My salvation! They van fix anything and not drain my bank account. My car was hit and how sad it was as it looked like a total loss. Mike is the owner. He's been there 57 years and will be retiring next year. However if this is read in 2025, I guarantee your car will if any way, be repaired to perfection. read more

Todd was so helpful with my car. I had a toolbox fall on my headlight and messed up the corner, paint and light itself. He popped out a dent really quickly and made it so that I could drive my car around for a little bit, while finding a trusted certified auto shop. Todd helped me understand the reason for using the insurance, gave me some prices for parts and referred me to another great auto shop. If you need any help with auto work, come to B&B autobody and ask for Todd. read more

I called for a last minute appt and they were quick to help. Got me in and were efficient in solving my issue. Friendly and reliable.

Top notch - couldn't ask for better . Great service and body work . Thank you for working on my car

I was referred by Geico for repair to my Toyota Rav 4 after hitting an animal on the freeway. Had to get rental car for 4 days. They got paid right away from Insurance Company. Within a month the bumper was coming off and the panels underneath were loose. I contacted insurance company and they once again referred me back to B&B Auto to fix the bumper again. Had to get rental car again and they were paid again by insurance company. Should have known better than to give them another try. FAILURE This time the bumper fell off immediately. I was assured it would be fixed. New owners and they refused to fix my bumper. The most unprofessional company that I have ever had to deal with. Worst experience both times and the work they did is a ZERO!!! DO NOT WASTE YOUR MONEY THEY DO POOR WORK read more

After being quoted 4k at another auto body to replace front bumper on a 2013 Tesla Model S, B&B was able to repair with existing bumper for practically nothing. I was in and out in 30 minutes, too! Highest recommendation. (This was about five months ago and this review is long overdue and incredibly deserved.) read more

Mike at B&B auto has always ran a amazing shop very clean, great employees and flawless work. That's why I go to Mike and his wife they are business . read more

Fantastic customer service. Very responsive Polite. Estimate was fair. Quality of work was outstanding read more

I have been using this auto body shop for over 15 years. I have always been given a great price and the customer service has there is really good as well. Louise and Michael are the owners and they always go above and beyond what should be expected. They repainted my wife's 2014 Altima hood this week and gave me a great deal, and surprised me when we came to pick up the car by painting the two front fenders at no additional cost. I will continue to bring my cars to them and would highly recommend them to anyone. Thank you Louise for a great paint jog. Sincerely, Jay Schwartz read more

These guys are the best in Conejo Valley! Sean will go out of his way to make everything perfect. Don't take your car anywhere else!

Sent my son in to get repair estimate for a single car collision (his fault obviously). Had him check the price for full repair (back to new) vs using current parts and living with his scratches. They gave the full repair estimate and then showed him how he can easily fix himself. How honest is that. Thank you. Appreciate the honesty and helping a young driver out. Definitely recommend this business! read more

Very kind man helped me with my car on a whim and didn't charge me. (Zip-tied the under carriage cover to get me by until I can afford the replacement.) read more

I am way overdue in writing this review. This body shop is EXCELLENT! Sean is amazing! He IS B&B! This spring, my new, beautiful, red car was hit by a complete loser in a stolen vehicle while it was parked in front of my house at midnight. I was not sure my car could be repaired or if it would ever drive the same again. It sustained a lot of damage but luckily my insurance company decided was likely able to be salvaged. I looked at the reviews for many of the insurance approved body shops and found B&B Auto. They had great reviews and now I know why. I will tell you that B&B took a long time to complete the repairs (exceeded the 30 days allowed) BUT Sean stayed in constant communication with me about the process and I was very well taken care of. He makes this business what it is. He really is patient with customers and is the epitome of great customer service. ...and the best part is my car was returned to me running great and looking beautiful again! If you are looking for a body shop that actually has people who care, this is it. If you can be patient with them, you will find out that it's all worth the wait! They will take care of you. read more

