I have been seeing Jennifer on and off for over 2 years now. She is a wonderfully kind and caring young lady, with the experience and skill of a veteran massage therapist. She has always returned my phone calls promptly but often I choose to use the Schedule Now button on her website to make my appointments, it's easy and convenient to book a massage therapy appointment with Jennifer. I see Jennifer for back pain and headaches related to work and sports. Her deep tissue therapy isn't always fun or gentle but it is always worth it, a little discomfort from Jen today always makes me feel better tomorrow. Jennifer runs one of the best professional massage therapy clinics in Kitchener. If you're looking for more than a fluffy, relaxation massage and have serious issues you would like worked on, I would highly recommend Jennifer. read more

I am very disappointed. A friend of mine spoke highly of Jennifer and I was willing to drive from Cambridge to meet with her. When I called to book an appointment the first time the call was not answered despite it being operating hours. I double checked this on her website. The second time I called Jennifer answered and identified herself upon receiving the call. I said "hello" and quickly received an abrupt "hello!?" back. I replied "yes, hello..." and she hung up on me. Not sure what her problem is but that is no way to treat a potential patient. I'm not wasting my time with a woman who clearly has no desire in treating people with respect. read more

Recently went for a massage with Jennifer. I've definitely had better at other offices. She seemed distracted and not very invested in my treatment, disregarded trouble areas I tried to discuss. She's a bit cold and unwelcoming. It was not a relaxing environment at all. Office is dingy. Pressured me to book another session, recommended 2 hours, which is nearly $300. Obvious she is all money and not patient care. I agree with the previous review, it took me several attempts before I was able to get in touch with Jennifer. Don't waste your time, look elsewhere for an RMT who will genuinely care about your treatment. read more

I have been going to see Jennifer for well over a year now. She came recommended by a friend of mine. I came to her with back pains which I had been dealing with for a long time. I'm happy to say that since seeing her I no longer deal with the daily occurrences of having back issues. Jennifer is very professional and paid close attention to my concerns. I have since recommended a number of my friends to her clinic and all have been very impressed with her treatment and professionalism. read more

If I could leave zero stars I would. Jennifer's "therapy" is a joke! I came in to her office in a lot of pain and left feeling even worse. Huge waste of my time and money and certainly not worth driving all the way from Guelph for her beyond mediocre treatment. She's rather ignorant and rude. No patience to listen to concerns. Seriously lacking in bedside manner. The office is gross with a questionable odour. Stay away!!! read more