I visited Heyward Allen today for the first time. I was greeted by the very kind receptionist…read moreholding the door open for me when I arrived. She immediately started looking for a sales agent for me and apologized it was taking longer than expected. All the agents were working with customers. The wait was worth it. As soon as available Luke came to introduce himself and asked how he could help. I told him I was there to look at 2 trucks listed on the website. He went to get the keys to them but one still wasn't quite ready for the lot. He showed us the available Colorado and let me drive it. He was very friendly, easy to talk to, and most importantly he was not pushing us to buy the truck!! After going to many other dealerships and dealing with pushy sales people I was very appreciative he didn't try to push me to buy the truck or try to upsell me to something I couldn't afford. Needless to say he won my business and I'm a proud owner of a new, used 2020 Chevy Colorado! I'm also impressed with the gentleman, Sean who helped us with the Financial aspect of the sale. We told him what we had for a down payment and about how much we needed the monthly payments to be. He made it happen with no back and forth negotiation which was very pleasant. Thank you Luke and Sean!!

Dont waste your time. Their parts team forgets to order parts and never knows when parts will…read morearrive.

I highly recommend Wilson's Auto Service. Everyone there went above and beyond to make sure both my…read morecar and I were taken care of. They made a bad day for me much better and easier. I will be sure to share my experience here with any friends and neighbors in need of their services!

My dad's car had some issues and it needed to be towed on a Saturday night. We called AAA and they…read morebasically told us they don't know when a tow truck would be out. So I googled other companies and Wilson's popped up. I called and they were out within 20 minutes. They towed my dads car to their shop and fixed it for a really good price. My parents were speaking so highly of the staff there. I highly recommend them!

Very honest employee . Great a family owned business. At both locations. Always can work you in .read more

Five Star easily earns five stars. If there were more stars, they'd have them all…read more They have been our garage for 10 great years. They are HONEST and do excellent, timely work for a fair price. I tell everybody not to waste time and money with other places. They have done our oil changes, replaced tires, as well as more complicated cases on our old cars. All have been done with excellence. Great work, guys! (My one request is to put a fresh sign on the road.)

Got our vehicles done quickly and guaranteed their work. If you want a good auto repair shop this…read moreis the place to go.

Stopped here on my way through. They checked out my engine and helped diagnose it. I thought I was…read moregoing to be stranded on the side of the road. Instead, I found a new place to take my car in for good, sound advice. Ladies, from one to another, go here.

Not only the best in Athens, they're the best compared to everyone in Atlanta. Though I live in…read moreAtlanta, it's actually worth it to have them service my car in Athens. They do excellent, precise complete reliable work. They're honest, fast, and very reasonable on price. Most of all, they really care about your car. They care about your safety, about your future maintenance. My Google review won't let me write another review for this other separate experience I had with them, so here I am on Yelp. Anyway Long stlory short, there was a bad rattling noise under my car. Turned out, the back tire on my car almost fell off - they diagnosed and fixed it Fri afternoon even though they were totally booked and couldn't schedule to look at it til Monday. Since it was a simple fix, they charged me a grand total of ZERO! But that's not it. I was so thankful, I told them to ring me up for fifty bucks at least, and TJ said it was ok. I insisted and he stil refused (!).

so the first time it was awesome. they were kind and they said they would take care of us like…read morefamily. the second time Travis told us that his part didn't break because he wouldn't look through his paperwork. I don't trust these people.

My car broke down on 85 during my 12 hr trip up north and James Brooks Auto came up when I googled…read moreauto places. With the great reviews, I went for it! They offer towing options, which I didn't have to use thankfully but good to know if your car won't move at all They told me it was my spark plugs and I was back on the road in 45 min! They were friendly and the waiting area is nice! definitely recommend it!!

Folks whatever you do DO NOT take you're cars to James Brooks Automotive! I have used them for…read moreyears and never a problem. But recently i had heard a few things and chose not to believe it bc again I had never had issues.. Until today.. one of their machines took MY Jeep on a joy ride to get lunch, at some point scratched one of my wheels and even had the nerve to smoke in it. The inside my car smells like a CIGARETTE!! A nasty CIGARETTE! Of course i got one of the good ole boy "i'm sorries" and "it shouldn't have happen" and "I done told him bout doing stuff like that" Of course the lady at the front desk was defensive from the beginning and trying to makeup a lie as to why he drove my car. They totally denied doing that to the rim(of course) and told me to leave the premises. Fantastic customer service! In a small down where local businesses struggle as it is. Needless to say I won't be back nor will i refer anyone else like i have in the past. Good luck little mom and pop shop you're gonna need it ‍

They are very trustworthy and friendly.Family owned. And been there for a long time .read more

Excellent place to bring your vehicle, the staff are very friendly and honest, I needed my car…read morechecked on and they were able to quickly assess the needs and get my car fixed for a very affordable price!

Fast friendly service at a great value. We have used several auto repair shops in Athens and…read morealways felt like we were either over charged or received subpar work, but not at Hawthorne's. Go see Randy, I promise you won't be disappointed.

I had a really positive experience with Hawthorne Automotive. They were super polite and kind,…read morewhich I really appreciated as I'm not too car-savvy. They were able to get my car in the next day, took a look at the noise I was concerned about, and tightened a loose part they identified as the likely cause. They didn't even charge me anything for the quick fix. I was so appreciative of their honesty and integrity and I'll definitely be coming back. Would highly recommend them to anyone.