DO NOT go to Elite Cleaners on Pershing! I took my daughter's dress there to get it ironed and…read moresteamed to get the wrinkles out on 7/29. The lady told me it should be ready by Wednesday or Thursday. Called both days and it wasn't ready. Was ready on Friday. Went to pick it up. It was half way in the bag and half way out so I couldn't inspect it fully there. Paid almost $80 for the service as it is a big puffy dress. The dress is brand new. We took it out to car and noticed it was ripped on the tulle. I became upset and I immediately took a photo of it and went back in to tell them. The only lady that I have spoken to the whole time and seems to be the only one there is named Kathy. She asked me what I meant when I said it is ripped. I told her about the gash in the tulle and asked if she could come out and look at it. She asked me if it wasn't already ripped. I said, "no, it's brand new!" She said she was the only one there and that wouldn't be her. She didn't seem to care. I showed her the picture I took of the rip. I said well I need it fixed. She said she could take my infomation down. I asked if a manager could call me and she said, "you want my manager to call you?" At this point I am beyond annoyed. Because she could care less. I brought the dress home to inspect it fully and the entire back is still wrinkled completely. I tried looking them up on FB and found an e-mail. I sent them an e-mail with the photos and explantion of what happend. I asked for a refund. I waited all weekend and no call. Called this morning at 8:34 am and was told the manager would be in at 11am. Did not recieve a call. I called today again at 3:37 pm and Kathy answered. I asked for the manager again and they said they are not in. I asked if she gave my message to their manager and she only said she put it on the wall. She also lied saying that the manager called me. Which she did not because I have to record of it. They do not care at all about the customer and making things right! I will be disputing the charge with my bank as they did not provide the service that I paid for and also ripped the dress.

Wonderful and reliable service! I have a garment of my mother's that is very special to me…read more Unfortunately, a mouse found its way into it and had created a nest. What a mess! Elite Cleaners got it looking as good as new again. I had some other specialty work I needed done as well, and Tonya was amazing at figuring out what I needed, and despite my requests being a bit out of the ordinary, she stepped up and delivered with flying colors! I expected to pay a lot more for all of the work they'd done, but their pricing was very reasonable as well.

We had work done on 2 contracts- 1 for work on pillars to stabilize house shifting and another for…read moresupposedly leveling up driveway to garage lip and front walkway to foundation line. Job 1 (foundation). Workers good guys and by appearances competent to do job, as was the materials used. They had to bring in backhoe for our 6 ft foundation (we live on hillside with springs where houses commonly shift)- I checked on work and it seemed sound. However, they ran day behind and we had to leave when they backfilled and finish that part of job. It had rained previous 2-3 nights and basically they left yard in a mess that will necessitate me bringing in a landscaper to repair (i.e. more than the topsoil disruption they put in contract- dirt clods the size of soccer balls 25 ft away from foundation wall). My recommendation- make absolutely sure you are present to see finished job before you let them leave- I would never have approved the mess they left the yard in. Not really their fault as they were moving mud vs dirt, but they should've left it and came back the next week to finish. Job 2 (driveway and front approach leveling). It turned out this was an unachievable outcome & there is still 2.5 inch "trip" edge between driveway and garage floor. They should never has bid the job. We contested the job as a breach of contract since goal of job not even close to achieved. Gen Mgr came out & agreed. On my threat to taking to small claims court, they refunded me most of cost of that job. Again, they were responsive to my concerns & outcome OK in the end as avoided court hassle. Lesson here: think about what they are proposing is even possible before agreeing to it. The suggestion is that the job solicitors are working on a commission. If you doubt it can be done, it probably can't- have them describe EXACTLY how they will achieve the proposed outcome. Again, no problem whatsoever with the employees- all did their jobs well.

The installation was sub par not following some of my engineer's recommendations. Have had trouble…read morewith them doing the inspection yearly and doing the required free service but instead trying to sell additional work at an inflated price. Some of the additional work that was not done properly by them years ago. I wonder how difficult it will be or if they will even honor their warranty. The company was called Complete Basements and Groundworks bought them out and was supposed to honor the warranty. I WOULD NOT RECOMMEND this company at this point. If they change their service and at least do what they agreed to do then I will update my post.

Isaiah and Susan were super nice and did a great job on lifting our driveway. They did an…read moreespecially nice job with expansion joint and crack sealing.

The main reason for the 5 star rating was the crew. Nate, Steven, Esaid, Tony, Tito and TJ. They…read morewere very professional and very courteous. They communicated their arrival times daily. There was no profanity or silliness while they were on site. Give these men a raise. We had a very compromised foundation which required 16 piers. The work was well done as was the cleanup. Not cheap in any sense but necessary in our case. I would recommend also to get a quote from Colorado Structural Repair. Their proposal was actually a little more detailed and it informed my discussion with Thrasher. Either company will do a good job for you.

We contacted SSC Doctors for a stucco repair, after installing a new front door. We have used…read moreother stucco repair companies in the past and this company was the absolute best choice. They offer superior service, very professional, reliable and quality workmanship. The owner is very hands on from day one, and the crew was courteous, professional and did an amazing job!

Terrible customer service and major attitudes from the guys working the showroom. In the first case…read morethey told me they would order me a sample and call me the following week. After repeated attempts and messages to track down my stone sample, it never came and they never returned my call. After returning to their store I picked out another sample but was told I needed to put down a $20 deposit which I did. When I returned their sample to get my $20 back they refused because I did not have the original invoice then the jerk behind the counter proceeded to insinuate that I was lying because without the invoice how could he even tell it was theirs. Do not do business here, there are many other cultured stone companies.

From the owner: ProCoat Systems specializes in Exceptional service in the Building materials industryread more