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    Azure Aqua Spa

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm

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    4 months ago

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    Zee Float

    Zee Float

    (8 reviews)

    Place is just what I needed for a private cold plunge and sauna experience. If you're familiar you…read morealready know it's great for the body. Very clean and the employees are extremely friendly.

    Unsafe, Dishonest, and Emotionally Damaging - AVOID at All Costs…read more What was meant to be a peaceful couples spa day for my birthday turned into one of the most upsetting, anxiety-inducing, and frankly gaslighting customer service experiences I've ever endured. Let me be clear: This was not my first float. I've floated several times before - in beautifully (subtly) lit, tranquil environments that promoted peace and calm. But this time? I was essentially locked in a pitch-black watery coffin. When I checked in, Raven, the staff member on duty, specifically assured me there would be a visible light inside the float tank so I could always locate the exit handle. Once inside, there was nothing. No light, no orientation, no visible exit - just total darkness. It was disorienting, claustrophobic, and terrifying. I started calling out for help, and was later told that nobody could hear me unless I was screaming, because the tanks are "soundproof." Seriously, the little snot really said that. I ended my float session early, shaken and panicked. When I told Raven what happened, she claimed there was a light--just a "very dim one." But when my husband (who had just finished his massage) confronted her, she changed her story completely, saying there was no light and that she had never told me otherwise. She outright lied, tailoring her answer depending on who was asking. We asked for the manager to call us, since this was clearly a safety issue and a serious customer service failure. The manager took her sweet time calling back, and when she finally did, her excuse was jaw-dropping: "I was busy trying to charge your husband's credit card for the FULL package amount, including his cancelled float and your wife's cancelled massage." Not "We're sorry." Not "How can we make this right?" Just trying to get paid for services not rendered. She then proceeded to minimize everything by calling it a "miscommunication." She admitted there isn't actually a light in the float tanks - only a vague "glow" that may or may not be visible - and still attempted to enforce their cancellation policy. Her apology was empty. Her tone was cold. And her refusal to take responsibility was astonishing. Let me be crystal clear: This was not a misunderstanding. This was a bait-and-switch, followed by dishonesty, emotional negligence, and a complete failure in basic professionalism. We paid only for the massage--on a separate card--because my husband insisted on it out of principle. But I did not receive the service I was promised. Worse, I was treated like an inconvenience for speaking up about my experience. If you suffer from anxiety, trauma, claustrophobia, or even just expect a baseline level of honesty and compassion, do not go here. This business is unsafe, mismanaged, and unwilling to own its failures. Save your money. Save your sanity. This is not a sanctuary - it's a liability.

    Midnight Sun - Sun Kissed

    Midnight Sun

    (8 reviews)

    $$

    I went for a float session for the first time and it was wonderful. They have 2 float rooms with…read moreshowers: a single and a double for couples or family. The float tank is futuristic looking, all white and clean with blue glowy lights, and a voice that sounds like the Starship Enterprise. The water is warm and full of epsom salts, and particularly high in mineral magnesium. The machine is automated with music, lights, and self-cleaning. The experience was dreamy. I found myself adjusting my spine a lot in the beginning and consciously releasing unconsciously tense muscles. By the end, I wanted the full sensory deprivation experience by turning off the lights and music. Floating around in black silence is incredibly therapeutic and relaxing! I'd highly recommend this for anyone who is feeling overstimulated, such as new parents or if you just met a crazy deadline and want to unwind and re-centre yourself. I felt like I had a really good massage without the pressure. The owner, Eric, gave us an awesome intro and tour. He answered all of our questions. The facilities are great. After the session they clean and wipe everything down. They provide pretty much everything. I recommend bringing shower flip flops and body moisturizer. You will need to shower before and after to wash off the salts.

    I'm using my mom's account. This is a great salon, very kind customer service and for a bonus free…read moreGoggles.I haven't been since August because I moved away but now I'm back and I'll be going again. I highly recommend this place.

    Azure Aqua Spa - floatspa - Updated May 2026

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