My whole family has been going to this store since it opened. That stops today…read more I purchased a light timer. It came wrapped in hard plastic that you need to cut with a knife or scissors to open. I believe the item was defective. I could get it to work to either turn the lights on or shut them off but not both. I went to the store, with my receipt, to return the item. At first, they stated they got it working and it was not defective. ( They actually got it to turn on an item which I also did). Then they said they could not accept the return because I did not have the original packaging and therefore they could not resell it. I asked how are they going to sell an item that is not working properly. They still refused to accept the return. I left the timer with them and walked out of the store. We will never return. Now I understand how Amazon is so successful.

We wanted to get a few knives sharpened and we learned that Ace has a knife sharpening machine…read more For $7.99 per knife they will take your knife and sharpen it on their machine and be ready in a few minutes. We had 5 knives, so we dropped them off and within about 2 hours, we got a call saying our knives were ready for pick up. The one they could not do was my large Chinese meat cleaver, but otherwise all the other large knives were done right. Great job ! I was able to use my digital coupons and rewards towards this transaction.

The best of the best. They do what they say and it is done right the first time. Give them a call…read moreyou will be satisfied.

Great place for parts and service for your lawn mower. You will get honest advice. I have been…read moregoing there for years

The owner is friendly and does a great job. He has no store and doesn't travel anymore. I met him…read morein a parking lot on Route 1 in Mystic and he did a great job for a great price. Knives are like new again.

KLN fixed up my kitchen knives like new and within a couple hours. Just call ahead and the Owner…read morewill accommodate! He's across the street from Brustolon Buick.

We stopped by Kitch during our summer holiday to New England, and it was an absolute highlight! The…read morestore boasts a huge inventory packed with unique cookware, pots, utensils, and local treats like fresh pasta and spices. There's a real sense of discovery in every aisle, and you could easily spend hours exploring gadgets & treats you won't find in other stores. The Atmosphere: The live kitchen in the back cooks up wonderful samples using products from the store--a delicious touch as you shop! The Staff: Run by people who genuinely love food, the customer service is warm and incredibly welcoming. The team's passion and knowledge truly shine. The Prices: The pricing kept this from being a full five-star experience. While the quality and uniqueness are undeniable, a lot of items skew toward the higher end. Very few items are under $10, with most tools ranging from $15 to $100. Whether you're a casual home cook or a seasoned chef, Kitch is guaranteed to spark culinary inspiration. Just be prepared for a bit of sticker shock depending on what catches your eye.

Kitch is one of the most interesting and thoughtfully curated shops in Olde Mistick Village, and…read moreit's easy to see why it has become a favorite stop for home cooks, gadget lovers, and anyone who enjoys exploring high‑quality kitchen gear. The store is packed with unique tools, cookware, and culinary gadgets, many of which you won't find in big-box stores. there's a real sense of discovery in every corner. The shop is locally owned and staffed by people who genuinely love food and cooking, which gives the place a warm, welcoming feel. Their passion shows in how well the store is organized and how knowledgeable the team is about the products they carry. Whether you're a casual home cook or a seasoned chef, it's easy to find something that sparks inspiration. The biggest drawback--and the reason many people stop short of giving a full five stars--is the pricing. While the selection is undeniably impressive, a lot of items fall into the higher-end range, only a handful of products are under $10, with many gadgets and tools priced between $15 and $100. For some, the quality and uniqueness justify the cost; for others, the sticker shock may be real. Overall, Kitch delivers a fun, engaging, and well-curated shopping experience. It's a must‑visit for anyone who loves cooking or collecting clever kitchen tools. The prices may be steep, but the variety, atmosphere, and passion behind the store make it a solid 4‑star stop in Olde Mistick Village.

I've been a loyal customer for many years and used the store for all my hardware needs. The blonde…read morecashier, Sonjia, began to refuse to ring up my orders. One day I asked why she wouldn't wait on me. She began to berate me and call me names. The same thing happened the next time i was in and she added I was never to speak to her again. I spoke with the manager and explained the treatment I'd been receiving. I wanted him to talk to her about the way I'm being treated. He said that I must have done something to upset her. I informed him that she has waited on me for years with no problems.. I've been merely making purchases and leaving. He said he felt she was in the right and we agreed I should take my business elsewhere. That said, I recommend One Stop Building Supply.

This store is everything that I love small hardware stores. They always seem to have what I need,…read moreand the people are locals who are more interested in their clientele than I have found at many big box stores. After moving to the area recently, my wife and I have needed several things to get our new home up and running. Every time I've walked in, Newport Hardware had what I needed, could find it in their cornucopia of good stuff and were as courteous as you please. The military discount is another bonus. I'd almost make an excuse to go visit this place. I will certainly keep giving these folks my business.

I had gotten tired of my knives cutting more like spoons than anything else and decided that it was…read moretime to have them professionally sharpened. Enter Walter & Patti from Pan Handler's. One day later, I was slicing like an Itamae and found myself cutting every piece of citrus in my kitchen out of the sheer joy of it. No more smushing or sawing through food. If you haven't had your kitchen knives professionally sharpened, you don't know what you're missing. The cost was reasonable, the turnaround was lightning fast, the results were mind-blowing, and they are super knowledgeable and truly friendly people. What more can you ask for? Love 'em!

If you need your knives sharpened give the Pan Handlers a try. You will be glad you did. I recently…read morehad two chefs knives done and was pleased as punch.

Great selection of tools. I bought a table saw blade. Best of all they're very knowledgeable and…read moreeager to help. This will be my go to place

Hacked my favorite kitchen knife. Took off tons if stock, put a curve in the blade. Never again…read more Then come to find out he called cops on someone just for having machetes shapened. Did the work, took the money, then called the cops.

I met Steve from Fine Edge Knives at a local farmers market, and I'm so glad I stopped by. He was…read morepolite, professional, and clearly knows his craft. I've had my kitchen knives sharpened by others before, but Steve's work is on a completely different level. Every knife came back sharper than I've ever seen them, and even my wife--who usually leaves the cooking to me--was impressed. He's courteous, responsive, and delivers exceptional quality. If you care about your knives, you need to use Steve's service.

If you are looking for an amazing knife-sharpening service, look no further! Fine Edge Knives has…read morethe perfect name and I have knicks on my fingers to prove it. I took my knives to Fine Edge Knives on a Saturday morning and got them back by the afternoon. Steve is wonderful. He has an in-depth knowledge of knives and cooking too! Now would you trust anyone who didn't? I trusted him with 15 of our knives including seven cleavers. From my vintage cleaver to my prized Damascus chef knife, Fine Edge Knives truly puts a fine edge on my prized cutlery.