There's 3 things that stood out to me about everyone I interacted with at E&R Automotive…read more 1. They all spoke to me like a human being, not a robot regurgitating a script. This made me feel like they actually cared about the specifics of my vehicle, not just a sheet of repairs to check off. 2. They were honest. Before I brought my vehicle in, I had called with questions about it first and a quote. As with any mechanic, they need to see the vehicle and run their diagnostic before giving an official quote but I knew a general idea of the repair so I was asking around to see what different mechanics charge for their labor rate per hour. I liked E&R enough to called them back but was given a different hourly rate from the first phone call. Without hesitation, the employee very genuinely and respectively said they would honor the first rate I was quoted. 3. When Eddie called me with the quote after the diagnostic and when I picked my vehicle up, he educated me!! He explained to me and taught me what the problem was and how that happens on different vehicles. He had already earned my trust but this just emphasized more so that he and his employees are trustworthy. Everyone I interacted here was respectful. The quality of work on the vehicle was exceptional. I could tell they were very thorough and tested the vehicle well after they made the repair to ensure it was fixed and there were no more leaks. I had taken it to the dealer before I took it to E&R and E&R saved me! I really just can't say enough good things about E&R Automotive, highly recommend!

Very responsive. I had my car in and back the next day. I had questions and they were patient with…read moreme making sure all of my questions and concerns were addressed. I will use these guys again for sure!

Very helpful and kind. Hes super nice and will take care of whatever needs you might have.read more

I'm glad that y'all got good service and he helped y'all because he seemed like he didn't wanna…read morehelp me. I think I interrupted his lunch non-helpful. I would not recommend going to him.

I was happy with all services done; Pres was able to use a scanner to find the issues and quickly…read moregot the parts for my vehicle. I have had better gas mileage and it's good to know if there is any other issues, he will be there ! I can do my own oil change but the price is reasonable enough I just have him come out to my work and it saves time. Lastly , he is very honest/knowledgeable and even came to check out a vehicle I considered buying.

Preston has done an awesome job diagnosing and repairing our vehicles at a very reasonable price…read more He shows up on time and works expediently, and explains what he is going to do prior to doing iit. Will definitely use again.

The Best very friendly and responded super fast great honest and professional person .read more

This guy is super nice really bubbly when you got something going on with your car or your truck…read morethis is the perfect person to call he came immediately I didn't have to wait long he's a really good person and does great work

B and G saved our vacation. Very personable and professional folks. We ran into rear bearing…read moretrouble and they did an awesome job on getting us a time and did a great job on the replacement. We recommend them.

Old school auto repair shop. Don't bring your Ferrari, they love yo work on American cars;…read moreespecially classic muscle. I will always return to this shop. You cannot beat their labor rate and their attention to detail.

It was in an unusual place and hard to see where the shop was. I was a little hesitant, but this…read morewas the only shop available. The gentlemen (Alex & Louis) here were very respectful and pleasant to talk with, they kept me updated on the phone and the price was reasonable and the work was clean and quick. They left the inside of the car tidy and didn't try to upsell us. They will be our new frequent mechanics from now on, I hope they keep up the current work ethic and would totally recommend their shop.

Answered right away super nice and reliable. he's very trustworthy definitely recommend…read more Really good customer service

One of the best mechanics in town Honest quality and…read moreefficient. Also willling to provide advice when i DIY

This is a great shop-I highly recommend it. Our Audi was having difficulty with its battery…read moreperformance after being not used for awhile. They took us right in and tested the battery and were able to replace while we waited. Our car also needed an oil change and they performed that service as well. EVERYONE was super nice, friendly and efficient. Will definitely return when car service is needed in the future.

Came in for an urgent request as I'm driving across the country. They let me know they were…read moreextremely backed up and could t help me but recommended a fellow tire shop. Went over there and they were able to help me out immediately. Bairds could've easily just sent me on my way but they were very helpful.

I've been going to Bairds for years for various of our cars - mostly newer cars and all of the…read morelittle things they need as general maintenance. Recently I bought an older truck (1986 F150 4x4). It had sat for over a decade, so needed all of the things. Bairds has done an amazing job. Got her running and running SMOOTH. I love this truck and couldn't be more grateful to Bairds for their patience, skill, and reliability. I 100% trust this business.

They helped me find parts for my RV steps and installed them promptly. Professional and helpful. I…read morewon't use anyone else in town!

Not sure what their service is like but multiple phone calls and messages with not even a text to…read moreindicate the business was not available to do a job. Poor customer service