Lots of cool Albany swag. Even if you live here, you'll want a sweatshirt! Or a shot glass with…read moreNipper on it. Lots of unique things too, from body butter to bar tender essentials to books about Albany. Stop by and browse! It's a small boutique located in downtown on Broadway.

While I do understand that the ownership has changed and inevitably will give the store a different…read morevibe, my main issue has been that in the times I have been into this store since the change in ownership and management, the staff has been unpleasant and on one occasion in particular, made my friend and I feel very uncomfortable as she had a loud and extremely personal phone call during the entire time we were in the store without even acknowledging that we were there at all. I do think the selection has always been great, and I appreciate the emphasis on supporting local work, although that also seems to have changed a bit since the change. It is a pricey location for most things, but I do always enjoy seeing what is in the store, the card selection is consistently excellent, and it is a great place to find a gift!

Great furniture store with a range of brands and prices. Many of the associates have great…read morecustomer service. Please get the delivery guys booties to go over shoes so they don't track mud in the house.

Not a big selection there like I expected. The styles were not appealing compared to other…read morefurniture stores I have been too and there prices aren't low.

Love the owner. Love the selection. Sometimes the price on generic thing though is insane because…read moreof the general pricing system they use. I'm not complaining tho I just got an armani jacket for $36.5 and a pair of vintage Abercrombie jeans for $27

My little kid wanted to get something downtown ish themed because she is a huge stay but mainly…read morejust adult stuff. Workers weren't even doing anything besides messing around and I don't recommend l.

I absolutely am in love with this store. Right in the heart of Downtown Troy, it's a very easy stop…read morein while shopping at the farmer's market. Unfortunately there isn't that much in the store than I can reasonably afford and this makes me pretty sad. But still a beautiful store and every time I'm downtown, I go in and browse.

What a transformation. We almost gave up on this piece so many times, but thanks to the FunCycled…read morecrew, now it's sentimental value is reflected in its beauty. Such a pleasure to work with them. They were determined to exceed our expectations. 10 out of 5 stars!

They carry an absolutely beautiful inventory of fine rugs -- which I can't rate. I went there for…read morecleaning and not purchasing. So far I've had them clean 2 ordinary rugs and one small oriental carpet. Turnaround is about 2 weeks and the end result seems just fine. I appreciated the unsolicited advice about the little oriental. I wasn't aware of the moth damage, the end that could be rewoven to extend the life of the carpet, and the edge binding that would be easy to replace/repair. I also was told the approximate cost of a new version in this size and quality which helps me judge the value of my item. So far it's been a good business relationship.

From the owner: Jacobsen Rugs specializes in the selling of beautiful Oriental rugs. We carry a wide selection of…read morehand-knotted wool, silk, and wool & silk rugs in all different styles and colors. Whether you're looking for a traditional, transitional, or modern rug for your space, we can help you! We pride ourselves on providing all our customers with the absolute best of service, along with competitive pricing!

Weird...we walked into this basement of a shop and were greeted by the strong and interesting…read morefragrance, and a lady sprang from the back to let us know if we needed her. We browsed the strange assortment of homemade/specialty items: jams, teas, books, decor, stuffed animals, lotions, chocolates..... The lady was on the phone when I wanted to check out, and she asked me if I was ready. I only got a bag of organic raspberry tea leaves, and she went back to get change...I got a dollar something in coins, and she asked if I wanted a bag. I said, 'I think I'll be ok.' And she snaps, 'is that a no?' Well jeez lady, go ahead and work with your supplier on the phone...I just won't disturb you and try to buy anything next time.....Other than rude customer service, I'd say the place was an interesting little hole in the wall place. Stuff was pretty expensive, though.

Blink and you may miss it! Tucked down in the garden level on a seemingly residential street, I…read morecame upon this while exploring the area. The owner Dale, she is truly sweet! I believe this was owned by her mother (grabdmother, perhaps?) for many years prior to her. I will say, it is rather crowded in there with a lot of repeats of items. My only suggestion would be that the visual space was edited a bit, and curated to highlight the precious goods a bit clearer. In the front room there is a beautiful selection of children's books and high quality gifts. The middle room seemed to be mainly seasonal decor and kitchen type items, from towels to aprons (I think they were aprons, I didn't have time to really go through them all.) The back room had a gorgeous selection of shawls, calendars, artwork, etc. I recommend stopping in, not only for herbs/tea, but to take a look at their selection of country-chic gifts as well!

Purchased a 75yr old framed Grandma Moses lithograph online (original frame/glass/backing) UPS and…read morearrived with the glass broken. I brought my item to Certified Framing & Gallery and they put in new glass, repositioned/centered the lithograph, they appeared to have polished/cleaned the frame and put on a new backing with new wire and hardware to hang. They had it done within 3 days for around $40.00 Looks GREAT and I couldn't be happier. True professionals!

My wife and I have a collection of autographed pictures that we want to hang in our house together…read more We wanted the frames to match but we couldn't afford to have six custom frames made so we purchased some inexpensive ones. However, the matting and the glass in cheap frames leaves a lot to be desired. I brought everything here, and we worked out a deal where they would custom cut replacement matting, UV protection glass, and then attached the pictures to the matting. When we picked them up, we just had to reinstall everything in the frames we already had (which they confirmed we pretty good quality frames). We are very pleased with the results.

They have a Great showroom and the designers were super helpful I'll definitely be back in the…read morefuture to remodel.

We are thrilled with the superb work of Kitchen and Bath World from beginning to end. We renovated…read moretwo bathrooms in quite different styles. The first is simple and contemporary, the second involved an intricate pattern of colorful tiles forming wall-size images. Sara worked with us on the design, asking many questions to understand our aesthetic aims and practical needs, and offering a variety of options for us to choose among to achieve our goals. She also provided a variety of very effective ideas and solutions, considering the physical constraints of the (relatively small) spaces, to ensure the best use of spaces and to create a very open feel in both bathrooms, all in a cost-effective manner. The actual construction was done in an extremely professional manner by workers who were not only highly-skilled but also friendly, considerate of our needs, and responsive to our questions and concerns as the projects progressed. Particularly impressive, amazing really, was the tile work performed by Cliff. The colorful bathroom involved laying more than 1,000 tiles, and cutting more than 100 tiles to create the intricate design. It also involved the fitting of the many tiles to very close tolerance specifications. Cliff was both masterful and highly conscientious in completing this tile work. The result is stunning. In addition, along the way in both bathrooms, specific questions arose about alternative approaches to implementing features of the design. Cliff identified and raised these questions for us to think about, and he offered aesthetically pleasing solutions. In short, Cliff's work was thoughtful, technically masterful, and informed by his strong sense of aesthetic beauty. We are most impressed by Kitchen and Bath World for their general approach, their implementation, and the final product in renovating both bathrooms. Kitchen and Bath World has our highest recommendation.