I brought a pdf file sent to me by Amazon Int UPS to have printed. It was to be included IN SIDE…read morethe package not as a mailing label. The Packinisti man said this is no good as a mailing label. I agreed and said this is not a mailing label. He refused to print my paper telling me "I've beeni doing this all my life and I know better than you" I asked him to read it and he refused. Went home double checked and went back. This time another Black guy looked and said this is a new company hired by Amazon. Neither appologized. Charged me $1.30 for one piece of paper. A asked why so much they said "$1.00 off USB $.30 for being black

Really three and a half stars. Though they open at 8:30 do not go until 9:30 when the owner (I…read morethink) arrives. The young lady who was there early did her best but it took almost an hour to complete my transaction. Other than that these are nice people to deal with unlike another branch that is actually closer to me. And my package arrived safely one day later than promised which is understandable since it had to clear customs. Will use this store again in the future.

A decent family-run franchise that has served me well these past few years. No complaints.read more

My package was dropped off here and their opening hours during the week didn't work with my…read moreschedule. 40 mins past closing time on the weekend I realised they're closed! I still tried calling and to my surprise they answered! I explained the situation and the gentleman was kind enough to stay and wait! I got there and couldn't find my ID. I was able to confirm the tracking number and provide another form of identification and I was able to collect. They went above and beyond and I am happy they did. 5 stars!

$6,000+ Paid, Yet $3000 + of My Personal Belongings Went Missing…read more I want to acknowledge that the team at Neighborhood Junk Removal worked very hard during the clean-out, and I was appreciative of the amount of work they put in. However, I am extremely disappointed with my overall experience. I paid over $6,000 for a three-day clean-out of my aunt's home. With five people working throughout the house, it was difficult for me to personally supervise every room and keep track of everything. I was told that some items would be taken back to a warehouse to be sorted before being discarded, and that if I later discovered something was missing, they would try to locate it. I trusted that process. There was one incident during the clean-out that made me uncomfortable. I found a box with one of the staff members' names on it containing items he was taking without asking me. I addressed it when I found it. I am not saying this person took any of the belongings that are now missing, because I have no way of knowing what happened to those items, but it understandably made me more concerned about keeping track of my possessions. A couple of months after the project was completed, I began going through my boxes because I am now moving. That is when I discovered that several personal belongings were missing. I personally saw some of these items before the clean-out, including my Canon Rebel camera in its original box and my wedding dress in a clothing box with its hanger. I want to be clear that I am not accusing anyone of stealing. I don't know what happened to these belongings. I simply find it very strange and upsetting that items I personally saw and knew were there are now missing. The missing items include: - Wedding dress, veil and tiara -- approximately - Cuisinart coffee maker -- approximately $90-$200 - Canon Rebel EOS camera, new in box -- approximately $640-$1,050+ - Michael Aram coasters, set of 2 -- approximately $169-$273 - Sophie Conran plates/dishes -- approximately $300-$600+ - Versace bowl - BaByliss flat iron, 3-in-1 curling iron, wave iron and blow dryer -- approximately $200-$400+ - Diamond appetizer toothpicks, which are no longer made - Williams Sonoma melamine white mixing bowls - My great-grandmother's rolling pin - Gravy boat - Crate & Barrel chip and dip bowl - All-Clad Dutch oven -- approximately $400 - Diamond cross purchased from Amazon -- approximately $40 - My family tree book -- irreplaceable Based on the items where I can estimate replacement costs, I am looking at approximately $1,869-$3,093+ CAD in tangible replacement value alone. This does not include the sentimental value of items that cannot realistically be replaced. I was willing to give away many things from the house that I did not need. If I had been asked about something, I could have simply said whether it was okay to take. I also gifted the company a power generator on top of paying for the service. I appreciate the hard work the crew put into the clean-out, but discovering these belongings missing has left me extremely disappointed. I would recommend that anyone hiring a clean-out company keep a detailed inventory of their personal belongings and clearly identify what is and isn't to be removed.

Matt and his team were exceptional in everything they did: communication, pricing, punctuality and…read moreprofessionalism. I would recommend them to anyone who's looking for an honest, reliable company. I will definitely use them again! Thanks Matt :)

I found everything I need at this location and staff was very helpful I came in to send a special…read morevase to my grandmother they wrapped it very well with bubble wrap then filled the box with what they call peanuts!! which is the small pieces of foam that prevent the item from moving all in all it reached there safely and in one piece again Thank You Guys Very Much!!

