5 stars all around. Prompt and friendly service, great energy, lovely waiting area. Everyone seemed…read morereally engaged and knowledgeable. Left in an even better mood than we came in with. Thank you for making my day easier! (Glad the ice cream is still there, I remember that from my childhood)

This review is an update to my last review on 11/20/21. On my wife had her oil changed in september…read moreof last year. In October of last year I noticed oil dripping on my driveway underneath where the oil filter is located. I jacked up vehicle , inspected oil filter area and oil filter was on tight and I could find no obvious signs of oil leaking. However there was alot of oil that coated my skid plate both front and back. I changed the oil on 1/16/22. I use an extractor to remove my oil . After removing oil I notice the extractor showed between 6 and 8 quarts and the correct oil capacity is 5 3/8 quarts with the oil filter . This was overfilled and damages the engine ! I also noticed how black the oil was. I change my own oil and used Master lube back in september because I was busy at the time. The only reason the oil was this dirty and overfilled is masterlube did not completely remove the old oil and then topped it off with adding 2 quarts of new oil. The overfilling of oil probably had something to do with oil spillage on the driveway. After my oil change of 1/16/22 there has been no signs oil dripping on my driveway underneath where the oil filter is located.NEVER AGAIN WILL I USE THIS STORE ON MAIN STREET IN THE HEIGHTS. BUYER BEWARE AND CHECK YOUR OIL DIPSTICK FOR QUANTITY AND COLOR OF OIL AFTER USING MASTERLUBE IN THE HEIGHTS OR AFTER ANY OIL CHANGE THAT SOME OTHER BUSINESS PERFORMS. ATTACHED ARE TWO PICS OF THE COLOR OF THE OIL I REMOVED DURING MY OIL CHANGE ON 1/16/22. MY WIFE ONLY PUTS 5 MILES / DAY ON HER XTERRA AND THE AIR FILTER WAS CHANGED 6 MONTH AGO.

Took my car in for a transmission flush and the guys and gals where amazing. They all worked…read moretogether to get me in and out quickly. I would definitely recommend this friendly group to anyone. Their attention to detail earn my return business. Keep it up!

This is the only Master Lube I use. The people do such a great job, they check everything to a "T"…read more And they are so friendly!!!! They are the BEST!

Great service. They did not try to hustle my mother for additional services so that alone makes it…read morea 5 star. Gentleman who helped us was very informative - kept it brief and straight to the point. Wonderful place to get a oil change.

Not sure what happened to the excellent customer service that once existed at the main Street…read morelocation? I'm not going to go into great detail but I won't be returning to this location and these gentlemen should not be getting paid for hanging out and sitting in their cars. Not one car in any of the bays. Nobody was waiting and they were too lazy to actually do all of the inspection and finished out by not vacuuming or cleaning the windshield. When I went into pay they didn't even want to review the inspection results or everything that they did. They just wanted the the payment and before I could even finish paying all three of them were back out the side door sitting in their car. Just a bummer, it used to be so different there! It took less than 10 minutes to complete the inspection and the oil change. I'm not sure if I even got a new oil filter so I'm taking my vehicle elsewhere tomorrow to have it re-looked at to make sure everything's intact and full.

I took my 2020 4runner in for a simple alignment. Took 4 1/2 hours. Went on a road trip a few days…read morelater and close to getting home I notice a big clunk noise and the car shifting right while breaking. Looked under the truck and the back bolt holding the lower right a-arm on is almost totally out with the nut barely threaded. They didn't re-torque or even tighten that major bolt holding my wheel to the chassis. If it had come out on the freeway at 85 who knows if i'd even be here to write this. Stay very very far away from this crap hole. Literally anywhere would be better. F*ck this place!

K I had a coolant leak in my car, and took it here to have it checked. I called and made an…read moreappointment and dropped off the car, told me they would get to it in two hours, two hours go by and nothing, i called and the mechanic( never got his name) told me he wouldn't get to it today, and I said that was fine. The next day i called in the morning and was told they would get to it in the afternoon and would give me a call before they started, afternoon comes around and i end up calling again, low and behold they still haven't looked at it but told me they were gearing up to bring it in and run diagnostics. Was told they would call me back when they finished that. I didn't get a call back, and before I realized it they were closed so I left a a message about how upset I was about it. Never got a call back had to call them again the next day they were open and then told me that the main guy wasn't in and they would have him give me a call, he didn't call and when I tried to call later no one was answering. I WENT IN TO TALK TO THEM AND THEY ENDED UP TELLING ME IT WOULD BE WEEKS BEFORE THEY COULD LOOK AT IT. I promptly took my car keys back after that.This has been the worst experience I've had with a mechanic, highly suggest taking your business else where. Ps. They tried to charge me $175 for diagnostics that they didn't even run

