I cannot say enough good things about Reem and his team. Everyone here was such a pleasure to work…read morewith and really made me feel valued as a customer. Reem, the owner, did a great job of explaining the pros and cons to everything and helped me feel like my car was in good hands. The work they did was excellent and I was very satisfied with how my car turned out! If I ever need any other repair or maintenance​ work done, I would go back to Collision Experts. Thank you for providing quality, personable and professional service!

Can't recommend Reem and his team enough! The extra care he took to ensure my car looked good as…read morenew is above and beyond what I expected, especially during a pandemic. Not only did he repair the damage that needed to be initially fixed, his team repaired damage that was almost invisible to the naked eye. The attention to detail is impeccable, and I would recommend his service to anyone needing repairs, collision consultation, or touch ups. Beyond impressed and I feel like I'm driving a brand new car!

The people at Ray's auto body have been nothing short of fantastic. From start to finish, the team…read moredid a great job communicating with me about the work that would be needed, the reasons behind it, and provided an accurate timetable for my car to be ready. They handled all the paperwork and made arrangements to have me picked up in my rental car. This is the second time I've had to bring my car in for some work. When the car was returned, I left for a family vacation during which I discovered what looked like some leftover tape on the roof of the car. I gave them a call when I got back in town and explained what I found and was asked to bring it on in. Tim had a look and had his team go to work straight away. When I got the car back, Tim apologized to me for the delay but wanted the team to wash the car before giving it back. That is top notch service!! I would highly recommend Rays for any body work they might need and have piece of mind that they work will be of the highest quality with excellent service to match.

Absolutely unacceptable experience. Our car has been sitting here for over THREE MONTHS, and now…read morethe latest excuse is they're "waiting for rivets." We finally went in person to speak with the manager, and his attitude was unbelievable. His response was, "You have a rental, so what's the problem?" We're on our THIRD rental because this has dragged on for so long. He also said our car being a German car "isn't my problem" and then complained that they're "losing money on me because they're paying for my rental car." How is that an appropriate thing to say to a customer whose car YOU have had for over three months? Then he admitted he's "too busy" to keep track of and call his customers. Three+ months of excuses, almost no communication, and an arrogant manager who acts like the CUSTOMER is the problem for wanting answers and their car back. If management is "too busy" to keep track of customers and doesn't consider a vehicle sitting in their shop for months to be their problem, that tells you everything you need to know. Completely unprofessional. Avoid this place.

Thank you CDE Collision-Mokena for fixing my car after getting into a parking lot accident!…read more Not only did they do a great job fixing the outside of my car, but they also did a very good job cleaning the interior From beginning to end the process was smooth & easy to get it all done. Highly recommend

Ron and Team delivered once again. Great job and they finished my car before the given date…read more Quality work, always a pleasure to work with. Seamless with insurance company and made the repair easy. Thanks again for the beautiful job!

Avoid, avoid, avoid. My father was recommended to come to this shop for an insurance claim and it…read morewas a disaster. First, the repair job was done in portions. Second, seemed like the guy was just trying to make a buck from the insurance claim rather than caring about his customer. After all was said and done, the repair job was done horribly and my dad is now taking it to a second repair shop to get it redone. Pictures showing the paint job done on my dad's vehicle. Shouldn't look like thos.

1) Outstanding perfect work. 2) Honest, reliable, extremely…read morecaring & helpful. 3) The car was ready when it was supposed to be. 4) They vacuumed & cleaned the interior of my car much to my surprise.

So despite the estimate for CrashCo being $300+ more than the other estimates I received, I thought…read moreI was going with quality over cost. I dropped my car off when they opened on Tuesday, 1/14...with them saying my car door would take 3-4 days. Well, those days quickly passed with not a call or an update. By the time Saturday, 1/18 came - I finally had to reach out to them. Left a message, heard back from them on Monday, 1/20, saying that the employee who was managing my car, unexpectedly quit and essentially they were trying to pick up the pieces. How frustrating is it for you to leave your car with a company, have to follow-up with them days after your car was supposed to be finished, then find out they don't know what's happening-which means they haven't even started on your car! Urrrrrgh! So they call back on Tuesday saying my car should be ready Wednesday, which wasn't the case at all - it ends up not being finished until Friday, 1/24!!! So now, although my insurance company is paying for the rental - I'm paying for SEVEN extra days, which of course counts against my insurance policy (in terms of the total costs for this accident) since I was responsible for the accident. When I try to request the owner consider this in terms of my final payment, he basically says he'll only take off $50 since my insurance company is paying for the rental! No other compensation was offered despite the poor customer service and almost triple the delivery time than they initially told me. I finally get my car and not only has it NOT been vacuumed or cleaned (EVERY other time I've taken my car in for auto body repairs - the shop makes my car look better on the inside and outside than when I dropped it off as a courtesy), they also left the papers over the mats that are usually removed. Worst yet, the door was installed incorrectly!!! So if you are in my passenger front seat, you can't get out! Like a child proof lock, when Lexus doesn't even have childproof locks for the front passenger seat!! And, there's a little piece on the inside of the door that should be tucked in, but it's just hanging loose as if they just didn't care about the quality of work. And, they claimed that I'll need to return in two months to have the door buffed. I have had parts painted and replaced at other places and NEVER had to return two months later for anything! This has been an absolutely awful experience and given how much I paid for this auto body work - I'd recommend you take your car somewhere else. I was extremely disappointed in the poor communication, poor customer service and the terrible workmanship. Do not waste your time here. The facilities might look good but that surely doesn't reflect their service.

Firstly, this is an unpaid review and I am writing because of the great experience I had! I brought…read moremy car in January for an estimate after getting into accident in December 2019. I wasn't able to get an appointment until February 3 and I see why! Crash Champion's new service center in Mokena is BEAUTIFUL! It is clean and well lit. The staff are unbelievably nice and I can tell they do their jobs with pleasure. I dropped my car off on Monday and received several text updates throughout the process. I was told it would be done by Thursday and indeed it was. I was reminded via text and someone called to confirm as well. My car looks GREAT (see before and after pics). Not only did they fix the outside but they thoroughly cleaned the inside and outside of my car and made it smell so good! They also checked my battery and told me it was bad and that I should get it changed soon. They charged it up for me so that I could have a few extra days to replace it. They did all this as a courtesy AND to top it off, they gave me flowers! My husband is being shown up by a car repair establishment lol. Hopefully I never need a reason to come back but if I do, I will definitely come here! I would also refer family and friends. Thanks Crash Champions!