***Update*** I failed to mention the best part of our…read moreexperience. We contacted them on a Saturday morning, and they were able to visit us the same day. That exceeded my expectations. Unfortunately, we have had a lot of difficulties with our Samsung washer and dryer and have had to have both repaired, several times, over the past 4-5 years. A few months ago, Greentek repaired our dryer, and most recently, they came out to assess a persistent annoying problem we've had with our washer. Greentek advised us the cost to repair the washer was higher than what we wanted to pay. (The amount of the repair and the amount we put into repairing it in the past was going to exceed the cost of a new washer.) So, we declined to have Greentek repair the washer and decided to buy a new washer. (Not a Samsung!) Both experiences were positive and we have no complaints with Greentek. They are prompt, professional, offer reasonable prices and do everything as agreed. Call them.

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

They responded to my service request promptly. They communicated very well through my request…read more They provided a flat rate fee of $120 for my junk removal i have been needing for quite some time out of my garage. I had some old scrap wood and pallets to get rid of along with an old twin metal bed frame that was bent. I have used these guys in the past for broken TVs and they have always provided a delightful customer experience. You have the options of leaving stuff out on the curb but I couldn't do that because of my HOA. Also, last time I had left a desk that someone snatched up from the curb. So I didn't want to waste their time again. Their technology use is pretty awesome and respectfully as a IT guy I appreciate how it makes billing simple and easy. You cannot go wrong with this company hauling your junk for you. It saves you time and effort than doing it yourself and paying for the fees at the landfill. I highly recommend using them from my own personal experience.

Fast service, and very communicative. Needed to get rid of three reclining couches and one of them…read morewas upstairs. The crew came, was very professional and got rid of the couches in a hurry. They were running a little behind schedule, but called me during my window to let me know of the delay. Great company would absolutely hire again for Junk removal.

Had an installer flake out on warranty for a 3 year old system and Fuse swooped in with prompt and…read moreprofessional service. The technicians showed up within the service window and punctuality is always appreciated. They were professional and friendly. The work was done at a fair price and I can't say enough about the communication leading up to the service. I recommend Fuse with full confidence for your AC needs. Thank you!

Came out the day of, very reasonable fee to come out for diagnostics. They weren't able to…read morereplicate the problem but they checked thoroughly and gave me a rundown of what they checked and confirmed it was working properly.

I can't remember how we found Dan a couple years ago, but I'm so glad we did! At that time my…read morecloset bar had come down due to the weight of many dresses. Dan anchored everything to studs and fixed up the wall and it's been great ever since. Fast forward to today, where I've found myself in a boot situation. I ordered a custom shelf on Etsy that came in many pieces with heavy shelves. We figured we'd see if Dan could install and while he was at it, fix an outlet, fix an outdoor light fixture, hang an irritating heavy photo collage, and fix our bedroom door that keeps pulling apart at the hinges. He came out to take a look at everything and fixed it all same day. We're so pleased with his work, not to mention he is a a genuinely friendly person who takes pride in his work. Highly recommend!

Dan was very friendly, and he was prompt with replying and getting back to us. I will definitely…read moreuse and recommend his services again

MY LAUNDRY WAS STOLEN AND THEY TOLD ME THEY DIDN'T GIVE AN F! I believe my laundry was stolen by…read moreeither the female attendant or a co-conspirator. On June 19th, 2023 I was in the facility and she asked me how many machines I had. When I told her I was using 3 of the 8 load machines and 2 of the 6 load machines she said "wow that's a lot of laundry." I said yes, that I had not been to the laundromat in years, had cancer but was feeling good today so wanted to get it all caught up and done at once. I then heard her on the phone speaking to someone about "there's this girl with laundry..." I tuned it out because I wasn't the only female there at that point and she works at a laundromat but in hindsight it all makes sense. She had been at the folding table folding laundry for those that pay for that service the entire time I was there. When my laundry was ready to dry she pointed to the dryers closest to her. I figured she was doing me a favor and pointing out the best dryer or something so I went where she pointed over to the corner. I had to separate the clothing that went into the dryer from the air dry laundry. I did this to all 3 of the 8 load machines I was doing this while doing my best to keep my eye on the machines that were still waiting for me. I would grab laundry - look - repeat. You get the picture. At this time the attendant disappeared. I finished all 3 of these machines and moved onto the 6 load machines which were in another row over. Machines number 18 & 19 and there was someone else's laundry in machine 19. The gentleman who had just started the machine was still standing there and told me it was empty when he got to it. He was holding an empty basket and I saw no clothes of mine in the window. I started looking in every direction, in all washers and dryers and at everyone's laundry they were folding, in their baskets and challenging people who were leaving. I went to the attendant who had returned to the folding table and told her someone took my laundry. Her response was "are you sure?" I stared at her and told her " yes I'm sure." I went to the machine, put in my card and showed her that I had paid for the use of this machine. I asked to see the cameras. She told me she didn't have access. I asked then who did? She told me only the owner. I asked for the owners name and number and her response was "I don't know ." REALLY? I said "you don't know who you work for? You don't know the name, number, who pays you, and who makes the schedule?" She tells me no. I told her I'm calling the police to report it. She then tells me "just leave your name and number for the owner. No need to call the police." I told her I would leave my name and number but I was still calling APD. Now why wouldn't she want me to call them? SUS Then I noticed another man in the facility who had been there for a good 30 minutes but I hadn't really taken notice of him before. He was clearly an employee. I told him that someone had stolen my laundry and asked if he had access to the cameras and if he had the owners name and number. His response was "No he didn't to both questions. IDGAF. Do what you want. Don't involve me. Call the police if you want. IDGAF." Nice. Helpful guy. I have never heard from the owner. I have money on my card I want refunded. I filed a police report. I know dam well nothing will come of it. I know my clothes are gone, but I know someone who works there took my laundry or gave someone a tip to come take it OR they at the very least knew the owners information and didn't bother to share it which to me, makes you just as ridiculous AND guilty as the person who stole someone else's laundry. What sad human beings that they DGAF when someone else gets their most basic things stolen from them. I know there are others in worse situations, but if they will steal your dirty underwear and socks they will steal your last $5 and your purse. LOOK OUT AND WASH YOUR CLOTHES ELSEWHERE. IF YOU ARE THE OWNER CONTACT ME IMMEDIATELY. THE ONLY WAY I WILL TAKE THIS DOWN IS IF WE SPEAK! RIDICULOUS I HAVE TO GO TO THIS LENGTH TO HEAR FROM SOMEONE.