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Wow!! Sean and his team are amazing!! So a drunk driver hit our car while we were driving( we are both ok) but the car got some side damage. And the drunk driver's insurance recommended some shops in our area and I decided to choose B&B auto body, I did some research and he was the best choice. So I first met Sean(the owner) and it was super fast to drop the car off, I met Sean, he looked at the car, told me some info on the car, he is very detailed and explained everything to me, I love that, that makes customers have more confidence in the shop. So we went and did some paperwork and I was out in 5-10 minutes. So I dropped the car off on 8/21/18 and he kept me updated throughout the process, and we picked up the car on 8/31/18. What I also love what he told me is he only uses original Parts only, NO AFTERMARKET PARTS. That's awesome!! The car looks brand new again!! The paint is perfect!! Matches exactly like factory paint. Sean and his team did an amazing job on our car!! I recommend B&B Auto shop to anyone that needs auto body work done and done right the first time. Check my photos out to see before, during and after. Sean even refinished my headlights because they were starting to cloud up from 9 years of use, now the headlights look brand new too!! He cleaned the car and had it cleaned and detailed. I'm sooo excited to drive our car again!! Thanks Sean!! Please tell your team also we really appreciate the amazing work they do. 5 stars!!! read more

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This body shop is the best in Thousand Oaks/Westlake village area. They are professional, honest, clean, and very reasonably priced. I took my car in for a front bumper repair and Sean greeted me and told me they will inspect and let me know if it requires repair or replacement. 15 minutes later Sean came back with a smile and told me that the bumper was in the best case scenario and did not require replacements. He put both side of the bumper back in and clipped them in their original place free of charge. I have visited many body shops over the years and never met anyone that's as honest, professional, and done as great work as this one. I would highly recommend them to anyone who need car body works/repairs and I would definitely will visit again in the future! read more

The people at the front desk are awful and very rude people... they don't know how to talk properly or respectfully. Very disappointed i asked for a quote on my car and it's been already a week and i've still gotten nothing back.Never planning on going back they are very unprofessional. read more

Great service! The insurance company sent my car to this shop after an accident. The staff was great. The job was done timely and the car looks like new! read more

B&B Auto Body - Before - Body Shops Near Me - Thousand Oaks, California

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Louise got the approval from insurance to do the repairs and failed to execute. A week went by with no action from her part. She said she never got the email from insurance with approval (LIES). I got the same email and she was copied. We verified her email address and there was nothing wrong with it since it was the same email address used when she submitted the quote. I went to pick up my car since she was already being rude and she invoiced me $2,500 to get it out. I had to settle and paid her $1,500 for submitting a quote to the insurance and holding my car with NO repairs completed. I just wanted OUT of there due to her bad behavior. Sean, the Manager, was always kind and friendly. Louise was completely absurd. See other comments that addresses her attitude and behavior when she fails to perform and wants to blame her lack of professionalism on others. "The owner Louise has been nothing but rude, aggressive, not professional, condescending, and illogical. I am one of the least confrontational human beings on this planet yet have had several heated conversations that escalated to a point of super strong frustration. I advise if you're looking for an all around good experience and to leave happy DO NOT use this body shop" read more

I gifted my daughter my 20 year old Honda Civic. The front end driver's side was mangled about 15 years ago in a minor accident. The headlights were extremely foggy. When I got the car back, it looked as it did when it rolled off the lot. They even managed to locate a discontinued part that was critical to the job. This restoration was breathtaking and worth every cent. My daughter cried tears of joy when she saw the little Honda's dramatic transformation. That's all that matters. Thanks, B&B! read more

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This place is amazing! I had some minor front bumper damage from scraping a pole on the way out of a tight parking spot - paint transfer, and the plastic well for my fog light popped out intact and unharmed (along with its fasteners). I was looking for estimates and decided to call B&B because they're local to me and I hoped I could swing by on my lunch. The gentleman on the phone was friendly and helpful, and talked me through their process. When I did stop by, Louise, the shop owner, came out to meet me as I was parking. I showed her the damage and she had me drive back to their service area. The technician had everything fixed up in maybe two minutes? Then Louise had me drive back out to the front of the shop and she removed the paint transfer. The bumper looks brand new and it was so quick. I was in and out with time on my lunch hour to spare. They were so nice, and assessed the situation so fast. The repair looks flawless. I hope I don't need body work again, but if I do, I'm headed to B&B for sure. They're professional, friendly, and efficient; this shop is a total gem. read more