As I have not heard back from your company at all I will continue to post on social media…read moreplatforms/leave reviews and reach out to any individual I can until this issue is resolved.  I waited a few months before posting this review to give myself time to process and decide whether or not I need to post a review, but after careful consideration, I decided that it is necessary to share my unacceptable, poor customer service experience from this company. I used this company and this specific store (#530) to ship out a package (this was on September 18th, 2020). I had paid a whopping $378 for all the shipping and duty fees.. which I had expected. The worker, Ben had said that everything is paid for and no additional shipping or duties would be charged as it was all paid in full on that day. Furthermore, Ben said that the recipient of the package would receive it on September 26th, 2020. To my surprise not only was the recipient charged additional duties, but the package arrived 3 months late. I understand that shipping may be delayed due to the pandemic, however it would have been nice to be informed of the changes. I had paid for expedited shipping for the recipient to receive this 3 months late. This package was full of essential non-perishable food, PPE, and clothing for a third world country. They needed these items asap which is why I expedited this order. After the 26th, I had contact UPS customer service to follow up with the status of my order as the tracking number was not providing me with any updates at all, it kept saying that it was shipped out but that the receiver and sender had "abandoned the package". When I contacted customer service all they had told me was that they cannot find my package or the invoice for the package and that they can give me a credit of $100..... a credit for $100 after 1. My package filled with over $1000 worth of items is nowhere to be found and 2. I paid almost $400 for expedited shipping. When the package finally arrived 3 months later I was shocked and embarrassed to hear from the recipient that they were asked to pay a few different fees (totalling 500 Canadian dollars). In addition, the package was first delivered to another part of the country because the postal code that Ben had inputted was incorrect - even though I provided the correct postal code at the store and the address is clearly labelled on the package. I am absolutely DISGUSTED at the courier service, customer service, and communication that this company provided. To this day I still have not heard back from the company about my concerns. I would NEVER recommend this company.. even for local deliveries, you get cheated out of your money and charged additional fees with no accountability from the company.

I've been stopping here quite regularly after my company switched to UPS. I would say across the…read morecarriers it does provide the best delivery service met. Canada Post promises 2 day delivery during pandemic with guarantee for corporate customers, FedEx promises 1 day delivery with no guarantee and would arrive to my customers between 2 to 5pm (pre pandemic guarantee was honoured) and UPS, well it seems to be hitting 10am almost consistently with the 1 day no guarantee. The service abilities will be dependent on location, obviously more rural areas will be really dependent on carrier and their network. My only criticism is this location. There is really only one way into the plaza from Bishop, if you get out, you can go back to Hespeller if you're driving north; but if you're driving south then you must go back on Bishop. With the Tim Hortons in the plaza some patrons line up blocking the access to Bishop and it's difficult to make a left to go back to Franklin (parallel to Hespeller). I cross my fingers and toes no one hits me, so far so good.

Very disappointing and frustrating experience. I went here for my passport photo, and the picture…read morewas taken so badly that I wasn't even looking straight and honestly didn't look like myself. The photo was rejected by the Canadian passport website. When I called to ask them to retake it, they wanted to charge me the full price again. Instead of taking responsibility for a bad photo, they just wanted more money. I would NOT recommend this place. It feels like they are simply taking advantage of customers.

To make this review simple & fast: if you ever need a reliable, helpful company when moving out…read more.. Bin There Dump That with Stan goes above and beyond to make the experience easier for you. I barely ever write reviews, but everyone should contact this franchise, especially the Hamilton area one run by Stan. He came early with the bin & even stayed awhile to help me load it knowing that I had no one to help me. Easy to contact, honest & helpful - - doesn't get any better during a stressful time.

Wow! The service is amazing! We started an impromptu home reno and needed a bin ASAP. These guys…read moreworked miracles and got us a bin same day, in fact just a couple of hours later. This is the second time we've gotten a bin and we've been nothing but impressed with the service, delivery, price, and staff. Totally hassle free. Delivered and picked up without us being there. We highly recommend. Thanks!

Overpriced service. 10 mins of additional work for $120. Came without proper tools. We had to…read moreprovide garbage bags and brush to clean up They spend an extra 10 minutes over our time slot to remove 3 items and charged an additional fee of $120 on top of the estimated fee of $350. Despite that, Draven and Steve were friendly and accommodating with our situation, moving three large items and having to remove the doors.

Quick and friendly response to our requested mattress removal. The charge was quite reasonable.read more