Thanks to Shepherd and the crew for repairing my tire in a pinch and get me back on the road!read more

Eric is the best person when you have a problem with your car! As an 85-year-old woman, he takes…read moreaway all my worries, has his mechanics fix the problem and still treats me so well! The best place for me.

Excellent service, impressive integrity, great value! Erik…read moreand Jake responded promptly to my request to charge the A/C, replace the battery and solve the check engine light issue in my 2008 Mustang. The work was completed quickly after I approved the costs via a phone call from Erik. I picked up my car and drove to the grocery store whereupon the check engine light came back on when I left, so I immediately returned to Tire Rama. Right away Jake had the car back in the shop and the mechanic looked for the code to no avail. Erik had gone for the day, and I agreed to schedule a return appointment. I was prepared for having to spend more money, but within just a few hours Erik called to say they had replaced the aftermarket O2 sensor from Napa with the more expensive sensor from Ford and after test driving, was confident the problem was resolved and there would be no charge. I am very pleased to have my Mustang running smoothly again and grateful for the excellent service from the crew at Tire Rama. I'll be returning to Erik at Tire Rama on Grand for all my automotive needs.

9/10/24 Eric was so nice on phone, got me in right away my…read morecar was dangerous to drive. He was concerned for my safety & they were determined to find problem even when it was difficult. When I picked up my car they even showed me the hose they replaced that had a huge tear. Great shop, good price for repair, & even better staff. Will definitely be back.

We've been customers since 2019 and highly recommend HEIGHTS AUTOMOTIVE...I'm amazed at any bad…read morereviews and wonder if they aren't competitors writing them...? We will never use a different repair shop and appreciate Jason McDonald's courtesy and competency. Gilbert and Linda Sommerville

Great experience and got my vehicle in and out in a timely manner.. will be coming back if needed.read more

I got there wish 2 vehicles in front of me waited my turn, the 4 employees washing looked…read morelethargic,it was almost as if they were drugged. I don't know how a business can turn a profits long as it takes to get 1 vehicle done. I hoIipe they can keep the doors open, because this is the only place around. Might need to spark a little enthusiasm in the guys. HOTSHOT MIGHT GET IT DONE

We've been coming in here for a long time. Service is really good. We do oil changes. Truck washes…read morehas gotten even better in the last year. Definitely worth your stop in very friendly people also.

We contacted Aaliby to replace a battery in a vehicle that had been sitting too long. The original…read moreplan was for them to come over and jump the car so we could drive it to the shop. When Chris (a super nice guy!) got here he decided to pull the battery (no simple task...it's one that's partially buried) and sent us to buy a new one while he waited at the house. We returned, he Installed the battery, put everything back together and we were on our way in less than an hour. I should also mention he was at our house 15 minutes after we first called! I won't list what we were charged, but it was incredibly reasonable. We would not call any other place after this experience. Aaliby has our business for life. Highly recommend!!!

Chris and Kimberly Mcdonald has been a true master at their craft. Have used their services for…read moreover a decade. Prompt and Curious service In the towing, industry seems to have fallen to the wayside, but the McDonald's treat you as if you were family. Everything from automotive repairs to saving you in your time of need.

Only place I have gone to for tire, alignments, etc., for many years. They are always kind and…read morehelpful. They get thevthe job done quickly and efficiently and never question the warranty. Nice people all around.

So no kidding low key thus is the only place out of like 5 I called tht came to help me after…read morehours. I think I hit a construction cone in the middle of the road n it busted my valve stem off, which made my tire go completely flat in like 5 seconds. 100 to 0 real quick. Middle of fucking no where, surprised I had cell service. So luckily I got in touch w shane, who is my hero right now. Really nice guy, at least he was willing to come n see if he cld help. Otherwise I wld be totally fucked. He replaced our valve stem n was able to put air in it , unfortunately there were bubbles so now we gotta wait till mrning to leave. Thank you again shane, so appreciate u n ur service.