B&B Auto Body - My bumper, looking brand new. - Body Shops Near Me - Thousand Oaks, California

I called about a repair of the clear coat on my roof, and when I told them it was previously repaired as part of a Geico claim, they told me it should be warrantied for life. Turns out it IS warrantied for life and I never would've known this if I hadn't called B&B. Really appreciate them sacrificing the business and savings me a least $1,000. Will definitely go to B&B first in the future! read more

My car was in an accident, I took my car in to B&B auto Body for an estimate. I received excellent service . After getting another estimate, I took my car back to B&B To get my car repaired. Sean handled the insurance company for me so I did now have to Deal working with them. I was told up front that it would take a long time for the repairs. Car looks new again. Thanks for a great job. read more

Yelp Review: I am not one to complain about anything so for me to take time out of my day to sit and write this extensive review really says something. I just think that people who are wanting to find a good body shop should highly reconsider using B&B. I use Yelp to read reviews of places to visit, places to go eat, etc. Yelp is where I found this body shop and based off the reviews which were nothing but people saying how great their experience was was the reason I went ahead and did business with them. Let me just say one of my biggest mistakes. My car has been in and out of that shop since December 21, 2021 until the end of March 2022 due to imperfections of paint, wrong color match on the whole entire back end of my car, overspray inside and outside of the car, missing parts, and misassembled parts. Keep in mind we are now in April and my car is still not right. The owner said because insurance "signed off" on the work that she won't touch my car although the website and paperwork state they guarantee their work which you will see below photos that the paint doesn't match. Anybody who's car that is would want it done and done right.. especially when the body shop is charging big time money.. having your car fixed and looking the way it did before an auto accident isn't asking much. When your car has been in the shop for 3 months and you've maintained nothing but respectful and understanding and you get treated so poorly by a business owner would make anybody upset.. Any time I addressed these issues the employees were jumping through hoops to want to help and fix it. That's when the owner Louise decided to step in and avoid the situation and dismiss my concerns. The employees that work there have been nothing short than sweet and helpful. The owner Louise has been nothing but rude, aggressive, not professional, condescending, and illogical. I am one of the least confrontational human beings on this planet yet have had several heated conversations that escalated to a point of super strong frustration. I advise if you're looking for an all around good experience and to leave happy DO NOT use this body shop. read more

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just picked up my car from B & B the damage looks like it never happened, and done quicker than expected. Sean walked me through the whole process. this was my 1st insurance claim in 57 years and all went well...... read more

Took my wife's car in for a fender out of place and within 10 minutes Jesus and his crew had it fixed. They do great work and very reasonabl. I would recommend them for any auto body repairs or wor. read more

Our car was rear-ended by a driver who immediately left the scene of the accident. If it wasn't for the hitch on the car, we probably would've sustained more damage from the collision. The liftgate, bumper, and tailpipe needed to be repaired. B & B Auto Body changed this unpleasantly sour event into a positive one! Louise, Sean + their entire amazing Team was very professional and knowledgeable. COVID apparently made it difficult for replacement parts to be available for my repair. I heard the same thing from another shop, but they weren't able to provide a "best guess" delivery date for my replacement parts. Sean was able to locate the required pieces within his network quickly and made sure I didn't bring the car in until all the parts arrived at the shop so that I would not be without a car for an overextended time frame. When we picked up the car, we were thrilled with the results and impressed with how well the installation of the new parts/paint matched/blended with the existing exterior. The car was also cleaned inside and out. It was like we just finished signing papers and were driving out a new car from the dealership! We've had a bad experience before with another "recommended" body shop, and were overjoyed with the superb service & quality of work from B & B Auto Body. Thank you, Louise, Sean & Team! read more

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Our car was hit while parked and suffered major damage. B&B handled everything for us, communication was top notch and service was above and beyond. Awesome!! Louise and Mike made us feel like family and we will definitely be back anytime we need repairs. read more

I took my beloved Hyundai Veloster to B&B after I was rear-ended. Unfortunately, the cost of repairs was more than the value of the car, so it was declared a total loss by my insurance company. B&B was professional, responsive, and kept me updated throughout. Louise and Sean were great, and they helped deal with my insurance company during the process. I wouldn't go anywhere else. read more

