I was so impressed with Montrose Mobile Tire and Wheel and its owner, Oscar. I had a harrowing…read moreFriday night with a client in town and a flat tire at Hotel Zaza (nail embedded in the tire). I was able to get the tire inflated thanks to the valet crew so I could get home but desperate to get the tire fixed before I had to shuttle my client around all day and evening. I found Montrose Mobile Tire here and was so impressed by the number of 5-star reviews. Made an easy online appointment for early the next morning and Oscar showed up on time and had my tire permanently patched in 15 minutes. He was so professional and helpful and I was on my way on time to pick up my client. There was a second part to the story, however. The tire started going flat within a couple of days. Normally this would lead to a negative review but I reached out to Oscar and explained the situation. I was able to get an immediate appointment and he discovered that he had had 1-2 other incidents where the patch had still resulted in a leak on this particular tire and it also could have been a faulty patch. Either way, he triple checked my tire for any other causes for the leak and installed a new patch and tested it, leveled the air pressure in all my other tires and said to call him if there are any other issues with it. While it took two trips, I appreciated the quick response, the dedication to making things right and his willingness to address any issue if one occurred again with the tire.

Elite service. I was stuck roadside in the Texas heat with a flat and no jack and Oscar…read morespecifically made the entire process genuinely the least stressful anyone has ever experienced in that situation. Immediate phone response, transparent pricing, modern payment methods (idk why but rare for this industry), arrives 25m ahead of the originally quoted time, grabs the muddy flat tire out of my hands to put it up for me, and then immediately provides an invoice for payment. No predatory upsell attempt, no hidden fees, in and out in less than 5m. Truly blown away with how they turned a disaster into a minor inconvenience at worst. 10/10

I dropped off my car today to fix a flat that had occurred on my tires that had low tread. I went…read morein so agitated with the whole situation and unsure of what to do, but I was able to leave the store with so much more optimism and amazing new tires. A HUGE shout-out to Erick and his manager (Christopher?) for making this visit an easy one. They really took the time to walk me through step by step about the importance of tread, as well as, look into affordable tire replacements. I was so grateful for the two of them, as they certainly made this visit bearable. This place is amazing, a the service is exceptional. I could tell they really do care!!

I got a flat on my way to work Wednesday, put on my spare, and ordered two replacement tires online…read morewith an 8:00 AM appointment for Thursday. The online process was very convenient. When I arrived, the store was already quite busy. I'm not sure how many appointments they schedule per 15-minute window, but there were a lot of customers ahead of me, so the initial wait was longer than expected. That said, several staff members acknowledged the delay, apologized, and assured me I'd be checked in as soon as possible--which I appreciated. After checking in, I decided to drop off my car and run an errand rather than wait, especially since the check-in took longer than anticipated. Interestingly, the actual tire service was completed faster than my wait time, which was a nice surprise. They handled everything as requested: the damaged tire in my trunk was disposed of, and the good tire that was replaced was bagged and placed in my trunk along with my spare. When I returned, the team member who walked me to my car was friendly and mentioned that this is the busiest location in Houston--and that what I experienced was actually considered a slower period--which I found impressive given how busy it already seemed. Overall, they manage the workload well. My only suggestion would be to prioritize scheduled appointments over walk-ins when possible. Otherwise, a solid experience.

If I could leave zero stars, I would. I was charged $135 for a used tire, plus another $30 for…read moreinstallation, balancing, and tire recycling fees. Then they added tax and a card processing fee on top of that. I ended up spending almost $200 for a used tire, which is completely unreasonable. When I spoke to the manager about the pricing, he told me "that's the price" and refused to work with me or adjust anything. Even one of the employees mentioned that he had previously brought up concerns to management about the prices being too high and suggested lowering them. According to the employee, the manager's response was basically, "Those are the prices, and if customers don't like it, they can go somewhere else. We don't care." Very disappointing customer service and pricing. I would not recommend this place.

Overpriced and rude. Save your money and time. Truly wish I could leave 0 stars. The guy talked to…read moreme like a smartass, made remarks like "where are you getting that information from?" "Its fine by me, it just adds to your bill" horrible. DO NOT VISIT NOT WORTH IT

Service took over 6 hours and was quoted 3 hours Paint was…read morenot done in correct color Painting that was done was spotty, sloppy and poorly done. We charged more than quoted and less work completed Asked to bring the car back to complete work Can't tell you how unhappy I am with this service. Will be calling BBB if not fixed

Was visiting Houston for the weekend with my mom when our rental vehicle kept notifying us that the…read moretire pressure was low, I researched this place, and we stopped here to get it checked out, and was greeted by Cesar. He was very kind he took amazing care of us and took away our stress and hit us back on the road safe and sound... if you need fresh rims, tires or any other car services Cesar is the guy his customer service was excellent. Thank you!

First off I'd like to say I love this tire shop. It's not that far from the interstate and the…read moreowner is almost always there to give great quality service for an amazing value. Anything that he's not capable of doing he'll refer you out to a near by shop that can help you. I come here all the time to get patches and used/new tires. He's always happy to help.

Thanks for being open on a Sunday! I called but didn't get…read morean answer so I pulled up and they were able to patch my tire and I just waited inside my car. They are friendly, efficient, and good value! $20 for my tire patch and off I went to enjoy the rest of my weekend. Highly recommended in case your tire needs some TLC!

Jose was the best! He was quick the get me into new tires, after one suffered a flat. I needed all…read more4 anyways, so I went ahead and got the girl new shoes. He was friendly and so helpful. I was working down the street and he made it super convenient for me to drop and off and have ready. I will definitely be coming back for future service.

I pulled up at 1:30 And the website says they close at 1:45 and the stupid wetback wouldn't put air…read morein my tire

It was ok, they didn't speak great English and didn't seem to care if they had my tire or not.read more

They are amazing! I went to Firestone first with a flat tire I was told by mechanic that my tire…read morecould not be repaired after waiting 2 hours. They tried to sell me a tire between $150- $200 plus labor. I went to Garcia tire shop. It cost $15 to repair my tire. I thank God for honest people! Don't waste time going to Firestone. They are rip off.