I've had things stolen by staff from the washer and dryers. Wouldn't recommend this business. Had…read moreto file a police report

I am currently three Ring-tailed cats deep into my relationship with Gary, and the score is…read moredefinitely Gary: 3, Critters: 0. Living in the Long Canyon area means I'm basically a high-end squatter in the middle of the woods, and apparently, I'm "invading" the local wildlife's favorite real estate. For nearly six years, Gary has been my primary peacekeeper. He is a rare breed himself: part master investigator, part roofing/construction expert, and 100% perfectionist. He doesn't just show up on time; he makes the right assessment the first time and handles the problem humanely and comprehensively. Honestly, why would you trust anyone else with your uninvited houseguests? If you're dealing with critters in Austin, Gary is the only name you need to know. My attic--and my sanity--thank him!

You can't go wrong with Gary for your pest control needs. A ringtail had been squatting in our…read moreattic for months and made a huge mess. On a FREE inspection Gary found where the likely entryway was (broken siding under an eave that I hadn't noticed). Gary covered it with duct tape. And provided next step instructions on how to take care of it myself, or a VERY fair estimate on how much he would charge to patch it up once we knew the animal was evicted. I ended up taking care of it myself through Gary's advice, only because it was a safer part of our steep 2 story roof. I have now solved the problem with only the cost of a strong roofing adhesive and used some spare flashing I had laying around. I know 100% who I'm reaching out to next time a critter decides to enjoy my attic. Thank you Gary!

Well I was tasked on setting up a produce book for our company . Why me who knows? Guess I'm great…read more. Anyway this is my second time here and both times Derrick has been amazing in helping me navigate thru edits and copy and pasting images to give me a idea that I can take back to the VP. He patiently went thru the thumb drive telling me what can be done and explained pricing and options. We go my to a point that he said I should seek out another person in am that is a master at this program and what I needed to get done . People like this. Are rare and I give him 5 stars Even the store manager was nearby and was not as helpful. For all your needs. Go to FEd ex and ask for Derrick!

The customer service is terrible. Not a "hi how can I help you" as I stood on the counter. No…read moreacknowledgement. Asked about the printing service, no customer etiquette.

I had a great experience with this carpet cleaning company from start to finish. The team was…read moreprofessional, punctual, and very respectful of my home. They took the time to explain the process and made sure all my questions were answered before getting started. My carpets look amazing--like new again! They were able to remove stains I honestly thought were permanent, and everything smells fresh without being overpowering. I also appreciated how efficient they were while still paying attention to detail. Customer service was excellent, and the pricing was fair for the quality of work provided. I would definitely recommend this company to anyone looking for reliable and high-quality carpet cleaning services. I will be using them again in the future!

He did a great job cleaning all of the carpets. He was super helpful and it was a pleasure having…read morehim in my home. Highly recommend.

Iurii was able to put together some outdoor lounge chairs with adjustable arm rests. The…read moreconstruction of the chairs were not the best and the directions were useless. This made it a bit challenging, but Iurii was able to figure it out! Iurii had a positive attitude and it was a pleasure to meet him. We will definitely ask him for help, the next time we are in need.

Lluri is so meticulous, talented and kind. He always shows up and responds promptly and is…read moreincredible careful. He works hard and does great work! This is the second time we've hired him in two weeks! Highly recommend!

Gene was great to work with! My complex left his business card in my welcome packet and I wanted to…read morehave my tv mounted for the first time. I contacted Gene and he was able to come the next morning. He arrived on time, was very friendly, and in less than 30 minutes my 70 inch tv was mounted. He also hid the cords and mini streaming box. I purchased the mount from him as well. Reasonably priced services for tv mounting, furniture assembly, and more! I recommend!

Had a great experience with Fokins - reached out with a long list of things that I needed some help…read morewith to get quotes, and got them the next day with a breakdown of each service and they were very fair for the work involved. I decided to stick with just having a ceiling fan replacement [including putting together the new one], as well as installing a showerhead filter to my existing pipes/showerhead. They were not only very quick to answer, but was able to squeeze me in very quickly right after a holiday. They were very professional in their work and even made sure to show me some of the functions and replacement parts for both and how to add them if I need to down the line - and then was very knowledgeable about other things! Will definitely go with Fokins again for my handy projects in the future.