I brought my car here to see if they could repaint the rear spoiler on my car because it was severely sun damaged. My car is black and the spoiler looked grey because it had faded so much! What a great job...the spoiler looks like it did when I bought it 11 years ago! It now matches the rest of my car. My neighbor actually asked me if I got a new car! Sean was so nice and accommodating and he quoted me a great price. I thought he was going to quote me double! I couldn't be happier! read more

B&B Auto Body - Newly painted spoiler! - Body Shops Near Me - Thousand Oaks, California

Only have been here once to get my car fixed after an accident and I must say they did a great job! Though the damage was minimal they still did a nice job and it took about 2 1/2 business days to fix a bumper. I worked with Sean and he was great to work with, quick, efficient, called when the car was ready and had no hassles. He dealt with my insurance as well and we were all able to work together well. I would definitely go back here again and even better it's right next door to Enterprise. read more

Hi Gang it me Brook Campbell, Rember me? I was sandwiched a Nissan & Ford 250 crunched my new car I bought after the HHR was T-Boned was Totaled I'll try to show you it OK? have a Mazda 3 i grand Touring (skyactive) deffently need the best & you are it in my Book read more

Great job with a smile. Did exactly what was promised. The owner also deducted my Uber bill to pick up my car from the bill. How nice. Very friendly place. I concur with other reviews that this shop provides good and reliable service. Thank you for the great job on my car, which looks like new again! read more

A car parked next to mine lightly dinged my passenger door, no indentation, just a superficial paint scrape, but glaring to me on my new car. I made an appointment with Mike at B&B, and his detail guy professionally buffed out the scratch, and a even a couple extra ones in less than half hour time, leaving the door shiny new looking again in record time. I barely had time to settle into the magazine I was reading . I was also pleasantly surprised to find the waiting room set up more like a comfortable lounge with sofas, coffee table, complementary coffee, not at all reminiscent of an auto shop. Mike's customer service was sympathetic, helpful and attentive, top notch. I highly recommend B&B Auto Body in Thousand Oaks, CA. read more

Sean, Mike and Louise and their employees deserve 6 out of 5 point ratings. This is the second time they have taken care of my cars (BMW X7 and Acura MDX). Thoroughly professional, keeps you in the loop with the progress and they go over and beyond to make sure the work is done properly and you are happy. read more

Looking for a quality repair, excellent customer service then you need not look any further - I do not give 5 stars causally they need to earn it - and let me tell you they far exceeded the 5 stars - satisfied - you betcha read more

After having an accident with my Prius, my husband and I took our car over to B&B to have it checked out for damage. We were running late, got there after closing hours, yet they gladly took plenty of time to talk to us. During the whole process, they were highly communicative and timely. They did an excellent job on our car. I would highly recommend their work. read more

Word to the wise; don't hastily post reviews when you're in a bad mood, because sometimes there are absolutely events outside someone's control. Massive apologies to the B&B team for the review I left before, you all went above and beyond to correct something that you didn't need to. Working with Louise, Mike and Sean was smooth and easy, and everything on the car looks great. My thanks again to the team for the amazing job and the quick turn around, and I hope this review serves to show the ACTUAL experience I had working with you all. read more

I had a great experience using B&B Auto Body to repair damage to the underside of my car. My car also has cosmetic damage but their team was totally understanding when I said that I wasn't interested in the cosmetic repairs at this time. Their prices are fair and the service was exceptionally quick. The team is professional, COVID safe, and the repair is holding up perfectly. read more

I had a great experience. Even though the suppliers had their supply chain issues they were greaton getting it done. And the paint job looks great you can't even tell it was hit! read more

This place is amazing and has been around for 45+ years and there is a reason why. Louise, the owner is a doll. I went in to get an estimate to replace my bumper. Instead of charging me 2-3k for a replacement, within 30 minutes she was able to pop out the bumper a bit and it looks great. This was the 4th place I went to get an estimate, and no one else came up with a simple cost effective solution like Louise did. I definitely recommend anyone that needs body work to go check them out. You will not regret it! read more