Two years ago we needed a new septic pump. Mascetti installed it and all seemed fine. Two years…read morelater, now, the pump failed. We texted and called Mascetti; no one got back to us. We had another septic company suggest it was a bad float (without seeing it). We paid an electrician who came out to fix the float $700 to fix a part which he thought caused the issue. A week later, the pump failed entirely. Both the septic guy and the electrician said the pump wasn't installed properly and wasn't the right type of pump to pump up a hill where our leaching fields are. Certainly, a new pump should last more than 2 years. We are now facing the cost of installing a new pump, on top of the sunk cost of $700.

In January, I experienced a flood in my home and contacted this company for help. Unfortunately,…read morethe technician who came out initially misdiagnosed the issue. As a result, the flooding continued for several more days, causing unnecessary stress and damage. I had the technician return, but the actual problem was only identified because the demo crew already working in my home pointed it out, not the plumber. Essentially, I paid a diagnostic fee for an issue they failed to correctly identify, even on the second visit. To make matters worse, I was told that the diagnostic fee would be credited toward the repair. However, when I later called to schedule the repair and request that credit, I was met with an unprofessional response.the representative said she would "think about it." This experience was frustrating from start to finish. The misdiagnosis, lack of accountability, and failure to honor what was promised reflect very poorly on this company's professionalism and reliability. I would not recommend their services.

Timely response, respectful of property. I would definitely have them out again. Scheduling was…read moreeasy.

From my first phone call to the end of service, this company was exceptional! They were terrific to…read moredeal with- professional, very friendly and responsive. They pumped my septic after having to search to find it - The service guys were wonderful-diligent, helpful and able to answer all my questions. I would highly recommend this company, whose rates were very reasonable. Don't hesitate to call them!

I had called Medina's one morning told them I had a clogged drain in my bathroom they came out that…read moreafternoon snaked out the hair in my sink, they were very professional I was very happy with the service.

Mr Medina checked my kitchen sinks I thought they were clogged but he was nice enough to check and…read moreand let me know they were not clogged but I just had to run water in each sink every day for a few minutes and problem would be solved he did not charge me for the home visit.He definitely knows everything about his business and does not look for an opportunity to take advantage.My daughter and her husband have also been very happy with his work.

Quick response to my inquiry. However was supposed to be at my home at 2-4 and heard from them a…read morelittle after 4 that they would not be coming because of the forecasted rain. I informed them that our roof was dry and no rain was forecast till the next day. We were asking for a very quick roof repair which required them to spray a can of sealer on a leaking vent. We ended up cancelling and rebooking with another firm.

showed up and started cleaning the ductwork. They we're very nice people. The value was good.read more

True professionals very knowledgeable and respectful to you and your home. The owner is…read moreknowledgeable and give you total confidence in his company and his installation personal. Highly recommended

This experience was wonderful. Highly responsive, quick to come for review and installation,…read morefinished to a high quality took care of the problem as expected.

Everything from the initial phone call to the actual service was so seamless! I was able to get a…read moredrain cleaner the next day (it wasn't an emergency), and the job was done within a matter of minutes. I didn't get the drain cleaner's name, but he was on time, professional, and give me very helpful tips on keeping the drain clean/preventing another clog. Pricing is very fair, and they will not try to upsell you on anything. Overall, I was very satisfied with General Sewer Service! I highly recommend them for all drain cleaning needs and sewer services!

They showed up on schedule and Poncho and his colleague quickly cleared a stoppage. Nice,…read morepersonable guys.

Arrived on time, very professional, they handled everything including cleaning the filter to the…read morearea around the septic. You would have never known they were here.

droppings dung feces…read moremanure urine chips discharge evacuation excreta ordure perspiration secretion five stars, im not youtubing this DIY. fact is, they get all up in your septic! This guy got familiar with my baffles, you dig? They were on record when we got the place, and did the septic inspection,so we called them out after two years as recommended, and literally takeaway our shit. When they dug us up, that fateful summer afternoon, the septic lid broke, the day before we were driving to Disney. Finding a 70 lb concrete plate not ideal at 4 on a Friday. But hey, this shit happens. Brown under the bridge now three years later. I called them again, and this man they sent out was great, he got in there DEEP! Five stars, like I was saying. They know their shit. angels in the leachfield

This company did some major exterior basement drainage excavation of our home. We got three…read moredifferent quotes and Silvester & Sons not only gave us the most competitive price but they also seemed to know better than the other companies how to solve our problem. They arrived as scheduled. They were Very easy to work. They did the job very professionally and faster than expected. Upon completing the job they left our property cleaner than when they arrived. We had a major rain storm immediately after they completed the job and there was not one tiny drop of water in our basement!! SIX stars!