5 stars all around. Prompt and friendly service, great energy, lovely waiting area. Everyone seemed…read morereally engaged and knowledgeable. Left in an even better mood than we came in with. Thank you for making my day easier! (Glad the ice cream is still there, I remember that from my childhood)

This review is an update to my last review on 11/20/21. On my wife had her oil changed in september…read moreof last year. In October of last year I noticed oil dripping on my driveway underneath where the oil filter is located. I jacked up vehicle , inspected oil filter area and oil filter was on tight and I could find no obvious signs of oil leaking. However there was alot of oil that coated my skid plate both front and back. I changed the oil on 1/16/22. I use an extractor to remove my oil . After removing oil I notice the extractor showed between 6 and 8 quarts and the correct oil capacity is 5 3/8 quarts with the oil filter . This was overfilled and damages the engine ! I also noticed how black the oil was. I change my own oil and used Master lube back in september because I was busy at the time. The only reason the oil was this dirty and overfilled is masterlube did not completely remove the old oil and then topped it off with adding 2 quarts of new oil. The overfilling of oil probably had something to do with oil spillage on the driveway. After my oil change of 1/16/22 there has been no signs oil dripping on my driveway underneath where the oil filter is located.NEVER AGAIN WILL I USE THIS STORE ON MAIN STREET IN THE HEIGHTS. BUYER BEWARE AND CHECK YOUR OIL DIPSTICK FOR QUANTITY AND COLOR OF OIL AFTER USING MASTERLUBE IN THE HEIGHTS OR AFTER ANY OIL CHANGE THAT SOME OTHER BUSINESS PERFORMS. ATTACHED ARE TWO PICS OF THE COLOR OF THE OIL I REMOVED DURING MY OIL CHANGE ON 1/16/22. MY WIFE ONLY PUTS 5 MILES / DAY ON HER XTERRA AND THE AIR FILTER WAS CHANGED 6 MONTH AGO.

Every time I come to this store for service and/or a car wash, I remember how much the whole team's…read moreperformance is stellar. Great price and wonderful service. Last summer, while washing my truck, a metal pole fell on the top, leaving a dent that cannot be seen unless standing in the box. Rather than hiding or ignoring it, the team immediately reported it to me. I told them, "who cares; it's unseen and doesn't matter". They were so concerned about making it right by me. Impressive. Besides the efficiency and competence, careful attention to detail and doing everything right, I appreciate the redundancy this team practices to confirm the accuracy of their performance. My very favorite part of all is the diversity of the team here. Gender and race. LOVE it. The teamwork they display together speaks volumes for the management of this location. The note on the comment card needs to be read just to understand the positivity at this venue. I live in Castle Rock, yet plan as many oil changes, etc., as possible around my trips to Billings, just to be able to enjoy this experience. Well done everyone, always such a great experience! Thanks again, Bill

This is the only Master Lube I use. The people do such a great job, they check everything to a "T"…read more And they are so friendly!!!! They are the BEST!

I gave this business 3 stars in my last review as I requested a service that they could not perform…read moredue to staffing issues, tho they advertised it. I again went to the business a few hours ago and had them perform a standard lube, oil filter change on my Outback. They did as requested. They performed other auxiliary services and I have detailed them here. Windows washed. Sorta. They missed 4 windows and left streaks on the others. Vacuumed the interior. As best as they could under the time constraints. Window Sticker (as stated on the receipt) They did not provide a window sticker as stated. Stated they filled the window washer fluid. It was full as I had filled it 30 minutes before. I asked they to check the tire pressure. They said it was ok and noted F32/R30. The standard tire pressure for this vehicle is 35 PSI. I did utilize their $20 off gift card. So this time they get 4/5 stars. I still have another $20 coupon to use.

Not sure what happened to the excellent customer service that once existed at the main Street…read morelocation? I'm not going to go into great detail but I won't be returning to this location and these gentlemen should not be getting paid for hanging out and sitting in their cars. Not one car in any of the bays. Nobody was waiting and they were too lazy to actually do all of the inspection and finished out by not vacuuming or cleaning the windshield. When I went into pay they didn't even want to review the inspection results or everything that they did. They just wanted the the payment and before I could even finish paying all three of them were back out the side door sitting in their car. Just a bummer, it used to be so different there! It took less than 10 minutes to complete the inspection and the oil change. I'm not sure if I even got a new oil filter so I'm taking my vehicle elsewhere tomorrow to have it re-looked at to make sure everything's intact and full.

