THE TOW SERVICE WAS PHENOMENAL COMPARED TO EVERY TOW IVE EVER DEALT WITH OR HAD TO REQUEST…read more Initial ETA 40-70min so I figured at least 2 hours lol ..... NOPE!!! VIC WAS THERE IN ABOUT 15 mins!!!!! Didn't have to call or contact me and found me immediately!!!! Was the friendliest driver I've come across as well I've unfortunately had to use tow services one too many times and wish I would have known about VIC & ALL DAY TOW 626 ALONG TIME AGO!!!!!! "15 minutes people"!!!!! Granted it might not always be that quick I would have been satisfied if they made their ETA TIME WINDOW of 40/70min initially given. Also was a FRIDAY NIGHT *** (COMPARED TO THE LAST COMPANY I USED ) ----- AAA ----- took 3-4 hours!! while I was in a pitch black canyon area no street lights no phone service unless I walked 1/2 mile in complete darkness down the road wating for a 2-3 mile tow. Not to mention the 45 mins it took him to try and strap my bike down and ended up doing it myself "AAA" tow for motorcycle complete garbage! Approximately 5 hrs to get to me and tow my motorcycle 2.5 miles . VIC GOT TO ME LOADED MY BIKE AND HAD ME HOME IN SAN FERNANDO /SIMI VALLEY AREA IN ABOUT AN HOUR TOTAL !!! 35+ miles NOT TO MENTION I WAS ON THE PHONE WITH AAA prior to contacting ((( ALL DAY TOW 626))) my mistake lol which I pay yearly for as well as EXTRA for RV/MOTORCYCLE ON TOP OF THE PREMIERE 100 mile tow, they did everything to give me the run around and told me I'd only be covered for 7 miles when I needed to go approximately 35 miles! Told me they'd set up a call back for tomorrow with a supervisor SHAME ON YOU AAA not acceptable I'll be calling and canceling no doubt first thing tomorrow !!!!!!!!These guys set the bar for tow service!!!!!!! ALL DAY TOW 626 Thank you so much for your awesome service you saved my a**! I wish I would have called these guys off the bat!!! Sentry MOTORCYCLE ROADSIDE ASSISTANCE FOR THE WIN!!!! BEST VALUE BEST SERVICE BEST TOW EXPERIENCE IVE HAD TO DATE!!!! (DISCLAIMER) !!!!!!! NO ONE ASKED ME NOR IS PAYING ME IN ANYWAY FOR THIS REVIEW!!! COULDN'T JUSTIFY ONLY TIPPING THE SERVICE WAS THAT GOOD. I felt compelled to write a legitimately honest review for these guys !!! Ps please excuse the lengthy review, as I still feel words can't justify the quality customer service received in the world where customer service is dying and diminishing day by day.

I hate to and don't usually leave bad feedback. However, this company so deserves this…read more I requested a tow around 11a thru my insurance company. They sent out All Day towing. I was contacted not long after my request saying they would be there in 45 min. to pick up my truck. 2 hrs later I got a text saying another 45min. This went on all day. By 5pm, they never showed. The following day they were sent out. After being sent out again, and being told by them again it will be 45min. 1 1/2 hrs later they showed and towed my truck. When talking with their dispatch, he was very rude, and the driver could care less and passed the issue back to dispatch claiming he was only a driver.

Martin from Jans Towing was amazing ! Super friendly and professional.. He made the whole process…read morealot easier which helped relieve alot of stress on my end especially being a woman and alone at the time I broke down. He made sure I felt safe and got me home safely as well.

The lady at the window is very rude and unprofessional, you ask something and after a long silent…read moremoment she answer on a bad mode THE WORSE SERVICE EVER !!!! What a shame !!!!

Every time I've called, they were on the spot to tow a vehicle that was illegally parked on my…read moreproperty. They had all that striping, handicap, logos, signage, and heavy lifting.

They suckkkkkkkkk they don't answer and also even if you have a contract they still do not comeread more

I have AAA insurance and they dispatched SAN GABRIEL VALLEY TOWING . I only had to wait 15 minutes…read morethey got to my location super fast . My tech guy name is Jonathan he was so professional and helpful , he changed my flat tire in record time , also gave me information to be safe driving with my spare tire I will recommend this towing customer 100% - fast respond - excellent customer service - they kept calling me with ETA arrival Thank you for helping me with my flat tire and thank you Jonathan for being so professional .

