If I could give 0 stars, it would be more representative of my experience. I went into the store…read morebecause my aunt needed a rug cleaned after her pet passed away. I explained that the pet had soiled the rug. I was quoted a price of approximately $180 something. I was told they could pick up and deliver the rugs, but that if any furniture had to be moved, there would be an additional charge...I think around $80 dollars. I went back to her apartment, rolled up the rug and put it in a closet. I also took a photo of the label on the back of the rug. I went back to the store to show them the photo with the dimensions along with a description of the rug description. Barry told me the cost of submersion cleaning based on the information I had given him on the photo would be approximately $180. My aunt has Alzheimers Disease and is assisted living, and I was afraid she might not remember where the rug was located. I told him exactly where the rug was located in the apartment. I returned to NY where I live thinking we had a clear agreement. When the guys came to get the rug, They passed by the closet where the rug was located and went straight back to her bedroom. They took a rug that was under her bed, which obviously required them to move the furniture, but they left the rug that I wanted cleaned in the closet. When I heard what had happened from a friend, I immediately called Barry. He said they would go back to get the rug, but I would have to pay the fee for furniture being moved. I made my case, that it was their fault the crew picked up the wrong rug. I asked what they would charge to also clean the smaller rug from the bedroom. He quoted me $50 something, so I told them to go ahead and clean both rugs since they had them, and I would split the moving fee, which he agreed to. I was told it would take approximately two weeks. Almost 8 weeks later they called to tell me the rugs were finally ready. When I asked about the final charge, it was substantially higher that the price I was originally quoted. My big mistake was leaving the store without the quoted price in writing. I tried explaining that I had been a much lower quote of approximately $290 for both rugs, and now they said it would be $420. He resorted to making excuses about how it must have been due to the size of the rug (which they saw on the label beforehand and the fact that it was wool instead of synthetic...also on the label). Then he became more aggressive and told me that since the pandemic, he has had to deal with so many nasty customers. I assured him my complaints have nothing to do with the pandemic, but rather on the fact that I was quoted a lower price and then charged significantly more. He again said he's been in business for 50 something years. Again, all and good, but that has nothing to do with my situation. I would never deal with this store again, and I would warn anyone who does to be sure to get everything in writing!

Billie S. I have had Mr. Martinous clean rugs for me for over 20 years and I have been completely…read moresatisfied with everything he has done. He cleaned a rug for my place of worship, an 11 x 14 which was trafficked by hundreds of feet, sometimes seven days a week, annually for us for about 15 years and kept it in perfect condition. He cleaned other rugs for me and they were clean and shaped as good as new when I got them back. Recently my four-year-old grandson threw up on a brand-new looped rug,it was difficult to clean to say the least. Mr. Martinous was very happy that he was able to restore it to new condition. Mr. Martinous is a gentleman who is and has been very interested in doing his job well and pleasing his customers .

I highly recommend Loyds Flooring. Derek went out of his way to take a sample of our carpet and…read morematch it exactly. Communication throughout the process was great and installation was on time and quickly done. I will definitely use them again.

I received my new carpet in December. They were very fast and efficient…read more They replaced carpet and padding throughout the house. They did a fantastic job and my family is going to use them again in the near future. The carpet is very nice and pretty.

Prompt excellent jobs. Beautiful jobs on everything I have taken him. Chairs (3) and ottomans (2)!read more

Inconsistent! While 4 chairs and sofa upholstery was well done, the sofa and wing back chair…read morecushions were NOT. While payment was made for high-density, top grade foam replacement, the way they have worn would lead me to believe that is not the product my furniture came home with. The upholstery has shifted and the seats are no longer comfortable.

I've shopped at Chuck's many times. There is a variety of marble, porcelain tile, laminate…read moreflooring, carpet, trim and misc. other things. Everything thing I buy is always less than at Home Depot and Lowes. Granted, you couldn't remodel your house on things that are there, because you can't count on everything being in stock, but if you have a list, you can at least check off a few items!

I bought laminate flooring a while ago and it was beautiful and affordable also bought granite…read morethere so reasonable and beautiful just recently bought decking very affordable and very nice I recommend all my friends

David did a wonderful job on our antique overstuffed couch and chair. He provided new cushions and…read moreeven added some much-needed height to the pieces (to fit modern, taller and heavier people). He worked quickly and his prices were very favorable. We will return with our next project soon.

i have known Mr Hadidi for about twenty years and have bought many carpets from him over the…read moreyears. He is very helpful with color combinations , and he will let you take the carpets home to see how they look before you buy. He has many price ranges as well. persian carpets are very enduring , and even if your pet has an accident or you spill a pot of spaghetti sauce on one, he has the ability to get it out and make the carpet new again. he is very honest, and has run a successful business for years in Little Rock.

We are emotionally attached to our large antique Persian carpet, so we were very nervous about…read morehaving it cleaned. Hadidi & Company did an excellent, careful job- you will have nothing to worry about entrusting your treasure to these people. The price was very reasonable

Beyond thankful for Stone Pride! Our slabs was cut some on site, set, caulked, and cleaned in less…read morethan 4 hours. The sweetest people, the best owner who takes pride in his work, and the most amazing job on countertops I've ever seen. No seam lines hardly visible and they were able to have just one in the whole kitchen. Affordable pricing that was well worth it for the end results. We love it! Thank you Stone Pride for helping make the kitchen of my dreams!

I left 2 small benches with this company to get reupholstered. Waited months for a call back…read more Didn't get a call back. When we reached them by phone, they had not proceeded with the order and lost the information. We reordered and now we can't get them to call back or answer email. If no response continues, we will pick up the benches and take them to someone who will do what they say they will do. Don't recommend this business.

This place is awesome. So many fabrics and textures to choose from and the owner is so engaging and…read morehelpful. One afternoon just hung out in there with her learning and getting all kinds of ideas on using the extraordinary fabrics for my scrapbooking projects. I love this place!!!!!