My old Jeep needed a new fuel pump and I called joe up. Most places in town was A 2 week to a month…read morewait for replacement. All the places in town costs between $750 to $900 for the service to be done completely. Joe got me scheduled in the very next day and the price was within limits. I am very happy with the speed and quality of their work. I have been using this shop for 15 plus years since before they changed the name. I still love the work they do. I recommend this shop for all basic needs and replacements of wear and tear parts and tune ups.

I took my 2020 4runner in for a simple alignment. Took 4 1/2 hours. Went on a road trip a few days…read morelater and close to getting home I notice a big clunk noise and the car shifting right while breaking. Looked under the truck and the back bolt holding the lower right a-arm on is almost totally out with the nut barely threaded. They didn't re-torque or even tighten that major bolt holding my wheel to the chassis. If it had come out on the freeway at 85 who knows if i'd even be here to write this. Stay very very far away from this crap hole. Literally anywhere would be better. F*ck this place!

Thanks to Shepherd and the crew for repairing my tire in a pinch and get me back on the road!read more

Eric is the best person when you have a problem with your car! As an 85-year-old woman, he takes…read moreaway all my worries, has his mechanics fix the problem and still treats me so well! The best place for me.

I started by shopping online on Friday 9/09/22. Found the tires I wanted and set an appointment for…read morenext weekend. Got a text from Erik within an hour letting me know that he could fit me in on Saturday 9/10 if I didn't want to wait. On Saturday morning he confirmed the tires so I headed down. He had me in and out in no time. The tire tech did a great job. My truck looks a lot better with bigger shoes. Will definitely come back when it's time for my daily driver to get new tires. Thanks Erik!

Excellent service, impressive integrity, great value! Erik…read moreand Jake responded promptly to my request to charge the A/C, replace the battery and solve the check engine light issue in my 2008 Mustang. The work was completed quickly after I approved the costs via a phone call from Erik. I picked up my car and drove to the grocery store whereupon the check engine light came back on when I left, so I immediately returned to Tire Rama. Right away Jake had the car back in the shop and the mechanic looked for the code to no avail. Erik had gone for the day, and I agreed to schedule a return appointment. I was prepared for having to spend more money, but within just a few hours Erik called to say they had replaced the aftermarket O2 sensor from Napa with the more expensive sensor from Ford and after test driving, was confident the problem was resolved and there would be no charge. I am very pleased to have my Mustang running smoothly again and grateful for the excellent service from the crew at Tire Rama. I'll be returning to Erik at Tire Rama on Grand for all my automotive needs.

On a family road trip our car was acting up and had stopped working, so we were towed to Heights…read more Dustin was so helpful talking us through everything they were doing to assess the problem and figure out how to fix it. Him and his team looked the car over and it turned out to not be a major problem at all. His honesty was refreshing and his assurance that our car was going to get us the remaining 900 miles home safely was comforting. We DID make it with no further issues. Thanks Heights!

I have been treated fairly and the guys are very friendly and professional. I highly recommend.read more

Great Service - Every Time !!! Thanks to the whole crew for all the smiles ! Clean Lobby. Great…read morePopcorn. Easy to pull in and out - Lots of space !

Dually truck wash Photo shows bird poop still on top of truck after second attempt, took it back…read moreand they still missed center of hood , 1/2 of the driver rear door not clean don't waste your money

We contacted Aaliby to replace a battery in a vehicle that had been sitting too long. The original…read moreplan was for them to come over and jump the car so we could drive it to the shop. When Chris (a super nice guy!) got here he decided to pull the battery (no simple task...it's one that's partially buried) and sent us to buy a new one while he waited at the house. We returned, he Installed the battery, put everything back together and we were on our way in less than an hour. I should also mention he was at our house 15 minutes after we first called! I won't list what we were charged, but it was incredibly reasonable. We would not call any other place after this experience. Aaliby has our business for life. Highly recommend!!!

Chris and Kimberly Mcdonald has been a true master at their craft. Have used their services for…read moreover a decade. Prompt and Curious service In the towing, industry seems to have fallen to the wayside, but the McDonald's treat you as if you were family. Everything from automotive repairs to saving you in your time of need.

Great service. Very helpful technicians. Great pricing. Highly recommend! I trust then and there…read morerecommendations implicitly!

So no kidding low key thus is the only place out of like 5 I called tht came to help me after…read morehours. I think I hit a construction cone in the middle of the road n it busted my valve stem off, which made my tire go completely flat in like 5 seconds. 100 to 0 real quick. Middle of fucking no where, surprised I had cell service. So luckily I got in touch w shane, who is my hero right now. Really nice guy, at least he was willing to come n see if he cld help. Otherwise I wld be totally fucked. He replaced our valve stem n was able to put air in it , unfortunately there were bubbles so now we gotta wait till mrning to leave. Thank you again shane, so appreciate u n ur service.