I used SGV towing via AAA for a battery issue I was having. They came 10-minutes after I reached…read moreout to them and they were fast and efficient. The gentleman who came to help me out with my car was very informative on what was going on. He was able to replace my battery but mentioned to me that I needed to still change out my alternator as that was the main issue with the vehicle. Thank you SGV towing for being fast and efficient, especially for someone with a busy schedule like myself!

I'm so grateful to have found VMS Auto Collision!! They were so supportive and understanding when I…read morekept asking questions, made me feel at ease and talked me through every step of the process from start to finish. They were so good about keeping me updated as well and the entire team treated me like family. If you are looking for a place that actually works with you and doesn't try to take advantage of you in a time when you're already stressed trying to get your car fixed, I would definitely recommend them!

I had such a great experience with VMS from start to finish. After dealing with the stress of car…read moredamage, they made the entire process feel smooth and easy. Rick was amazing to work with, super helpful, communicative, and just made everything feel effortless. The team kept me updated along the way and always took the time to answer my questions, which I really appreciated. What really stood out was their attention to detail and level of care. When I got my Tesla back, it honestly looked brand new. You would never be able to tell it had been damaged. Huge thank you to Rick, Vicky, Kevin, and the entire team for taking such great care of me and my car. If you're looking for a place you can trust that does incredible work, I definitely recommend VMS!

They had a really fast response, Their customer service was…read moregreat, he cared about My safety and got me into the truck since we were on the side of freeway. He loaded my car on the bed and secured everything without more damage, he was skilled and quick. Even though I had destination to take car he was available with alternate options just in case of those that don't have shops or know what to do when in accident . I was impressed and I'm not one to be impressed by someone that has to do their job . Another words went above and beyond I guess you can say

Horrible customer service. The second the person answered the phone he had such a bad attitude and…read morewas so short and snappy with me. Would not recommend. When you're going through a difficult time you need to be patient and show kindness.

Nicest and most helpful guys ever when I tore up a tire on the freeway. They helped me figure out…read morenext steps and saved our road trip!

Eduardo is the best! He was able to help change my tire due to him being prepared with his own…read moretools! Honestly best service I've encountered! A++

MAX TO THE RESCUE !!!…read more Called AAA tonight I thought I needed a jump.....But I broke the handle that opened the hood of my car!!! Ended up needing to get my car towed. I was frustrated and tired from a long day but thanks to royal coaches auto the driver they sent was awesome!! He was kind and assured me that it was no problem to get me to where I need to be!!! His driving was on point !!!!! His kindness was well appreciated thanks Max you did a great job we need more people like you I am totally satisfied with my service.

Really disappointed with my experience due to lack of care and professionalism. Third rate…read moreworkmanship is over-priced and horrible communications. Steer clear of these guys.

I've had the pleasure of getting my car towed many times in my life. Each time…read moreIt's about the worst experience you can imagine. So when the property manager had my work van towed, I thought for sure it was going to be another horrible Time. But I was wrong!! Royals Coaches were friendly, inviting and even though it was their lunch time, they still took the time To help me out.

5 Stars I've never had a good experience with a tow yard --…read moreuntil now. Royal Coaches Auto & Tow in Baldwin Park completely changed that. I couldn't afford the full payment due to delays with Baldwin Park PD and had to leave my car over the weekend. Victoria at the front desk went above and beyond to work with me on the fees and even kept her word with a lower price on Monday -- which ended up being less than she originally quoted. Totally honest, respectful, and fair. I truly appreciate the way they treated me. Thank you again, Victoria! Highly recommend to friends and family.

Excellent start to finish service. They responded fast and got the job done right. Will definitely…read morebe calling them directly next time I need my forklift moved.

AMAZING! My work van broke down and Beltran was there to help. He gave me very fair price for 40…read moremile tow of a large van, he was there on time. His tow truck was very advances with all the levers and remore controllers, so cool. Skills and precision amazed me! He parked it in my driveway better that I would do it if it was running! Great job! Exceeded my expectations!