to talk was about the price not really what I wanted

My first visit but Susan did a very good job and l had no issues at all. Definitely will be back,…read moregood job fair price.

A perfect place to get electrolysis. The tech is professional, reasonably priced, and has an…read moreimmaculate studio. Definitely would recommend to anyone interested.

She is so sweet and her pricing is fair compared to other places. Very passionate about her job and…read moreit's such a warm welcoming environment. I got my underarms and full legs and my hair went from super bushy to very thin. Anyone with thick hair, it may take extra sessions but I could not be happier!

I cannot believe that I've been coming here all of these years and I never left a review!…read more Julia is the definition of Customer Service. She accommodates always to the best of her ability. You are always greeted with a smile and warm conversation. Now to the best part: the hair removal! I have thick, coarse dark hair which means laser was invented for people like me. And thank goodness Julia is there. The hair is thinner and almost nonexistent thanks to her! I should also mention that the procedure is painless. I started laser elsewhere many years ago and it hurt soooo bad. Not anymore! I couldn't give a higher recommendation!

Dr Romero is the best. Not only is it easy to get an appointment, his office is immaculate, his…read moreoffice staff friendly and knowledgeable...and he has the best personality- especially with needles coming at your face!!! :)y Dr Romero is honest and will not ruin his reputation on over filling someone- he will give you an honest evaluation- even if YOU think you need something, he will not try to take your money, and will show you the progress you have made- rather than push you into spending on product. I personally have left his office without having any procedures completed because he didn't think it was necessary at the time. I find his honesty comforting and rare- Dr Romero listens to your concerns, discusses your wants, and will give you options, especially options in different price points. Your face is not something to take lightly. He does offer coupons and specials and I've heard he may be expensive in comparison- but it is well worth the professionalism, and outcome. You leave looking well rested and definitely younger. A hidden gem.

I unfortunately bought so called hydroquinone pads that Dr Romero mixes himself there are 60 pads…read morein a container that he said would last 90 days Using one a day. Bad math. Didn't notice the 60 number till I got home. So far the spots that I'm using it on are even darker then before use. No idea what's in this expensive jar of junk. Don't waste $180 plus tax on this because you don't know what you're getting. This guy is not a dermatologist.

I took my wife out for her birthday for a couples massage. I booked the romantic ultimate…read morespalicious getaway package for 115min. In terms of the booking, this place is very accommodating and responsive. I had many questions on the various couples packages. They answered what they could immediately and called me back (had in person customers) to finish responding to my questions. I called 13 days in advance to try to schedule the visit for my wife's actual birthday (a Sunday). They only had availability on the Saturday for that same weekend so i booked. The weekend before my appointment, they called to say they were able to move my appointment to the Sunday for my wife's actual birthday. I declined as we already scheduled other plans for the Sunday, but i did express my gratitude for them trying to accommodate the special occasion. For the spa visit, they were welcoming when we arrive and the massage specialists we had were excellent. They confirmed any body areas that needed special attention and then the appropriate amount of pressure. My wife also said she enjoyed her massage. It was a very good experience. We had our own room and after everything was done the package also included champagne and chocolates so we sat and had those at the end before we left the room. We had a very good experience and would definately recommend this place.

As a busy individual and business owner, my time is valuable. When I set aside time for self-care,…read moreI expect it to be respected. Customer service is critical to me--I am loyal when treated well. My first visit here was pleasant. I walked in needing a massage after a rough night's rest, and the masseuse I was paired with was excellent--skilled, professional, and exactly what I was looking for. I immediately looked forward to making weekly appointments with her, even adjusting my schedule to fit hers. She confirmed her availability, the front desk confirmed, and we were set. However, on the day of my next appointment, I arrived on time only to find I had been switched to another masseuse without any notice or explanation. This was brushed off as a "minor mistake," despite the fact that the schedule was agreed upon by all three parties--myself, the front desk, and the masseuse. This is not a good first impression, and it shows a lack of communication and consideration for clients' time. If you choose this location, I strongly suggest double-checking your appointments in advance. Personally, I will be taking my business elsewhere where communication and professionalism are taken more seriously.