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    Event planning

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    3 years ago

    Thank you Jessica for such a beautiful day from start to finish in planning to the day of you made our wedding such a beautiful day

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    Courtyard by Marriott Sacramento Cal Expo

    Courtyard by Marriott Sacramento Cal Expo

    (212 reviews)

    $$

    Stayed here for one night, and unfortunately, it was a terrible experience…read more To begin with, the room felt damp and musty, and we noticed a section of the carpet that was wet. Around 2:30 a.m., as my boyfriend was getting into bed, he spotted a bed bug crawling on the bed. We immediately contacted the front desk, and they offered to move us to another room. However, we were so disgusted and concerned about bringing bed bugs home that we decided to leave the hotel altogether and drive back to SF in the middle of the night. I later contacted the manager, not only to request compensation for our stay but also to make sure the issue was investigated, as it could indicate a larger infestation. He told me maintenance would inspect the room and that he would follow up with me. Despite several follow-up attempts on my part, I never received a response. Regardless of the investigation's outcome, the lack of communication and customer service was extremely disappointing. At the very least, I expected the courtesy of a follow-up. Don't stay here!

    This Courtyard feels outdated and old compared to other locations I've stayed at. Unlike other…read moreCourtyards, they did not provide free water and there was no room service, which made the experience feel much lower quality overall. I expected more and honestly think this property needs a remodel ASAP. Also, housekeeping threw one pillow from each bed onto the floor, and I genuinely do not understand why. It was irritating and felt unnecessary.

    Azure Events - eventplanning - Updated October 2026

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